Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.Greeted customers, answered questions and recommended specials.Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.Resolved customer concerns with friendly and knowledgeable service.

Performed stock processing by filling and stocking floor racks and backstock racks.Followed company standards for merchandise presentation and planograms of best apparel and displays.Communicated item availability with retail team members and shoppers.Recommended merchandise to customers based on needs and preferences.Educated customers on product and service offerings.Demonstrated products to customers, discussed features and redirected objections to capture sales.