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報告和簡報，確保客戶清楚理解弱點的技術細節、成因、修補方式。 複測的執行者：需具備檢測弱點的技術能力，協助檢測客戶的修補狀況，依據技術細節重現已發現的弱點進而驗證修補是否完整，並

We are seeking a Technical Product Support Manager to join our team. This role is crucial in supporting the technical aspects of our product offerings, ensuring that they meet our high standards of functionality and user satisfaction. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a strong customer service orientation.

用上的問題，並定期收集客戶使用回饋，分析問題來源，以利優化產品功能 ◎《What you are gonna do》◎ ◆產品技術支援 (40%) - 提供客戶技術反饋或解決方案以解決客戶問題 - 產品技術問題分析並偕同開發團隊

1現場生産設備操作。 2.現場原料入料及備料。 3.相關原料及成品出入庫。 4.現場主管交辦工作。 5.依據政府辦公日曆出勤與休假；但需配合出貨進度，於平日或假日加班。

•職責(Responsibility)：負責產品研發, 開發與維運, 帶領內部與外部工程資源完成產品並持續維運 •領導能力(Management)：帶領3到5個工程師完成產品開發與維護

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback to op

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

責任： 為客戶IT環境中的有關IT硬、軟體和網路各方面的問題，提供遠端或現場的技術支援。 為客戶的桌面環境（包括筆電/桌上型電腦/工作站/印表機）執行安裝和升級。 為客戶IT環境執行定期

支援產品的技術支援，協助公司客服人員解決他們不會的技術問題。 本職位不需要打電話或接聽客戶電話，而是線上對公司內部溝通。 接觸區塊鏈相關服務。 監控產品運作狀況。

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