Can AI Increase Banks' Customer Loyalty Rates?

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Can AI Increase Banks' Customer Loyalty Rates?

United States
Artificial intelligence has already made its mark on the banking business. Applications like chatbots are quickly coming to dominate customer service interactions. Virtual assistants and automated, personalized reviews provide customers with instant answers to their banking questions. These applications also help customers evaluate products and even allocate investment portfolios. More and more, these services, which once required a phone call or an in-person meeting, can be procured via an app instantaneously. Banks are in a race for customers. As fintech advances, online banking increasingly makes a local institution unnecessary, and competition crowds the space, banks must offer more than competitive interest rates, They must also offer the convenience of lightning speed service, and service of this speed can only be provided by AI. Learn more at http://lucafury.com/can-ai-increase-banks-customer-loyalty-rates/
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Published: Jun 26th 2018
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finance
Technology
Artificial Intelligence
ai
Banking

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