Worked as Branch Head at IDBI Bank Ltd. at various locations according to the need of the organization. During the tenure with IDBI Bank following are the major highlights of my performance and learning:-
1] Acquired the skill of managing large teams at large branches.
2] Resource management at smaller locations without hampering the customer service and striving for customer delight.
3] Retail operations management.
4] Acquired skills of retail credit sourcing, Appraisal, monitoring, recovery and entire credit management process.
5] Organizing potential customer gatherings at different locations and educating them about the facilities and services available with the bank along with the government schemes.
6] Acquired the skills of relationship management with corporate and Government institutions as well as officials.
Major Achievements :-
1] Got the opportunity to set up new branch at Kolhar and was led the team for 3 years as a branch head. Mobilized deposits worth Rs. 108 cr and a credit portfolio worth Rs. 85 cr. In three years which brought the branch in profit.
2] Received appreciation for audits, key accounts management and asset quality from time to time.
3] Received appreciation for achieving the cross selling targets and meeting the yearly targets of the branch from time to time.
4] Relationship management helped me in acquiring the new customer base from the Private companies and Government institutions in a larger extent.