When hotel renovations become necessary, it’s not uncommon for an establishment to remain open to guests while the construction is underway. It typically isn’t feasible to close an entire hotel at once because it’s necessary to continue earning revenue through the construction process. This decision may seem simple and it can be complicated. To renovate your hotel efficiently while maintaining a good relationship with your guests, employees, neighbors and the construction crews, there are a few steps you should take. Work Strategically Prior to starting renovations, review the hotel’s occupancy trends. You want to complete most of the work during your off-season, if possible. You should also complete construction in sections, aiming to book guests in rooms that are furthest from any construction. If you have an especially high capacity and that isn’t possible, offer discounted rates to compensate for any inconvenience. You should also consider the time of day when planning projects. Instruct your workers to complete any especially noisy jobs between check-in and check-out hours when there are fewer guests in the hotel. There should also be quiet hours during the times most guests will be sleeping. To read the full blog, please visit my website: http://stevefarzam.org/managing-hotel-renovations-while-remaining-open/
Published: October 22, 2019
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