Managed social media accounts and create/post advertisements. • Assisted in the planning and execution of various University events and rental facility management. • Maintained 24-hour on call status to respond to attendee and resident needs. • Contributed to events by overseeing registration, providing client service, and supporting Conference Managers. • effectively managed client relationships and all public relation endeavors, which increased brand equity. • Performed cross-functional tasks. • Coordinated with external vendors for deliveries and answered questions about the venue. • Have knowledge to Plan, organize, and execute large- and small-scale Intellectual properties. • Maintained social media to help promote events. • Created and distributed surveys to people to get feedback about the event. • Have knowledge about props and decorations in eye appealing way. • I can handle allocation of creative content elements such as video, photo, text to be allocated through media and partner media sites. • Promoted events through multiple social media platforms and promotional events. • I can manage and resolve problems and complaints regarding company operations, facilities, and products. • Built and maintained relationships with local venues. • Attended networking events to discover potential speakers and attendees. • Assisted in the organizing and execution of various events. • All this knowledge I have gained by working as a freelance but looking forward for a permanent job in this field.

Starting from 10th December 2021, I started working with K-Kings wedding events as a freelancer and managed roles in all verticals and aspects of Wedding events. I have done more than 20 weddings with K-Kings. I have done show running and managed artists performing in those weddings. Also managed Bar and Food as well when I was given these roles as required.

Quality assurance.  Handling Complaints in order to maintain FPOC resolution rate.  Documenting customer’s account with the resolution on the call.  Building good rapport with customer for retaining & maintaining the business.  Achieving targets related to AHT, Customer Satisfaction & Quality.  Coordinating with Customer for providing smooth & effective service.  Making follow-up and getting feedback for services. Key Skills:  Building & maintaining relationship.  Time Management with Quality & Accuracy.  Maintain high levels of confidentiality.  Excellent administrative & communication skills  Objective & goal driven.  Proven track record of being a value-added employee.  Skill to Upsell.  Tact to deal with people at all levels.

It's Dubai/Sharjah based Customer support and Debt Management Process. On a ratio of 40:60. * I work as an intermediary between Citibank & their customers. * My Job is to arrange a meeting between the bank and the customer. * I deal with Citibank’s Credit Control & Loss Containment Unit. * My Job is to make sure I save customers from legal action, at the same time recover the bank's money. * My role is to manage credit risk.

• Knowledgeable about different venues and vendors. • Skilled in managing different types of events. • Good knowledge of the procedures needed in managing big events. • managed social media accounts and create/post advertisements. • Assisted in the coordination of events, detail, and decoration. • Assisted in the planning and execution of various University events and rental facility management. • Maintained 24-hour on call status to respond to attendee and resident needs. • Contributed to events by overseeing registration, providing client service, and supporting Conference Managers. • effectively managed client relationships and all public relation endeavors, which increased brand equity. • Performed cross-functional tasks. • Coordinated with external vendors for deliveries and answered questions about the venue. • Have knowledge to Plan, organize, and execute large- and small-scale events. • Maintained social media to help promote events. • Created and distributed surveys to people to get feedback about the event. • Have knowledge about props and decorations in eye appealing way. • I can handle allocation of imaginative elements such as video, photo, text to be allocated through media and partner media sites. • Promoted events through multiple social media platforms and promotional events. • I can manage problems and complaints regarding company operations, facilities, and products. • Built and maintained relationships with local venues. • Assisted in the organizing and execution of various events.

 Assisting UK based Barclaycard Customers with their Telecommunication queries.  Handling Complaints in order to maintain FPOC resolution rate.  Documenting customer’s account with the resolution on the call.  Building good rapport with customer for retaining & maintaining the business.  Achieving targets related to AHT, Customer Satisfaction & Quality.  Coordinating with Customer for providing smooth & effective service.  Making follow-up and getting feedback for services. Key Skills:  Building & maintaining relationship.  Time Management with Quality & Accuracy.  Maintain high levels of confidentiality.  Excellent administrative & communication skills  Objective & goal driven.  Proven track record of being a value-added employee.  Skill to Upsell.  Tact to deal with people at all levels.  Enthusiastic, eager and a keen learner.  A proactive individual with a ‘can do’ positive attitude.