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Callum Heald
General Manager, Assistant General Manager
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Callum Heald

General Manager, Assistant General Manager
Seeking the job of General Manager. Bringing profound expertise in forecasting, budget, marketing, interviewing, promotions, sales building, driving retention, operational excellence, and developing talent; as well as Six years experience as a high performing general manager of a restaurant, in delivering quality-focused results in profit and loss management, operational excellence, strategic planning, and building talented teams.
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The Fortunate Fox (IconInk)
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Toronto City
Toronto, ON, Canada

Professional Background

  • Current status
    Employed
  • Profession
  • Fields
    Hotel
  • Work experience
    More than 15 years (10-15 years relevant)
  • Management
  • Skills
    Organization Skills
    Silverware
    Health & Safety Regulations
    Smartserve
    Food Handlers
    Problem Solving
    Google Drive
    POS - Point of Sale
    Word
    COGS
    Customer Service
    Accounting Standards
    Guest Relations
    Leadership Skills
    Marketing
    Functions
    Hotel
    Forecasting Models
    Schedule management
    Profit & Loss Management
    Event Planning
    Communication & relationship-building skills. Listen attentively
  • Languages
    English
    Native or Bilingual
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
    General Manager or Assistant Manager
  • Desired work locations
    Toronto, ON, Canada
  • Freelance
    Non-freelancer

Work Experience

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General Manager

May 2018 - Present
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Opening Manager

Jul 2017 - Jul 2018
1 yr 1 mo
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Assistant General Manager

Jan 2017 - Jan 2018
1 yr 1 mo
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Assistant General Manager

Aug 2015 - Jan 2017
1 yr 6 mos
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Floor Manager

Sep 2014 - Aug 2015
1 yr 0 mos
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General Manager

Oct 2010 - Jun 2014
3 yrs 9 mos
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General Manager

Oct 2007 - Oct 2010
3 yrs 1 mo
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Assistant General Manager

Jan 2005 - Oct 2007
2 yrs 10 mos

Education

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Non-Degree Program (e.g. Coursera certificate)
Food Handlers, Smart Serve
2014 - 2020
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Other
Excel Specialist
2014 - 2014
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Other
Hospitality Operations & Management Diploma
2002 - 2004
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Other
Responsible Management of a Licensed Venue
2002 - 2003