- Display a high degree of communication skills, taking orders at the drive-thru, making sure that each stage of complicated orders is correct. - Ensure business compliance with COVID-19 regulations and restrictions by maintaining social distancing between customers and other members of staff, and maintaining a high level of hygiene. - Construct high quality hot and cold beverages to a consistently high standard. - Singlehandedly boosted sales by £150 over a busy weekend through upselling upgrades to beverages, leading to appraisal from management and mentioned in the daily KPI comments.

- Built upon my pre-existing skills in customer service. - Gained experience in working in a retail environment. - Operated a hand-held PDA in order to complete my tasks. - Gained skills in stock control and stock replenishment. - Oversaw and analysed the wastage process, coming up with new ways on how we can reduce waste.

I moved to this role following furlough from previous employment. - Provided excellent inbound and outbound customer service on phone calls in a customer engagement centre. - Used my problem solving and verbal communication skills to help resolve customer queries and complaints. - Scored highly in customer satisfaction ratings consistently. - Showed fluent IT skills. - Demonstrated a high degree of compliance with GDPR and other relevant pieces of legislation when dealing with data.

I moved to this role as it was closer to my home. - Delivered excellent customer service in a 4-star dining environment in a busy city centre hotel. - Ensured that all correct hygiene procedures were followed to ensure a high degree of safety and hygiene. - Operated a till and card machine, with exemplary cash handling skills. - Offered food recommendations to customers based on their preferences, then often suggesting a drink to pair. - Up-selling in order to increase revenue and profit. - Displayed a high degree of communication skills, communicating messages from the kitchen to both waiting staff and diners.

I moved to this role as it was a step up from my previous role. - Operated a till and card machine, with exemplary cash handling skills. - Offered food recommendations to customers based on their preferences, then often suggesting a drink to pair. - Up-selling in order to increase revenue and profit margins. - Providing excellent service to hotel guests throughout the day, including in the restaurant, room service, weddings and private functions, and in the bar.

- Made hot and cold beverages, including using a coffee machine. - Maintaining high kitchen and front of house hygiene standards. - Provided table service to customers, and took orders over the phone for takeaway. - Prepared ice cream, cakes, milkshakes and smoothies.

- Made hot and cold beverages, including using a coffee machine. - Maintaining high kitchen and front of house hygiene standards. - Provided table service to customers, and took orders over the phone for takeaway. - Prepared ice cream, cakes, milkshakes and smoothies.