Avatar of Gianfranco Mileo.
Gianfranco Mileo
Technical Program Manager @Google
Profile
Posts
2Connections
Print
Avatar of the user.

Gianfranco Mileo

Technical Program Manager @Google
Technology leader with 15 years of portfolio-level leadership managing large-scale programs across product management & systems development, business strategy & operations, and business transformation & integration. Technical Program Manager at #Google supporting partners and developers in the #Android ecosystem.
Google
Udemy Alumni
Mountain View, CA, USA

Professional Background

  • Current status
    Employed
    Not open to opportunities
  • Profession
    Project / Product Management
    Other
  • Fields
    Information Services
    Mobile Apps
    Software
  • Work experience
    More than 15 years (More than 15 years relevant)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Independent
    Potential
    Commitment
    Assisted
    Friendly
    Leadership
    Strategy
    Strategic Planning
    Customer Service
    program manager
    Project Management
    Program Management
  • Languages
    English
    Native or Bilingual
    Spanish
    Native or Bilingual
    Italian
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Remote Only
  • Desired positions
    Program Manager
  • Desired work locations
    Mountain View, CA, USA
  • Freelance
    Non-freelancer

Work Experience

Technical Program Manager

Google
Full-time
Dec 2021 - Present
Mountain View, CA, USA
Currently managing complex technical programs for the Android ecosystem.

Program Manager @Google via HCL

May 2021 - Dec 2021
8 mos
Partner DevRel Android Program Manager

Channel Partner Manager

Sep 2020 - May 2021
9 mos
I managed partners, consultants, and system integrators across the Americas to help them sell and implement Odoo Enterprise & ERP Solutions. I examined methodically and in detail the structure of the customer's needs, provided strategic business and commercial input, created 171 product demos in 6 months achieving a 71% conversion rate, I presented the implementation methodology which best fits the end customer's requirements. I worked toe-to-toe with partners in 15 different countries who were responsible for the integration of the project by evaluating the project, scope, validation of requirements, proposal, and sale. Finally, I helped with the new hire training, documentation, team structures, and participated in different Webinars to help understand the product and services we offered.

On-boarding Project Manager

Oct 2019 - Apr 2020
7 mos
. Providing solutions for client projects, including functional requirement analysis, testing and launch. . Manage relationships with business and technical teams, working through the project managers to manage risk, expectations, and outcomes throughout the whole project life-cycle. . Develop and implement action plans to correct variances. Anticipate and respond to the client's needs and concerns. . Manage and lead programming, SEO, Local, content teams and communicate with Diverse Group of Stakeholders. . Work closely with technical team to deploy the websites using standard deployment process. . Evaluate emerging web technologies for quality, maintainability, and performance. . Work with members of the account management and fulfillment teams to ensure client's satisfaction.

Lead Project Manager

Feb 2012 - Oct 2017
5 yrs 9 mos
Panama . Identified sales opportunities by assessing environment and devising and implementing technology solutions for customer's. . Executed customer program implementation, spanning 5 departments and 130 users; achieved 100% adoption rate within .

Founder

May 2010 - Feb 2012
1 yr 10 mos
. Annual sales between $1-3mm on different verticals IT, Telecom, Packaged Goods, Auto, etc. . Started a new product consulting division working with top packaged goods companies Dos Pinos, Procter and Gamble, etc. - extensive new product development work. . Conduct Directed personnel training and mentored team members to promote productivity, accuracy and commitment to friendly service. . Facilitated penetration of key accounts via strategic planning initiatives. . Provided bookings forecast inputs for all product opportunities within assigned accounts. . Developed fundamental knowledge of mobile app development - sold over $1mm in . . Provided technical troubleshooting and problem solving for key client's. . Delivered expert support and counsel to independent promotional product distributors focused on boosting productivity, sales and gross profits across multiple industries.

Head of Project Management

Feb 2009 - May 2010
1 yr 4 mos
Panama . Coordinated project management activities and resources with project manager. . Assisted with setting project milestones, timelines, and budget. . Liaised with stakeholders to identify and define requirements, scope, and objectives. . Created and maintained project documentation, plans, and progress reports. . Conducted quality assurance testing to ensure adherence to requirements. . Supported customer program implementation, training and onboarding 500+ users and achieving 100% adoption across 21 customer's within . . Drove product launch initiatives across website, social, and digital advertising platforms; managed $500k budget and achieved 175% increase in customer reach. Solutions Project Manager febrero de 2008 - enero de 2009 1 año Panama . Ensured all-time positive customer experience by communication and maintaining professional relationships with stakeholders. . Increased traffic and conversions by 145%, and the new online subscription model was generating 6% of the company's revenue. . Promoted opportunities in two-way communications for subscribers. . Developed success plans for readers that outline their critical success factors, metrics for success, potential issues, and provide recommendations. . Established a trusted adviser relationship that worked to ensure customer's overall satisfaction with our web products. . Kept customer's informed of process and website changes. Drove high customer'satisfaction.

Project Manager

Jan 2006 - Sep 2007
1 yr 9 mos
- . Lead and manage a collaborative team of implementation specialists. . Enhance efficiency and balance the workload of the implementation team. . Develop project plans and ensure that implementations are completed on time, within budget and meet customer expectations. . Manage smaller implementation projects to stay in touch with customer needs and implement skill sets. . Track project issues and mitigate risk to ensure successful delivery of projects. . Provide exceptional customer'service, engage directly with customer's, handle requests and customer escalation. . Manage internal projects and report on multiple project statuses on a regular basis. . Complete other duties as required

Junior Programmer/Intern

Nov 2004 - Oct 2005
1 yr 0 mos
Florida Started as an intern and learned a lot about problem-solving, in-depth knowledge of C++, C#, Java, .NET, gained experience in at least one project in a specific language and got things done.

Education

Non-Degree Program (e.g. Coursera certificate)
Certificate Computer Programming
2019 - 2019
Computer Programming
2019 - 2019
2018 - 2019
Master of Science (MS)
Bachelor of Science B.S. Computer Science
2003 - 2006
Description
Dropped out