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Definition of Reputation Credits
洪健洲 Chien Chou Hong
- 12 年專案管理經驗，4 年團隊主管經驗
- 7 年以上敏捷式軟體開發團隊 Product Manager / Product Owner / Scrum Master 經驗，專注於軟體產品的開發，負責進行用戶訪談、繪製產品線稿、制定產品規格、並協助團隊進行驗證
- 擅長對內與開發團隊成員整合意見，以及與外部 Stakeholer 溝通協調，出色的表達及簡報能力是我在職場的兩大特色，也具備將流程及圖像具像化的美工能力
- 目前在擁有 90 位員工的製造業擔任營運管理團隊主管，進行跨部門大型計畫之整合，主要負責以導入新軟體服務為主的數位轉型任務 (如 CRM, ERP, AVM 等)
- 獲選《經理人月刊》「2022 台灣百大MVP經理人」
- 熟悉製造業生態及內部運作模式，在獲政府補助的數個專案裡擔任計畫負責人，撰寫提案、規劃預算、追蹤進度，並擔任供應商及協力廠商的主要專案聯繫窗口
- 我的職涯目標是發揮團隊能力，打造最優秀的產品或服務。
- Led multiple teams in charge of operations, finance, human resources, and IT for 4 years.
- Coordinated cross-functional communication and collaboration among different departments and stakeholders.
- Over 12 years of experience as an enthusiastic project manager, and 7 years of experience in software product development, product marketing, user experience, and customer development.
- Utilizing teamwork effort to develop excellent products is my career goal.
工作經歷
Director of Operations • Jmen Taiwan - Jiuh Men 鉅門工業
一月 2020 - Present
- 90 位員工的汽車零件製造業，擁有 ISO9001:2015 認證
- 直屬於總經理下，擔任營運管理團隊主管，帶領資訊、財務、人事等幕僚單位
- 負責數個大型數位工具的採購評估、實際導入、制定 SOP，包括客戶管理系統 CRM、企業資源管理系統 ERP、作業價值管理 AVM
- 參與企業內部全面品質提升管理專案 (Total Quality Management)，以數位化工具改善內部流程
- 在企業內部導入 OGSM 目標項目化管理，致力將公司內部營運指標數位化，用以與管理層研討
- 獲選《經理人月刊》「2022 台灣百大MVP經理人」
- Working as the director of operations of a car parts manufacturer with over 90 employees
- Managed the financial, human resources, and IT teams of the company and ensured alignment with the strategic goals
- Responsible for overseeing the implementation of the ERP system and knowledge database across all departments
- Organized and participated in several international exhibitions and trade shows to showcase the company's products and services
- Prepared and delivered presentations to demonstrate the features and benefits of the company's products and services to international B2B customers
- Conducted market research and analysis to identify new opportunities and trends in the global market
- Coordinated with the marketing, sales, and product development teams to provide feedback and suggestions for improvement
- Responsible for leading various government subsidy projects, and organizing the annual education and training plan and budget planning within the company
Senior Product Manager • Meet.jobs - Global Talent, Global Jobs
六月 2018 - 一月 2020
- 以下三間公司的經歷均為 Web-based SAAS 軟體服務商之 Startup，服務內容分別為人力資源、不動產交易、及跨裝置內容存取服務，我擔任 Product Manager，同時也均兼任 Software Project Manager 的腳色
- 參與使用 Scrum 敏捷開發方式，主要擔任 Product Owner 腳色，並輪值擔任 Scrum Master ，也有在團隊大量產出的穩定期使用 Kanban 看板式開發
- 與 Stakeholder 或用戶進行訪談，進行資料收集及分析，產出 New Feature 及管理 Product Backlog
- 熟悉 Microsoft Visio、Sketch、Figma 等 Wireframe 製作工具，擅長將概念具象化並與團隊討論，因有圖像 / 影片設計製作經驗 (Photoshop / illustrator / Premiere)，也可以與 UX 設計師或圖像設計團隊無縫溝通
- 熟悉 Trello / Asana / Redmine / Github 等專案管理及開發工具
協助管理團隊進行產品 Demo，作為主要簡報製作及提案者，在 Waveface 時我負責在 20 人團隊裡 Demo 產品的 User Story 跟 New Features, 在 Meet.jobs 時我與 CEO 一同展示產品功能，並且在交大天使投資人俱樂部裡 Pitch 給學長們，也順利拿到該輪投資。
- Meet.jobs is a social-referral headhunter platform for international talents targeting Taiwan and Singapore.
- Scored 50% year-over-year growth of successful hires.
- Led and managed a cross-cultural partnerships team of 5.
- Constructed the conversion from SPA to MVC and the service rebranding.
- Participated in the second round of the fund-raising campaign.
- Managing the prioritized backlog of user stories, features, and defects.
- Undertook the position of Marketing Lead to enhance marketing content, SEO strategies, and implementation of Googe Analytics.
Product Manager • Z-Strength Inc. 重力科技
十一月 2013 - 八月 2015
- 窩牛網 (snailhouse.com.tw) is a web-based marketing service for real estate traders.
- Oversaw software developers’ progress on applications and applied principles of Kanban framework to keep projects on track.
- Successfully prioritized product requirements and set realistic expectations in regards to development and timeline.
- Drove the development and manage the execution of marketing campaigns from concept through to implementation.
Product Manager • Waveface Inc.
九月 2011 - 十一月 2013
- My primary job function is to effectively manage projects in iOS/Android/Windows/Web/NAS product development.
- Practicing Lean Startup and Learn-Build-Measure method.
- Use Agile methodology and Scrum/Kanban framework to work with team members on 5/10/15 people team.
- Manage project resources and schedule. Negotiate time-to-market and execution quality with project stakeholders.
- Conceptual product brainstorm, determination of product feature sets.
- Write user stories and test cases.
- Develop software workflow, wireframes, and prototypes through the design stage.
- Cooperate with engineers and visual designers to enhance user interface and user experience.
- Participate in beta user interview, user feedback gathering, SEO, and the design of Google analytics integration
- Co-work with professional filming team on story writing and filming of product commercial videos.
- Account manager of hardware and software partners.
Hardware Engineer • Transcend Information, Inc.
十月 2010 - 九月 2011
- Product/project manager of consumers’ electronics products.
- Worked with software teams and software vendors on developing features and user interface of private brand software.
- Digital circuit layout.
- Analyze and debug of RMA products.
Field Application Engineer • Transcend Information, Inc.
十一月 2009 - 十月 2010
- Assigned and oversaw the tasks of foreign AEs to implement the pre-sale and after-sale process.
- Conducted market analysis to evaluate customer segments, prioritize opportunities and provide insights into industry/client trends to formulate and review strategy and long range product plans.
學歷
2006 - 2009
National Taiwan University
Electronics Engineering
2001 - 2006
National Chiao Tung University
Electronics Engineering
技能
- Agile Project Management
- Scrum
- User Experience Design
- Data Analysis
- Product Design
- Roadmap Management
- Feedback Management
- CRM
- Git
- Team Management
- Human Resource Management
語言
- English — 專業
洪健洲 Chien Chou Hong
- 12 年專案管理經驗，4 年團隊主管經驗
- 7 年以上敏捷式軟體開發團隊 Product Manager / Product Owner / Scrum Master 經驗，專注於軟體產品的開發，負責進行用戶訪談、繪製產品線稿、制定產品規格、並協助團隊進行驗證
- 擅長對內與開發團隊成員整合意見，以及與外部 Stakeholer 溝通協調，出色的表達及簡報能力是我在職場的兩大特色，也具備將流程及圖像具像化的美工能力
- 目前在擁有 90 位員工的製造業擔任營運管理團隊主管，進行跨部門大型計畫之整合，主要負責以導入新軟體服務為主的數位轉型任務 (如 CRM, ERP, AVM 等)
- 獲選《經理人月刊》「2022 台灣百大MVP經理人」
- 熟悉製造業生態及內部運作模式，在獲政府補助的數個專案裡擔任計畫負責人，撰寫提案、規劃預算、追蹤進度，並擔任供應商及協力廠商的主要專案聯繫窗口
- 我的職涯目標是發揮團隊能力，打造最優秀的產品或服務。
- Led multiple teams in charge of operations, finance, human resources, and IT for 4 years.
- Coordinated cross-functional communication and collaboration among different departments and stakeholders.
- Over 12 years of experience as an enthusiastic project manager, and 7 years of experience in software product development, product marketing, user experience, and customer development.
- Utilizing teamwork effort to develop excellent products is my career goal.
工作經歷
Director of Operations • Jmen Taiwan - Jiuh Men 鉅門工業
一月 2020 - Present
- 90 位員工的汽車零件製造業，擁有 ISO9001:2015 認證
- 直屬於總經理下，擔任營運管理團隊主管，帶領資訊、財務、人事等幕僚單位
- 負責數個大型數位工具的採購評估、實際導入、制定 SOP，包括客戶管理系統 CRM、企業資源管理系統 ERP、作業價值管理 AVM
- 參與企業內部全面品質提升管理專案 (Total Quality Management)，以數位化工具改善內部流程
- 在企業內部導入 OGSM 目標項目化管理，致力將公司內部營運指標數位化，用以與管理層研討
- 獲選《經理人月刊》「2022 台灣百大MVP經理人」
- Working as the director of operations of a car parts manufacturer with over 90 employees
- Managed the financial, human resources, and IT teams of the company and ensured alignment with the strategic goals
- Responsible for overseeing the implementation of the ERP system and knowledge database across all departments
- Organized and participated in several international exhibitions and trade shows to showcase the company's products and services
- Prepared and delivered presentations to demonstrate the features and benefits of the company's products and services to international B2B customers
- Conducted market research and analysis to identify new opportunities and trends in the global market
- Coordinated with the marketing, sales, and product development teams to provide feedback and suggestions for improvement
- Responsible for leading various government subsidy projects, and organizing the annual education and training plan and budget planning within the company
Senior Product Manager • Meet.jobs - Global Talent, Global Jobs
六月 2018 - 一月 2020
- 以下三間公司的經歷均為 Web-based SAAS 軟體服務商之 Startup，服務內容分別為人力資源、不動產交易、及跨裝置內容存取服務，我擔任 Product Manager，同時也均兼任 Software Project Manager 的腳色
- 參與使用 Scrum 敏捷開發方式，主要擔任 Product Owner 腳色，並輪值擔任 Scrum Master ，也有在團隊大量產出的穩定期使用 Kanban 看板式開發
- 與 Stakeholder 或用戶進行訪談，進行資料收集及分析，產出 New Feature 及管理 Product Backlog
- 熟悉 Microsoft Visio、Sketch、Figma 等 Wireframe 製作工具，擅長將概念具象化並與團隊討論，因有圖像 / 影片設計製作經驗 (Photoshop / illustrator / Premiere)，也可以與 UX 設計師或圖像設計團隊無縫溝通
- 熟悉 Trello / Asana / Redmine / Github 等專案管理及開發工具
協助管理團隊進行產品 Demo，作為主要簡報製作及提案者，在 Waveface 時我負責在 20 人團隊裡 Demo 產品的 User Story 跟 New Features, 在 Meet.jobs 時我與 CEO 一同展示產品功能，並且在交大天使投資人俱樂部裡 Pitch 給學長們，也順利拿到該輪投資。
- Meet.jobs is a social-referral headhunter platform for international talents targeting Taiwan and Singapore.
- Scored 50% year-over-year growth of successful hires.
- Led and managed a cross-cultural partnerships team of 5.
- Constructed the conversion from SPA to MVC and the service rebranding.
- Participated in the second round of the fund-raising campaign.
- Managing the prioritized backlog of user stories, features, and defects.
- Undertook the position of Marketing Lead to enhance marketing content, SEO strategies, and implementation of Googe Analytics.
Product Manager • Z-Strength Inc. 重力科技
十一月 2013 - 八月 2015
- 窩牛網 (snailhouse.com.tw) is a web-based marketing service for real estate traders.
- Oversaw software developers’ progress on applications and applied principles of Kanban framework to keep projects on track.
- Successfully prioritized product requirements and set realistic expectations in regards to development and timeline.
- Drove the development and manage the execution of marketing campaigns from concept through to implementation.
Product Manager • Waveface Inc.
九月 2011 - 十一月 2013
- My primary job function is to effectively manage projects in iOS/Android/Windows/Web/NAS product development.
- Practicing Lean Startup and Learn-Build-Measure method.
- Use Agile methodology and Scrum/Kanban framework to work with team members on 5/10/15 people team.
- Manage project resources and schedule. Negotiate time-to-market and execution quality with project stakeholders.
- Conceptual product brainstorm, determination of product feature sets.
- Write user stories and test cases.
- Develop software workflow, wireframes, and prototypes through the design stage.
- Cooperate with engineers and visual designers to enhance user interface and user experience.
- Participate in beta user interview, user feedback gathering, SEO, and the design of Google analytics integration
- Co-work with professional filming team on story writing and filming of product commercial videos.
- Account manager of hardware and software partners.
Hardware Engineer • Transcend Information, Inc.
十月 2010 - 九月 2011
- Product/project manager of consumers’ electronics products.
- Worked with software teams and software vendors on developing features and user interface of private brand software.
- Digital circuit layout.
- Analyze and debug of RMA products.
Field Application Engineer • Transcend Information, Inc.
十一月 2009 - 十月 2010
- Assigned and oversaw the tasks of foreign AEs to implement the pre-sale and after-sale process.
- Conducted market analysis to evaluate customer segments, prioritize opportunities and provide insights into industry/client trends to formulate and review strategy and long range product plans.
學歷
2006 - 2009
National Taiwan University
Electronics Engineering
2001 - 2006
National Chiao Tung University
Electronics Engineering
技能
- Agile Project Management
- Scrum
- User Experience Design
- Data Analysis
- Product Design
- Roadmap Management
- Feedback Management
- CRM
- Git
- Team Management
- Human Resource Management
語言
- English — 專業