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Sales and Marketing

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Sales and Marketing

ByMax
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3 questions that you should urgently stop asking when selling

#1. "Now is a good time to call?" | Is now the right time to call?

Do you really think your prospects are sitting in their offices with their hands folded waiting for a call from a sales manager? In business, everyone who makes decisions is busy all day, so questions like this are pointless.

But sometimes it is still worth clarifying whether a person can spare a few minutes for you. Determine the atmosphere where the customer is. If there is a lot of noise and talk in the background, it is obvious that the conversation will not be effective. In such cases, it is better to ask about free time to understand whether a person can get out of this situation.

Much depends on the presentation of the manager. If the beginning of the conversation goes well, you managed to make a joke, or you feel that the person is in a good mood, you can say in a light way: "Would it be convenient for you to allocate 5-10 minutes now so that we can discuss all the details?".

Sometimes it is better to make a business proposal not over the phone, but through an e-mail. By the way, with the help of emails, you can contact thousands of potential customers in an instant, which you cannot do with the phone. With the help of Getprospect lead finder, you can get a lot of email addresses to which you can send your business proposals very quickly. Email marketing is a very effective way to attract new customers.

#2. "Can I tell you about our product/service?" | Can I tell you about our product/service?

No, you can't. Wait, did you just ask the client for permission to do your work? It is already obvious how unsuccessful this question is.

Never shift the responsibility for the success of the deal to the buyer. Don't give him an excuse to answer "no" because you yourself devalued yourself with a stupid phrase. Don't ask permission to list the features of your product, but instead be an interesting conversationalist enough to make the customer want to learn more.

If you want to warm the interest of the buyer, ask: "What 3 factors are key for you when choosing "this" product?"

#3. "So you are not interested in our product/service?" | So you're not interested in our product/service?

This is a classic and false sales line. For example, your prospect says, "We're just not interested." And you: "So you're not interested in tripling your potential income and reducing churn by 20%?"

Of course, the interlocutor is interested in this, but, admit it, you ask, feeling angry and disappointed about the deal that did not take place.

First, you need to accept that the person simply does not use the products you offer, they do not need them. Second, you probably didn't do your job well—that is, you didn't sell well.

Do not put pressure on the interlocutor. Better get busy listening to recordings of previous calls and brush up on your knowledge of product benefits. Do not try to blame the client for the failure of the deal.

3 questions that you should urgently stop asking when selling
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Saya akan mempromosikan dan menjualkan produk yg akan diminati oleh banyak pelanggan setia saya

Published: Sep 26th 2022
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