Software bug tests Customer service via multiple channels Store installation and training Marketing campaign management

- Managing front office agent's performance and training materials. - Check-in/Check-out customers arriving/leaving the hotel - Help guests book hotel rooms through phone calls or email - Resolving or giving quick advise to customers' questions or issues - Responsible for opening, closing and the operation at the Club Lounge - 24 Hour personal butler for VIP guests

- Prepared daily lunch and dinner and set up salad bar and noodle bar for all 90 faculties and students at dormitory - Made sure daily mise en place is done and ready for production - Helped inventory and receiving - Ensured the sanitation of the dining area

- Worked in the hotel's banquet kitchen and prepared dishes for events - Helped staff meal crew to prepare daily meals for hotel staff - Assisted cold kitchen to prepare vegetables, salads, cold platters and sandwiches

- Worked on the line in the restaurant - Prepared dinner for the students and the crew

- Worked on the hot line at the hotel's restaurant - Worked in the banquet department - Prepared staff meal for the kitchen crew