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National Cheng Chi University 

Delivery Operations Intern @ Tesla

Yen HsinYuan I have over five years of experience as an UI/UX designer. By incorporating data analysis and user interview, I have assisted many bus...

Yen HsinYuan

Tesla

Delivery Operations Intern

• Cooperated with Delivery Specialists to ensure that all required documents pertaining to the transaction are complete and accurate; Provided analytical reports with advanced Excel skills such as VLOOKUP and PivotTable.
• Assisted in receipt and invoice issuance, ensuring the invoice information corresponds to the order agreement.
• Recorded customer information and ensured data quality in multiple record keeping systems including WDO.

• Assisted in designing the content for three Shopee live stream programs and 618, 77, 88, 99 shopping festival.
• Analyzed performance of posts from the Shopee live account to increase user engagement on the Shopee platform.

Shopee

Marketing Community Team Intern

• Collected and analyzed the viewer and CCU data from live streaming programs; used the data to arrange the program schedule and find suitable KOL.
• Conducted survey on other live streaming platforms to reinforce the user interface and the interaction between live streamers and viewers.
• Assisted in designing the content and editing trailers of Shopee live stream programs.

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