1. 針對公司策略及業務需求,與專案團隊合作,並全方位管理專案生命週期(啟動、計劃、執行、監控、結束)。 Manage the project life cycle (initiating, planning, execution, monitoring & control, and closing) and cooperate with project teams to fulfill the business needs and strategies. 2. 規劃和協調IT 和非 IT相關
1、 Service desk support to resolve business user technical problems 2、 Maintain procedures and reports that provide technical support to the company 3、 Assist IT asset and contract management 4、 Change release support 5、 Daily Batch jobs and automation robots monitoring 6、 Digital service/systems monitoring and first line troubleshooting 7、 Deliver IT Operation and Support on technical fields based on the tasks, service requests, incidents, and changes by following approved guidelines 8、 Other m
1. Build proper working model with development team to support each other with good SOP/technical documentations and to solve the applications issues timely with good quality. 2. Early involvement in each project to pick up the technical know-how and able to handle most issues when applications go-live. 3. Own the technical knowledge to manage vendors with proper SLA (Be able to manage and review vendor contracts, as well as to monitor
1. 資訊網路架構規劃及建置 Planning and constructing the information network 2. 網路設備效能監控及調校 Monitoring and adjusting the network equipment performance 3. 網路設備異常事件處理 Handling network equipment events 4. 配合業務運作之資訊服務作業 Information service works for business operation Information service works for
1. 系統架構規劃及建置 Planning and constructing the system 2. 系統效能監控及調校 Monitoring and adjusting the system performance 3. 系統異常事件處理 Handling system events 4. 配合業務運作之資訊服務作業 Information service works for business operation