Concessions Supervisor  •  Ovations at Zoo Tampa

-Coordinated concession operations and team, including food preparation and storeroom areas.

-Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

-Controlled food costs and managed inventory.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

-Monitored food preparation, production and plating for quality control.

November 2017 - Present

Kennel Technician  •  Inghram's Sit 'N Stay Dog Academy

-Office Staff Checked in and out dogs for boarding, daycare, and signed contracts for new clients.

-Ran payment plans, kept up with a payment log, answered the phones all day for current and prospective clients and set up appointments.

-Trainer: Trained all dogs throughout the day, performed lessons with clients Private, Group,
Home, and Service Dog Outings, kept logs of all training sessions with dogs and clients, and assisted on the phone with training related questions/issues.

-Kennel Manager: Responsible for the training of all kennel technicians, implemented the kennel procedures, and managed the supplies for the kennel.

May 2013 - May 2017

Sep 2018 - Jun 2020

Leto High School

High School Diploma

Mr S Phelps

Mathematics Teacher – Leto High School

Email: [email protected]

Phone Number: (813) 263-6848

Mrs. E Webster

Former Client

Phone Number: (813) 361-6129