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莊永雄
馥蘭朵烏來 營運客務組長
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莊永雄

馥蘭朵烏來 營運客務組長
I was born in the state of Penang, Malaysia and graduated as an MBA Master's student from I-Shou University, Taiwan. I have five language abilities and Chinese is native. Currently, I am also self-studying Thai languages. I've obtained skill and ability in the F&B industry for 6 years of total experience with different types of restaurants in Malaysia and Taiwan. Previously, I was a restaurant deputy manager, managed, recruited, trained and supervised over 25+staff, including sales monitors and food quality control. I like travelling, reading, watch movies also I am eager to learn and friendly. I am looking forward to another challenge in Thailand.
Relais & Châteaux
I-Shou University
New Taipei City, Taiwan

Professional Background

  • Statut Actuel
    Employé
  • Profession
    Restaurant Manager
    Organization Management
    Strategic Planner
  • Fields
    Restauration
  • Expérience professionnelle
    4 à 6 ans (4 à 6 ans pertinente)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Consumer Behavior
    Operations & Management
    Development and Implementation
    Strategy Development and Implementation
    Teamwork & Leadership
  • Languages
    Chinese
    Natif ou Bilingue
    English
    Natif ou Bilingue
    Malay
    Natif ou Bilingue
    Thai
    Débutant
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Temps plein
    Intéressé par le travail à distance
  • Desired positions
    Hotel industry
  • Lieu de travail désiré
    Kaohsiung City, Taiwan
    Bangkok, Thailand
  • Freelance
    Je ne suis pas indépendant

Work Experience

Front Office Department Management Trainee

Relais & Châteaux
Temps plein
janv. 2023 - Présent
New Taipei City, Taiwan
1. Responsible for the operation and service process of the hotel. 2. Assist the department in charge of hotel management matters. 3. Observation, Analysis on-site operating conditions and promote new base development plans. 4. Cooperate and implement various policies of the hotel. 5. Observe and plan the operational status of project activities. 1. 負責飯店營運以及服務流程,協助部門主管管理事宜。 2. 現場營運狀況觀察及分析,新據點開發計畫推動。 3. 配合及執行飯店各項政策及專案活動

Deputy Manager

nov. 2019 - déc. 2022
3 yrs 2 mos
Kaohsiung City, Taiwan
Deputy Manager: 2021 Oct ~ Present -Planning, development and implement ed company programs and initiatives. -Grand opening shop establishment and arrangement. -Conduct interviews, Recruitment, Trained and supervised 25+staff service skill. -Supplier negotiation skill and relationship management. -Supervised organization operation and performance. -Labor and inventory costing management. -Sales monitor and food quality control. -Weekly sales data analyzed and conducts improvements. Kitchen Supervisor: 2020 July ~ 2021 Oct -Daily operation and preparation dining services for 500~ 3000+ customers. -New menu and seasonal menu development. -Staff training, monthly timetable management. -inventory management.

Marketing Trainee

juil. 2021 - déc. 2021
6 mos
Kaohsiung City, Taiwan
-Southeast Asia market research, studies, observed customer groups and exploration of potential customer groups. -We media development, copywriting company product publicity. -Southeast Asia Medical Device Regulations. -Southeast Asia import and export process and related regulations. -Southeast Asian medical system, organization chart, public health management department, organization chart. -Information related with Department of Pathology and Cytology. -Collaborative development on Southeast Asian regulatory database and crawler software. 1. 東南亞市場調查、研究、觀察客戶群及探索潛在客戶群。 2. 自媒體經營、公司產品宣傳文案撰寫。 3. 東南亞醫療器材法規。 4. 東南亞進出口流程及相關規定。 5. 東南亞醫療體系、組織圖、公共衛生管理部門、組織圖。 6. 病理學及細胞學部門相關資訊。 7. 協作開發東南亞法規資料庫、爬蟲軟體。

Event General Coordinator of Graduate Student Association

nov. 2019 - juil. 2020
9 mos
Kaohsiung City, Taiwan
-Screening vendors for graduate students photoshoot. -Collaborate with vendors during photoshoot section. -Timetable arrangement, on-screen situation arrangement. -Developed, updated association Public Relation towards graduate students through official social fan pages. -Assisting in administration document of association.

Barista Assistant

Toh Soon Cafe
Temps partiel
juil. 2019 - août 2019
2 mos
George Town, Penang, Malaysia
Summer break: -Daily operations and preparation. -Robusta and Arabica coffee serving, coffee bean calibrate. -Manage daily cleanness at bar area.
Logo of the organization.

Digital Learning Partner

févr. 2018 - févr. 2019
1 yr 1 mo
Kaohsiung City, Taiwan
-Established by Ministry of Education, Taiwan "Digital Learning Partner Program" to foster students interest on learning and advance local educational. -Collaboration organize with I-Shou University to offer students from countryside by implement one-toone online digital learning council.

Line Chef

déc. 2015 - août 2016
9 mos
George Town, Penang, Malaysia
-Daily meals served and preparations. -Daily staff meal preparation. -Responsible for property storage ingredient.

Line Chef-Part-time

1926 Heritage Hotel
Temps partiel
mai 2014 - déc. 2015
1 yr 8 mos
George Town, Penang, Malaysia
-Manage daily operations. -New menu design. -Dining services for 50-100 customers. -Junior staff training and guidance. -Storage management.

Food Server-Part-time

CAB Western Food
Temps partiel
nov. 2013 - avr. 2014
6 mos
-Welcoming the customers, consult customer needs. -Reservation arrangement. -Kitchen helper.

Education

Master of Business Administration (MBA)
Department of Business Administration
2021 - 2022
4/4 GPA
Description
Grand Average Grade: 92.33
Bachelor of Arts (BA)
Department of International Entertainment Management
2016 - 2021
3.6/3.6 GPA
Activités et groupes
I-Shou University 26th Graduate Student Association
Description
Grand Average Grade: 84.74

Licenses & Certifications

2021高雄觀光行動論壇活動 「視覺觀光。鏡頭下的高雄」

高雄市觀光局
Credential ID: 高市觀行字第11031548900號
Issued sept. 2021
No Expiration Date

2021高雄觀光行動論壇活動 「網絡獨霸下~視覺主導的觀光發展型態」

高雄市觀光局
Credential ID: 高市觀行字第11031548900
Issued sept. 2021
No Expiration Date

2021高雄觀光行動論壇活動 「後疫情時代~觀光新創活動的質變與量變」

高雄市觀光局
Credential ID: 高市觀行字第11031548900號
Issued sept. 2021
No Expiration Date

2021高雄觀光行動論壇活動 「步遊不膩。漫遊高雄」

高雄市觀光局
Credential ID: 高市觀行字第11031548900號
Issued sept. 2021
No Expiration Date

To the Next Destination-Taiwan

Talent Circulation Alliance
Credential ID: TCA99814VENB00177
Issued août 2021
No Expiration Date

2021 TCA Compulsory Online Workshop-International Student

Talent Circulation Alliance
Credential ID: TCA99803VENB00177
Issued août 2021
No Expiration Date

2021 TCA Program Prerequisite Course-International Student

Talent Circulation Alliance
Credential ID: TCA99818VENB00177
Issued août 2021
No Expiration Date

僑務委員會獎狀

僑務委員會委員長,吳新興
Issued avr. 2020
No Expiration Date

108年度僑生獎學金

華僑協會總會理事長,黃海龍
Issued déc. 2019
No Expiration Date

Graduation Project Competition 2019

Dean of International College, I-Shou University T.K.Peng
Issued mai 2019
No Expiration Date

Honorable Mention Awards

Dean of International College, I-Shou University T.K.Peng
Issued mai 2019
No Expiration Date

107年孫中山文教福利基金會獎學金

財團法人僑聯文教基金會董事長,鄭致毅
Issued janv. 2019
No Expiration Date

Certificate of Completion Knowledge And Culture Program 2018

TRISAKTI SCHOOL OF MANAGEMENT AND I-SHOU UNIVERSITY
Issued déc. 2018
No Expiration Date