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Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
to work in accordance with acceptable standards. Liaise with other departments to ensure that day-to-day operations run smoothly and to ensure the highest service to the clients provided. Use expertise to build strong healthy relationships with clients to maintain the client's loyalty and serves as a mediator between the organization and clients in cases of disputes which may arise in the course of business transactions. Customer Service Agent • PT Equdero Layanan Indonesia JulyApril 2022 Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to cus...
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
A dedicated aviation and logistics executive
GMR AVIATION ACADEMY
2020 ~ 2020
Kasaragod, Kerala, India
Professional Background
Current status
Job Search Progress
Professions
Air Transportation Specialist
Fields of Employment
Aeronautics / Space
Work experience
Less than 1 year
Management
None
Skills
Word
Communication Skills
Tally ERP 9.0
Accounting
Leadership
Team Player
Time Management
Positive Attitude
Self Motivated
Languages
English
Professional
Hindi
Intermediate
Malayalam
Native or Bilingual
Tamil
Intermediate
Kannada
Beginner
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
SJES college of management studies
Major
Bachelor's of Commerce, Diploma in Aviation
Print

ASWINRAJ P

Motivated person at managing accounts, customer compliance, inventory control, customer service and excellent problem solving, results focused person who excels at streamlining operations to decrease costs and promote organizational efficiency.

  Kasaragod, Kerala, India   

Work Experience

Customer Service Executive   •  GMR AVIATION ACADEMY

January 2020 - January 2020

Completed one month class training conducted by GMR Aviation academy,

Cargo Operations   •  AIR INDIA - SATS

August 2019 - October 2019

I had done two months of cargo operations training from BLR . So I could understand import and export procedures , types of cargo etc through which we got OJT in kempagowda international airport and air india – sats

Education

2017 - 2020

SJES college of management studies

Commerce ,Aviation

2015 - 2017

GVHSS Iriyanni

Plustwo Biology Science

2014 - 2015

GHS Munnad

SSLC

Skills


  • Word
  • CRM
  • Communication Skills
  • Tally ERP 9.0
  • Accounting
  • Leadership
  • Team Player
  • Time Management
  • Positive Attitude

Languages


  • English — Professional
  • Hindi — Intermediate
  • Malayalam — Native or Bilingual
  • Tamil — Intermediate
  • Kannada — Beginner
Resume
Profile

ASWINRAJ P

Motivated person at managing accounts, customer compliance, inventory control, customer service and excellent problem solving, results focused person who excels at streamlining operations to decrease costs and promote organizational efficiency.

  Kasaragod, Kerala, India   

Work Experience

Customer Service Executive   •  GMR AVIATION ACADEMY

January 2020 - January 2020

Completed one month class training conducted by GMR Aviation academy,

Cargo Operations   •  AIR INDIA - SATS

August 2019 - October 2019

I had done two months of cargo operations training from BLR . So I could understand import and export procedures , types of cargo etc through which we got OJT in kempagowda international airport and air india – sats

Education

2017 - 2020

SJES college of management studies

Commerce ,Aviation

2015 - 2017

GVHSS Iriyanni

Plustwo Biology Science

2014 - 2015

GHS Munnad

SSLC

Skills


  • Word
  • CRM
  • Communication Skills
  • Tally ERP 9.0
  • Accounting
  • Leadership
  • Team Player
  • Time Management
  • Positive Attitude

Languages


  • English — Professional
  • Hindi — Intermediate
  • Malayalam — Native or Bilingual
  • Tamil — Intermediate
  • Kannada — Beginner