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Definition of Reputation Credits
Aswan Satrio
Jakarta, Indonesia | +62811106919 | [email protected]
With a vigorous 9-year trajectory as a Finance Specialist, I bring to the table a wealth of expertise and a Master of Science degree that collectively serve as the bedrock of my professional prowess. My solid academic background, paired with extensive hands-on experience, makes me a formidable addition to your team, ready to propel your company toward its goals. I am deeply committed to excellence and adopt a proactive stance in staying ahead of industry trends, ensuring that my contributions are both timely and impactful in driving your organization's success.
Experience
Finance & Accounting • PT INFRASTRUKTUR DIGITAL INDONESIA
Oktober 2023 - Present | Jakarta - Indonesia
Subsidiaries of Tower Bersama Group Tbk
External Affairs Specialist • Arumbae ID
September 2021 - Present | Jakarta - Indonesia
- Organization Non-Profit for develop Education East Indonesia
Account Receivable Database Sub-Section • Tower Bersama Group
Desember 2021 - Oktober 2023 | Jakarta - Indonesia
• Implemented AR analytics, enhancing financial decision-making
• Pioneered digital invoicing, cutting costs & saving time
• Fortified customer trust with 98% billing accuracy rate
• Streamlined AR processes
Finance and Tax Compliance • Indonesianis Advisory
Agustus 2020 - Juni 2021 | Jakarta - Indonesia
• Led audits, ensuring 100% compliance & zero discrepancies
• Implemented cutting-edge software, elevating financial accuracy
• Enhanced cash flow with 15% reduction in overhead costs
• Maximized ROI by 25% via strategic financial planning
Customer Relations Officer • PT Bank Capital Indonesia Tbk
Maret 2018 - Agustus 2020 | Jakarta - Indonesia
• Build Relationship with new or existing Customer
• Give solution about banking Product
• Having Knowledge about Banking Product
• Boosted client retention by 25%
• Pioneered a customer feedback system
Customer Service Specialist • PT Bank Central Asia Tbk
Agustus 2014 - Maret 2018 | Jakarta - Indonesia
• Handle to complain customer in product banking.
• Give solution to use product banking.
• Led team to win 'Best Service' award
• Reduced call handle time by 25%
• Exceeded sales goals by 15% in 2018
• Boosted client satisfaction by 20%.
Education
39 Senior High School Jakarta
Field of study • Apr 2018 - Jan 2020
Natural Science
Institut Ilmu Sosial dan Manajemen STIAMI
Administrasi Publik • 2015 - 2020
GPA 3.78/4.00
Skills: Tax Advisory · Leadership
University of Indonesia
Administrasi dan Manajemen Bisnis • 2021 - 2024
GPA 3.74/4.00
Skills: Sustainable Business Strategies · Strategy · Business Planning · Strategic Analysis · Business Innovation · Business Process Improvement · Business Strategy · Strategic Planning · Business Analysis
Skil
- Word
- Excel
- Finance Management
- Management Skills
- Innovation Management
- Presentation Skills
- Communication
Language
- Indonesian — Professional
- English — Menengah
Aswan Satrio
Jakarta, Indonesia | +62811106919 | [email protected]
With a vigorous 9-year trajectory as a Finance Specialist, I bring to the table a wealth of expertise and a Master of Science degree that collectively serve as the bedrock of my professional prowess. My solid academic background, paired with extensive hands-on experience, makes me a formidable addition to your team, ready to propel your company toward its goals. I am deeply committed to excellence and adopt a proactive stance in staying ahead of industry trends, ensuring that my contributions are both timely and impactful in driving your organization's success.
Experience
Finance & Accounting • PT INFRASTRUKTUR DIGITAL INDONESIA
Oktober 2023 - Present | Jakarta - Indonesia
Subsidiaries of Tower Bersama Group Tbk
External Affairs Specialist • Arumbae ID
September 2021 - Present | Jakarta - Indonesia
- Organization Non-Profit for develop Education East Indonesia
Account Receivable Database Sub-Section • Tower Bersama Group
Desember 2021 - Oktober 2023 | Jakarta - Indonesia
• Implemented AR analytics, enhancing financial decision-making
• Pioneered digital invoicing, cutting costs & saving time
• Fortified customer trust with 98% billing accuracy rate
• Streamlined AR processes
Finance and Tax Compliance • Indonesianis Advisory
Agustus 2020 - Juni 2021 | Jakarta - Indonesia
• Led audits, ensuring 100% compliance & zero discrepancies
• Implemented cutting-edge software, elevating financial accuracy
• Enhanced cash flow with 15% reduction in overhead costs
• Maximized ROI by 25% via strategic financial planning
Customer Relations Officer • PT Bank Capital Indonesia Tbk
Maret 2018 - Agustus 2020 | Jakarta - Indonesia
• Build Relationship with new or existing Customer
• Give solution about banking Product
• Having Knowledge about Banking Product
• Boosted client retention by 25%
• Pioneered a customer feedback system
Customer Service Specialist • PT Bank Central Asia Tbk
Agustus 2014 - Maret 2018 | Jakarta - Indonesia
• Handle to complain customer in product banking.
• Give solution to use product banking.
• Led team to win 'Best Service' award
• Reduced call handle time by 25%
• Exceeded sales goals by 15% in 2018
• Boosted client satisfaction by 20%.
Education
39 Senior High School Jakarta
Field of study • Apr 2018 - Jan 2020
Natural Science
Institut Ilmu Sosial dan Manajemen STIAMI
Administrasi Publik • 2015 - 2020
GPA 3.78/4.00
Skills: Tax Advisory · Leadership
University of Indonesia
Administrasi dan Manajemen Bisnis • 2021 - 2024
GPA 3.74/4.00
Skills: Sustainable Business Strategies · Strategy · Business Planning · Strategic Analysis · Business Innovation · Business Process Improvement · Business Strategy · Strategic Planning · Business Analysis
Skil
- Word
- Excel
- Finance Management
- Management Skills
- Innovation Management
- Presentation Skills
- Communication
Language
- Indonesian — Professional
- English — Menengah