Club Factory 為中國明星跨境電商公司,於2019晉升為印度第三大電商。該品牌主要瞄準了18-35歲熱愛時尚與重視性價比的年輕族群,透過大數據驅動供應鏈效率優化,以海量的SKU、最實惠的價格販售服裝飾品、居家用品、3C小物等,一舉成為印度非標品類市場的龍頭
1. 負責核心市場用戶增長(User growth)工作
-優化獲客成本(CPP)、提升轉化率(CVR)與留存率(Retention Rate)
-印度市場的新用戶獲取,達成3個月內安裝成本(CPI)下降50%,ROI環比增長超100%
-中東市場6個月內訂單(Orders)增長207%,收入(GMV)增長176%
2. 制定促銷活動(Promotion event)行銷策略
-擬定效果廣告(Performance ads)投放框架,協同活動運營部門優化促銷利益點,提升促銷活動爆發力與轉化率
-2019-2020年規劃10場線上促銷活動,A級大促平均達成DAU環比增長45%,轉化率(CVR)提升7%,安裝成本(CPI)下降30-50%的成績
3. 負責品牌活動(Branding Campaign)規劃與執行
-包含人群定向、創意內容策劃、傳播渠道制定等,並完成活動覆盤與方法論沈澱
-外部品牌聲量(以Google Search Volume、Google Play Visit為主)YoY流量基數有明顯的增長,自然安裝數(Organic Install)環比去年同期增漲2倍
4. 熟悉Google、Facebook、TikTok、Snapchat等大型廣告平台產品
-具備千萬美金級廣告實操優化經驗
-尤精通Google Ads系列產品,包含Search、Display、Shopping、App與YouTube平台廣告
5. 善於數據分析以驅動業務優化
-精熟使用Google Analytics、Adjust進行流量數據分析
-透過GA數據剖析用戶轉化漏斗漏口,驅動產品團隊進行落地頁面載入速度優化、支付鏈路優化,大幅提升購買轉化率近30%
Club Factory is China’s largest cross-border e-commerce company in India, and it ranked second in global downloads of shopping apps in August 2019; suppressing Amazon. Club Factory is well-known for selling trendy, unique apparel, accessories and shoes, especially winning the hearts of the younger generation. In 2019, with successful online and offline branding strategy, we achieved a milestone: that 1 out of 3 indians have heard of, or have purchased in the Club Factory app. Club Factory has become the leader in the non-branded products market in India.
1. Operated User Growth in the main market
-Optimized CPP(cost per purchase), increased conversion rate, and retention rate
-In the India market: achieved a 50% reduction in installation cost(CPI) and over 100% increase in ROI within 3 months.
-In the Middle-East market: achieved a 207% increase in orders and a 176% increase in GMV within 6 months.
2. Created marketing strategy of Promotion Campaigns
-Developed a framework of performance ads, coordinated with inter-department members, and improved the conversion rate of promotion events.
-Planned over 10 online promotion campaigns from 2019 to 2020. Achieved a 45% increase in DAU, a 7% increase in conversion rate, and a 30%-50% reduction in installation cost.
3. Held and executed Branding Campaigns
-Chose target audiences, planned the creatives, and selected the social media platforms.
-Raised the volume of brand voice dramatically since 2019. Based on Google search volume and Google Play visit, YoY brand search volume increased 6x, organic installs increased 2x.
4. Familiar with the main ad platforms: including Google, Facebook, TikTok and so on.
-Possessed over 10 million USD in advertising optimization.
-Especially proficient in Google Ads Platform: including Search, Display, Shopping, App, and YouTube advertising platform.
5. Efficient in Data Analyst and Troubleshooting
-Proficient in using Google Analytic and Adjust for traffic analysis.
-Analyzed the user conversion funnel through Google Analytics, drove the product manager team to optimize the loading speed of the landing page, and the payment process. Greatly increase the purchase conversion rate by nearly 30%.