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Ching-Lun Hsiao

I love to study pain points in the process and address them using proven methodologies. I investigate the current process flow, dig into the data that matters, and capture the portions that are critical to improve the process performance. I enjoy working with experts who are specialized in different industries, building a team, and adapting the new learnings to other common processes with similar pain points. The most pleasant part of the journey is that I see the flow is less variant, more predictable, and easier to understand. I have enjoyed my process engineering position in my early career life. - I am data-driven and make decisions based on data. - I fine-tuned the MOCVD process to accommodate the new design from mechanical engineers. - I optimized the attribute data that is critical to meet the A+ level of customer satisfaction - I developed a process that is stable and delivers the demand ahead of the predicted schedule. I expand my scope to quality engineering and lead a quality team to win the trust of customers to award new business opportunities. - I put the customer at the center of my action. - I am good at translating customers’ voices into process improvement opportunities. - I share the learning with my teammates using knowledge management. - I focus on making decisions that can be supported by stakeholders. I became a Lean Six Sigma practitioner in industrial and value engineering. - I am constantly learning and Certified Six Sigma Belt from ASQ. - I share my experience and guide my supplier team with tips to meet the desirable expectations. - I delight my customers by achieving/exceeding the annual target. - I am growing with my supplier team to develop new skills to meet the requirement of introducing the industrial 4.0 infrastructure. Professional Skills Process development | Process improvement | Lean manufacturing | 8D methodology | Lean Six Sigma | Minitab Certificate Certified Lean Six Sigma Black Belt (ASQ) TOEIC (Gold level, 865)
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