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Shyam Prasad.P Hyderabad, Telangana, India, [email protected] Work Experience Technical Support Engineer • intel SeptemberPresent Completed set up tasks for companies, including installing and configuring ADAS, Telematics systems, DMS ( Driver monitoring system )Maintained proper testing and quality control procedures to deliver consistent service. Trained and supported new and junior Technicians to promote team productivity. Successfully diagnosed and resolved hardware, software and application faults to maintain stability. Technical Support • InfoTrack telematices JulyAugust 2018 Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix . Provided clear and concise step

solutions on the client side and completed customer project deployments. As a project team member, provide customized service and integrate client systems with UEM services such as SSO, email, internal website, internal file server, AD server, and O365 services. As a good service provider, I provide stable maintenance, technical support, and good communication with clients' IT. As a first-line problem solver, dealt with the technical issues of end-users and resolved the solutions. Lecturer of IT UEM management training. ( 3 times, 20+ people each time) (Positive feedback 90%) Lecturer of end-user training

Dimas Adhityo (Ttl.) Indramayu, 7 AprilSt.) Pria Menikah (WE.) [email protected] Work JanuaryPresent Jakarta, Indonesia IT Consultant Freelance Consult with customer to determine hardware, software, and system specifications Suggesting and providing IT solutions to business and management problems Providing training and technical support for customer with varying levels of IT knowledge and competence. Installing, configuring, supporting and maintaining IT device OctoberDecember 2023 Batam, Indonesia Site Manager PT Sam Segara Damai Leads project planning and implementation (Civil) Arrange and coordinate material needs, workers and work permits in the field Manage project budgets Provide direction

. In 2018, joined IBM Cloud as a DevOps Engineer in Shanghai and worked there untilRecently completed industrial electromechanical control training and obtained certifications in www.linkedin.com/in/wesley990 [email protected] Areas of professional skills Test Methodologies and Automation Lab Advocacy and Technical Support System Administration and Lab Infrastructure Agile Development and DevOps Automated Provisioning Frameworks Industrial Electromechanical Control Experience Workforce Development Agency, Ministry of Labor, Taiwan MayFeb 2024 Well trained for Industrial Electromechanical Control - Controlling Circuit Servo Control Programmable Logic Controller Flexible Manufacturing System Human Machine Interface Hydraulic and Pneumatic systems

honor and fosters a sense of accomplishment for myself working in this department. Now I lead 8 engineers in PDE portion, I deeply realize that management is an art. As a PDE in Amkor, managing 12 inch bump products, engaging WLCSP/ LF/Cu pillar bumping quality & technical relative case with tier 1 MNC customers such as Cirrus/ Infineon/ Renesas/ Microsoft/ Qorvo/ Qualcomm/ NXP. In the process of handling the technical support and quality issues, and responding external customers' request, it sharpens my communication skills, and I was excelled in

技術主任 • ASMedia Technology Inc 三月Present Field Application Engineer Wistron Corporation Electronics Engineering 四月四月Taipei, Taiwan 學歷逢甲碩士 電子電路 Title Asmedia FAE Analyze the bug claimed by customers and find the root cause. Tender preparation, technical support, and customer on-site support Check customers PCB layout &schematic Electrical Validation :usb3.1 &usb4.0 Tx&Rx, PCIE Gen3 Tx&Rx, SATA Gen3 Tx&RX Support customers : Foxconn, Quanta, Wistron, Supermicro,AMD, Dell, HP, Lenovo , Hikvision Support products: AMD South Bridge, USB3.1 controller

Trista H. - Focus on a good life with positive energy. CSS Customs layout or RWD SASS & SCSS Frameworks like Bootstrap and Tailwind JavaScript ES6 Library like: jQuery Frameworks like: React, Vue 3 Frontend developer Consult A little bit like a freelancer, working from home. Technical support such as Vue 3 or React, mostly UI to HTML. 4M - Wanna find a regular position Frontend engineer Biologue Technology Co., Ltd. Multilingual by i18n Develop offical website and Web Apps by React API planning 4M - Changing the dealing of the job, remove the WFH Web engineer WeYu