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Introduction to the job Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Applies acquired knowledge to the directly related customer problems and industry solutions, and uses this to tackle problems from multiple angles. For a single competency can contribute to translate

Job Description: - Manage all technical needs that relate to TrendMicro/TX One products for PSP (Premium Support Program) account. - Manage virus & TrendMicro/TX One product cases/requests for PSP (Premium Support Program) account. - Act as a security consultant for large enterprises and help customer to implement TrendMicro’s solutions. - Manage relationships with major stakeholders which include customers, sales, partners, and Trend Micro technical teams. - Perform Security/Product event analy

【Position Overview】 The ideal candidate will possess a blend of technical expertise and customer-facing experience, offering trouble-shooting, issue tracking and technical support to our clients. 【Key Responsibilities】 Technical Support for Customers : Respond to technical inquiries related to the product. Track and resolve customer issues. Suggest suitable product configurations. Manage outsourced products. Key Project Support. Create and maintain channel/customer support material. 【Required Qu

【 公司特點 】 ✨上市上櫃，成立超過40年以上的大型半導體零組件公司 ✨公司提供公務機、公務車、三節獎金、年終+考核獎金 ✨公司在Power, IT, Wearable, 3C, Industrial, Automotive, ICT, IoT領域皆有相關解決方案 【 工作內容 】 推廣電

【 公司特點 】 ✨上市上櫃，成立超過40年以上的大型半導體零組件公司 ✨公司提供公務機、公務車、三節獎金、年終+考核獎金 ✨公司在Power, IT, Wearable, 3C, Industrial, Automotive, ICT, IoT領域皆有相關解決方案 【 工作內容 】 推廣電

【 公司特點 】 ✨上市上櫃，成立超過40年以上的大型半導體零組件公司 ✨公司提供公務機、公務車、三節獎金、年終+考核獎金 ✨公司在Power, IT, Wearable, 3C, Industrial, Automotive, ICT, IoT領域皆有相關解決方案 【 工作內容 】 推廣電