Hendrick Kganyago Specialist in Business Management

Hendrick Kganyago - To be a specialist in service management you will have to:

* Enjoy troubleshooting.

* Pay close attention to details.

* Give priority to review areas.

* Be diplomatic and sensitive to the feelings of the people you work and study with, as employees may feel uncomfortable noticing that their work is being studied so closely. They may also feel unsure about the implications of the study.

* Stay up-to-date on management services and productivity improvement and problem solving techniques.

Hendrick Kganyago Should have:

* A logical, methodical and analytical approach to work, combined with creativity and imagination.

* ICT skills, including the ability to work and analyze statistics.

* Communication skills and interpersonal skills to gain the cooperation of people and to explain the potential benefits of your job.

* Good presentation and negotiation and persuasion skills to help you argue for the solutions they propose.

* Written communication skills to write clear and concise reports.