I was responsible and engaged to fetch and cultivate new business leads and international clientele from abroad and domestically. Was Getting/Generating clients for Business in engineering design services, Media services such as post production , and in Business outsourcing processes. I had the singular role of achieving focus on innovation and improving business processes by aligning people, processes and systems across All services of the company.

Data Analysis, Management and Trend Analysis, Business Forecasting Designing and Implementing Sales & Marketing Plan, Supervising and coordinating Promotion in Print Media & Internet Promotion. Formulating Complete Business expansion Plan and Execution. Business process reengineering, System and lean process Implementation Strategic Planning and advisory role to CEO CRM Implementation and automation from CTI to social Media N/W to deliver multichannel Client Interaction and satisfaction. Sales & Marketing Training Need Identification, designing and imparting Sales and CRM training to handle Corporate Clients Role Objective : Set a growth path for the company for expanding and establishing itself in ever dynamic and changing Real Estate Industry in Noida & NCR and beyond, in time frame. Systems are oriented in a way to increase company's client share by way of imparting excellent client service experience and repeat business generation. Departments are restructured to increase and improve Builder relation and Client retention. Reinforcing the need of trustworthy property advisors and quality services, in this market. Achievements : 4yrs back in 2007 Company was operating at 4 offices now expanded to 6, as Client base is steadily rising in different areas. Sales were concentrated to 20 % achievers in 2007, which has shown consistent up trend in upbeat market . Last qtr sales employee achievers are 45% In Resale-Secondary market Average Client contact ratio per Rep was 12 % Last Qtr it has reached to 65% final Qtr Advertisement & Promotion ROI has a neutral automated mechanism to monitor and forecast Business growth potential. Complete integration across different channels of Media and Promotion Skills Good in organizing and finding system and method within process flow. Effective Communication Skills Good Team organizing to let people give their best output. Implementing Best business Practices as a constant endeavor. Good at Statistical Analysis and Market Trend forecasting Ladders of Growth 1995 to 2006

New business location, Client interaction, SLA implementation, streamlining process flow, Process and QA Floor Manager : Responsible for performance monitoring for all the process, Floor discipline, process Training, Quality process design and implementation to meet SLA. Tele sales training, Process Training, Voice and Accent Neutralization Training, Building, effective communication skills in Sales Communication Script and Rebuttals handling.

Sale validation, Quality monitoring, weekly performance tracking, internal auditor for ISO CCE-Sales Making out bound calls to US under various B2B and B2C campaigns

This is an ISO 2001 certified software education Institute My profile here was to look after marketing and business generation from various modes, which included activities from prospecting to business conversion. I was responsible for making marketing strategy and its execution, counselling, conducting seminars, interacting business relationship with the clients to work out addition of new business lines, all related head office and inter office report generation for overall efficient functioning

The company was a sister concern OF Diwan Group, having a tie-up with Hitachi Inc. U.K . Was responsible for the sale of turnkey banking solutions for medium level operations' banks