CakeResume Talent Search

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Project Manager @Perfect Corp.
2021 ~ Present
Product/Project Manager
Within one month
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中央大學
企業管理研究所
Avatar of Lauren Liu.
Avatar of Lauren Liu.
Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司
2022 ~ Present
Customer Service Manager
Within one month
Guide and support team, fostering a positive work environment. # Train and coach team for improved performance. # Monitor customer service metrics, implementing performance strategies. # Handle escalated inquiries and resolve complex issues. # Collaborate across departments for seamless customer experiences. # Address team questions, concerns, and escalations. # Lead team meetings to communicate updates and goals. # Identify and coordinate training needs. # Implement process improvements for workflow optimization. EducationProvidence University Mass Communication Skills KPI Management Project Management Training & Development Cross Functional Communications Data Analysis Language English — Proficiency Chinese — Native
KPI Management
Project Management
Training & Development
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
Mass Communication
Avatar of LIAO WEI CHI.
Avatar of LIAO WEI CHI.
Sr. Technical Product Manager @FunNow 曙客股份有限公司
2022 ~ Present
專案經理、產品經理、系統分析師
Within one month
and migration plans after business mergers and acquisitions. • Designed an unified pay-in infrastructure that serves multiple countries’ needs among sub- brands of the FUNNOW Group. • Led systemic modules development in terms of Billing, Sms, and Member services across sub- brands of the FUNNOW Group. • Collaborated with cross-functional teams including product development, marketing, customer service, and finance departments. • Able to effectively communicate and coordinate practical plans with various business units (BUs). 產品副理 • 格上汽車租賃股份有限公司 十二月七月 2022 Led
Java
Tableau
PHP
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
University of Southampton
Operational Research and Finance
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Avatar of the user.
Assistant Manager @Zuellig Pharma, INC
2019 ~ Present
Data Analyst 資料分析師 資料科學師
Within one month
Word
Excel
PowerPoint
Employed
Full-time / Interested in working remotely
4-6 years
Tilburg University
MSc Econometrics and Mathematical Economics

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Operations Manager, CakeResume
Logo of CakeResume.
CakeResume
2020 ~ Present
Taipei, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Business Development
Fields of Employment
Work experience
4-6 years
Management
Skills
SaaS
Business Development
Sales
Cross Functional Communications
Stakeholder Management
Languages
Chinese
Native or Bilingual
English
Professional
Job search preferences
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Manager
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Full-time
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Remote Only
Freelance
Educations
School
Hanken & SSE Executive Education
Major
Business strategy|Entrepreneurship| Leadership
Print

    Vera Tsai

[email protected]

  Taipei, Taiwan     


I'm a trained sales professional. 

I am familiar with cold outreach,  sales, and investment.  Keen on pitching ideas. 

I love working with people. 

Great communication skills to extract vision from C-levels to ensure the goal is met. 

I focus on relationship building.  

I establish relationships with stakeholders that have decision-making influence.

I've got a growth mindset.

I understand how to create sustainable growth and embrace challenges. 

I'm impact-driven. 

I empower my team with a positive mindset, to help them outgrow their potential. 

Work Experience 

Management 

Role

Operations Manager

CakeResume                   

   Taipei  2020-present  


  • Built, acquired and maintained long-lasting relationships with government and public sectors, high-ranking schools, organizations and the startup ecosystem. 
  • Scaled a growth strategy and advocated stakeholder requirements by cross-team collaborations with BD, marketing, community and product teams.

 Operations Gov./Stakholder Relations

Stakeholder Relations

UPM Biofore                                 

   Helsinki   2019 


  • Determined contents strategies based on global trending topics. Created, produced, translated, and enhanced Chinese content biweekly content with influential perspectives. 
  • Successfully improved effective communication channels online/offline to Chinese stakeholders.

 Communication Content Creation & Strategy

Business Development Role

Asia Business Development 

Assetti- PropTech Solution       

   Helsinki  2018


  • Analyzed Asia market demands and trends. Developed new leads and Identified target client base in HK, Taiwan.
  • Promoted SaaS products and presented value-focused demos to named clients. Focused on potential accounts nurturing and retentions.

 Business Development  Account Retention 

Senior Associate, Commercial Investment

Savills PLC       

     London & Taipei   2014-2017


  • Assisted investors in all aspects of the acquisition and disposal process. Assisted overseas investment value exceeded £300m.
  • Managed Apple and Tesla accounts and assisted expansion of their Asia's locations.

Sales Negotiation Cross-Border Investments

Sales Role

International Sales Consultant

JA One Relocation           

  London  2012-2014


  • Expanded business opportunities through network events. Proactively reached out and gained high valued accounts. 
  • Implemented new sales strategies and increased sales by 30% monthly & QoQ.

 Lead Generation  Account Management 

Apple Solution Consultant (ASC) 

Apple Inc.                               

  Taipei  2009-2011


  • Delivered great Apple customer experiences and created a positive impact. 
  • Exceeded sales goals by 20% monthly. Achieved top 10 finish in company measured sales growth within 2 quarters.

 Customer Engagement  Sales Closing Skills

Education

Hanken & SSE Executive Education 

Subjects: Entrepreneurship | Leadership | Business Strategy 

 2019

Business Lead Program

Shih-Hsin University 

Information Management  (B.A)

Tools I use to increase the working efficiency 

 Google Workspace  Slack    Trello  Hubspot    Mixpanel    Mixmax  FreshDesk  Notion 

Go the extra mile. It's never crowded. 

I'm also recognized as a ....



Volunteer at Google Communities

WTM (Woman Techmakers)

GDG (Google Developer Groups)

Organize educational programs and build diverse, inclusive, and accessible community events. 

Entrepreneur Enthusiast 

Own and dedicated to overseas business development consulting services in Helsinki   being a bridge that connects the East and the West.


Nordic Correspondent

I write topics about unique Nordic culture, lifestyles, news and worthy noted attractions.

Nordic Tour Advisor/Leader  

Lead the best customers’ experience and journeys experiences It's all about leadership.

Resume
Profile

    Vera Tsai

[email protected]

  Taipei, Taiwan     


I'm a trained sales professional. 

I am familiar with cold outreach,  sales, and investment.  Keen on pitching ideas. 

I love working with people. 

Great communication skills to extract vision from C-levels to ensure the goal is met. 

I focus on relationship building.  

I establish relationships with stakeholders that have decision-making influence.

I've got a growth mindset.

I understand how to create sustainable growth and embrace challenges. 

I'm impact-driven. 

I empower my team with a positive mindset, to help them outgrow their potential. 

Work Experience 

Management 

Role

Operations Manager

CakeResume                   

   Taipei  2020-present  


  • Built, acquired and maintained long-lasting relationships with government and public sectors, high-ranking schools, organizations and the startup ecosystem. 
  • Scaled a growth strategy and advocated stakeholder requirements by cross-team collaborations with BD, marketing, community and product teams.

 Operations Gov./Stakholder Relations

Stakeholder Relations

UPM Biofore                                 

   Helsinki   2019 


  • Determined contents strategies based on global trending topics. Created, produced, translated, and enhanced Chinese content biweekly content with influential perspectives. 
  • Successfully improved effective communication channels online/offline to Chinese stakeholders.

 Communication Content Creation & Strategy

Business Development Role

Asia Business Development 

Assetti- PropTech Solution       

   Helsinki  2018


  • Analyzed Asia market demands and trends. Developed new leads and Identified target client base in HK, Taiwan.
  • Promoted SaaS products and presented value-focused demos to named clients. Focused on potential accounts nurturing and retentions.

 Business Development  Account Retention 

Senior Associate, Commercial Investment

Savills PLC       

     London & Taipei   2014-2017


  • Assisted investors in all aspects of the acquisition and disposal process. Assisted overseas investment value exceeded £300m.
  • Managed Apple and Tesla accounts and assisted expansion of their Asia's locations.

Sales Negotiation Cross-Border Investments

Sales Role

International Sales Consultant

JA One Relocation           

  London  2012-2014


  • Expanded business opportunities through network events. Proactively reached out and gained high valued accounts. 
  • Implemented new sales strategies and increased sales by 30% monthly & QoQ.

 Lead Generation  Account Management 

Apple Solution Consultant (ASC) 

Apple Inc.                               

  Taipei  2009-2011


  • Delivered great Apple customer experiences and created a positive impact. 
  • Exceeded sales goals by 20% monthly. Achieved top 10 finish in company measured sales growth within 2 quarters.

 Customer Engagement  Sales Closing Skills

Education

Hanken & SSE Executive Education 

Subjects: Entrepreneurship | Leadership | Business Strategy 

 2019

Business Lead Program

Shih-Hsin University 

Information Management  (B.A)

Tools I use to increase the working efficiency 

 Google Workspace  Slack    Trello  Hubspot    Mixpanel    Mixmax  FreshDesk  Notion 

Go the extra mile. It's never crowded. 

I'm also recognized as a ....



Volunteer at Google Communities

WTM (Woman Techmakers)

GDG (Google Developer Groups)

Organize educational programs and build diverse, inclusive, and accessible community events. 

Entrepreneur Enthusiast 

Own and dedicated to overseas business development consulting services in Helsinki   being a bridge that connects the East and the West.


Nordic Correspondent

I write topics about unique Nordic culture, lifestyles, news and worthy noted attractions.

Nordic Tour Advisor/Leader  

Lead the best customers’ experience and journeys experiences It's all about leadership.