1. Identified issues, analyzed information and provided solutions to problems. 2. Provided preventive maintenance for servers, storage equipment and software. 3. Resolved issues and escalated problems with knowledgeable support and quality service. 4. Built and maintained network infrastructure consisting of Windows, Linux and virtual products. 5. Patched software and installed new versions to eliminate security problems and protect data. 6. Maintained computer systems, installed, and upgraded new systems. 7. Installed, configured, tested and maintained operating systems, application software and system management tools.

1. Used metrics to monitor application and infrastructure performance. 2. Managed and monitored installed systems for highest level of availability. 3. Install and maintain servers to the specifications of the clients. 4. Troubleshoot and solve computer related issues. on-site and remote support. 5. Create daily report and submit on weekly basis.Fill Assignment Report (printed and online).