Jeremy Felder
As CCO/COO of Chase Receivables, Jeremy directs most of the company’s organization, cross-country. He is responsible for all day-to-day business process and operations, including the acceleration of recovery strategies while maintaining total compliance with evolving rules and regulations, as well as federal and state collection laws. A forward-thinking executive, Jeremy has reinvented existing business practice and implemented a broad range of change initiatives, including state-of-the-art consumer outreach technologies at Chase Receivables, while remaining within the established framework of the highly litigious debt collection industry.
Jeremy is a member of ACA International (ACA), a trade group representing collection agencies, creditors, debt buyers, collection attorneys and debt collection industry service providers. He is certified and credentialed by the ACA as a CCCO (certified Credit and Collections Compliance Officer), PCS (Professional Collection Specialist), and ACA International Scholar.
Prior to joining Chase Receivables, Jeremy was the Co-Owner/Operator of Critical Response Training Associates (CRTA), a workplace safety consulting company which provides health and safety accident-prevention and response-oriented training solutions. CRTA has since expanded into a full-scale training nexus offering a library of course studies for a range of client audiences. Jeremy previously founded a snack product distribution startup, where he was able to leverage success with a powerful web presence and social media outreach, which helped to establish a nationwide sales vehicle. Jeremy also has diverse experience as a law office administrator, having had broad responsibility within a boutique multi-practice litigation firm. These early experiences reflect Jeremy’s ability to spearhead a project from concept to execution. He now brings this expertise to his independent and collective enterprises at Chase Receivables