CakeResume Job Search

步擴大服務面向。這套已經獲得國內外大型企業採用的解決方案正在尋求一位有經驗的FAE客服工程師，協助客戶解決產品使用上的問題，並定期收集客戶使用回饋，分析問題來源，以利優化產品

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback to op

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

支援產品的技術支援，協助公司客服人員解決他們不會的技術問題。 本職位不需要打電話或接聽客戶電話，而是線上對公司內部溝通。 接觸區塊鏈相關服務。 監控產品運作狀況。

About the role Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience. The Netskope UI provides our customers with a single unified view into the Netskope Platform, allowing them to fully utilize the rich set of cloud security features Netskope provides. The UI engineering team collaborates with backend service teams to provide the user interface for Netskope products. The team works on both

台。 ▋ 實習期間及實習地點 • 實習期間：2024年07月至2024年08月 • 實習地點：台北松山業務辦公室 ▋ 應用工程師實習職務說明 作為“Technical Expert”，與Technical Sales Engineer併肩合作，了解客戶的技術需求、解決客戶的技術痛點，將

▋ 技術行銷工程師職務說明 • 透過TI海內外跨部門的合作，進而了解產品從設計，開發，量產，行銷，訂價，供貨的整個生命週期，並發展年度商業成長計畫 • 透過競品分析，進而了解TI市場戰略優勢, 與客

program) 或是領導團隊的用人主管，TI提供暢通的升遷管道讓您有機會被全世界看見 >>FAE在做什麼 作為“Technical Expert”，與Technical Sales Engineer併肩合作，了解客戶的技術需求、解決客戶的技術痛點，將TI產品特性與客戶系統需

program) 或是領導團隊的用人主管，TI提供暢通的升遷管道讓您有機會被全世界看見 >>FAE在做什麼 作為“Technical Expert”，與Technical Sales Engineer併肩合作，了解客戶的技術需求、解決客戶的技術痛點，將TI產品特性與客戶系統需

1. Build proper working model with development team to support each other with good SOP/technical documentations and to solve the applications issues timely with good quality. 2. Early involvement in each project to pick up the technical know-how and able to handle most issues when applications go-live. 3. Own the technical knowledge to manage vendors with proper SLA (Be able to manage and review vendor contracts, as well as to monitor