Co-ordinated banquet functions. Managed FnB team Made sure the area is clean and sanitized. Supervision of event teams. Made sure the facility is operating profitably. Made sure the bills are paid on time. Scheduling the reservations.

Ensured the guests are greeted in a friendly and courteous fashion. Monitored the housekeeping of dining area and back of the house area. Ensured SOP to provide smooth running of the operation with quality. Commended several time by HOD for team leadership skills and teamwork.

Worked as a hostess and also filled in as a service staff when needed as a part of my degree. Learned a lot of things about how a hospitality industry functions. Greet and hosted guests in a fine dining Italian restaurant in a five star resort. Commended several times by manager for warm, positive attitude.