What is Tech Banking?

Avatar of Paul Inouye.
Avatar of Paul Inouye.

What is Tech Banking?

Founder, CEO
Portola Valley, CA, USA

What is Tech Banking?

Paul Inouye believes that Tech banking is using technology for financial services. It includes digital banking, mobile applications, and data analytics. These technologies have the potential to make banking easier, more efficient, and faster than ever before. The difference between traditional and tech banks is that technology companies focus on solving a specific problem for the customer. This is often done by identifying a market gap or reducing costs and speeding up processes.


On the other hand, banks are more likely to focus on their core products and services. This allows them to have more scale and experience and plenty of historical data that can provide deep insights into their customers’ needs. Fintech, on the other hand, focuses on innovation and disruption. This is done by identifying a gap in the financial industry or by finding a way to reduce costs, speed up processes, and improve service.


Consumers are demanding more and better financial services. They want faster transactions, 24/7 access, and a more convenient and efficient way to conduct their business. This is why so many banks are investing in technologies that allow them to offer the consumer experience they have come to expect.


However, research conducted by Cornerstone Advisors suggests that consumers may be changing their minds. For the fourth year in a row, digital account opening is the most popular technology, and banks are finally taking notice of this shift.


One of the biggest challenges for banks is ensuring they leverage their technology investment dollars effectively. This is especially true as the amount spent on tech grows.


Several factors can impact the success of tech-driven innovation, including the company’s culture, executive leadership, and board approval. The key is to ensure that tech-driven innovations are aligned with the bank’s overall strategic goals, says Timo Span, partner at Deloitte Consulting and specialist in IT banking.


The bottom line is that banks must do a lot to change their internal cultures to be more effective in delivering value to customers. This is best achieved by a balanced approach to revitalizing existing core enterprise technologies that work with legacy systems and introducing new data-driven technologies, processes and products.

Several factors can impact the success of tech-driven innovation, including the company’s culture, executive leadership, and board approval. The key is to ensure that tech-driven innovations are aligned with the bank’s overall strategic goals, says Timo Span, partner at Deloitte Consulting and specialist in IT banking.
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Published: Feb 20th 2023
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