Main Responsibilities • Conducted the product quality management for the medical auto-injectors for our customer Novartis Pharmaceutical Group to ensure that products comply with international quality specifications and customer requirements • Led / participate in project-related quality activities (e.g. design control, change control, product release) and provide quality consultation to the team • Led investigation, disposition, corrective and preventive action to generate Non-Conforming Material Report. • Present accumulated quality data to customers and management Identify trends of quality data with the usage of statistics and quality improvement tools such as MATLAB to prevent quality issues Skills & Qualifications • Knowledge of regulatory compliance: GMP (good manufacturing practice), QSR (quality system regulations), and ISO 13485 • Working knowledge of ERP (SAP) and MATLAB

Main Responsibilities • Improved the patient satisfaction by researched the operation and facility • Collected, examined, cleaned, merged data by using R programming and Excel to conduct analysis • Provided admittance, processes, and new patients recommendations to improve patient satisfaction. • Presented it to stakeholder, my department, cooperative partners with positive respond Skills & Qualifications • Understood the medical industry operation and data acquisition process • Enhanced interview and teamwork through the patients survey and working with hospital employees • Applied R programming skill in the project

Main Responsibilities ‧ Monitored a team of quality inspectors to ensure manufacturing processes of Ceramic PCB meeting required standards. ‧ Assessed and simplified the QA process to enhance speed and accuracy ‧ Coordinate and report ‧ Conducted weekly training to improve and integrate the knowledge of inspectors ‧ Facilitated conflict resolution between workers to maintain an efficient, accurate and harmonious work environment Skills & Qualifications • Understood the manufacturing and inspection process of LED Ceramic PCB • Built great work ethics, communication, and leadership from management and conduct weekly training.