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Avatar of Harold “Brent” Franks.
Avatar of Harold “Brent” Franks.
Construction Engineering Inspector @Bunnell Lammons Engineering
2016 ~ Present
Senior Engineering Inspector
More than one year
in a team based environment, work well with others and maintain a positive attitude throughout the work day. I believe strongly in my convictions and always put my best foot forward. Cullowhee, NC, USA Work Experience MayPresent Construction Engineering Inspector Bunnell Lammons Engineering Structural and Geotechnical inspections. Concrete testing, reinforcing steel inspection. Post tension cable placement and stressing. In situ testing of soils for density and bearing. Assist in the laboratory conducting concrete strength testing and Geotechnical soils testing. JanuaryPresent Mail Carrier USPS I’ve worked for USPS since 2009 delivering mail along
Concrete Testing
Geotechnical Engineering
Construction Engineering
Employed
Full-time / Not interested in working remotely
More than 15 years
Cullowhee High School
General Education
Avatar of Desi Rottman.
Offline
Avatar of Desi Rottman.
Offline
QA Engineer @Bandzoogle
2018 ~ Present
Freelance: UI/UX Copywriting, QA Engineering
More than one year
email and in person in purchasing tickets, handling booking inquiries, and giving building tours - Check guests in for events, usher to seats, resolve any day-of-show issues - Sell merch for bands and settle with artist at venue after performance Interim Graphic Designer, January-MayCreated all print and digital graphic materials for concert venue, private events, and restaurant, including show posters, sales brochures, food and beverage menus - Worked closely with Marketing Director on creating e-mail newsletters, social media updates, marketing strategy and more International Songwriting Competition & Unsigned Only, Head of Artist Relations, Sep 2014 ~ JanServe as point of contact
Word
Photoshop
testing
Not open to opportunities
Part-time / Remote Only
10-15 years
Superhi
Avatar of the user.
Front-End / Back-End / Full Stack Web Developer
More than one year
JavaScript
AngularJS
jQuery
Employed
Full-time / Interested in working remotely
4-6 years
NTUT
CSIE

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
QA Engineer
Logo of Bandzoogle.
Bandzoogle
2018 ~ Present
United States
Professional Background
Current status
Job Search Progress
Not open to opportunities
Professions
QA / Test Engineer
Fields of Employment
Internet
Work experience
10-15 years
Management
Skills
Word
Photoshop
testing
HTML
Customer Service
Customer Support
QA
Manual Testing
Bug Tracking
Advocacy
Languages
Job search preferences
Positions
Freelance: UI/UX Copywriting, QA Engineering
Job types
Part-time
Locations
Remote
Remote Only
Freelance
Educations
School
Superhi
Major
Print

Desi Rottman

I love writing UX copy for websites and hunting down bugs. If you need some ad hoc help in those areas, give me a holler!

Freelance: UI/UX Copywriting, 

QA Engineering
Skokie, US
[email protected]

Profile 06 00@2x

Work Experience

Bandzoogle, QA Engineer, Apr 2018 ~ Present

- Troubleshoot reported issues, create reproducible bug tickets for developers to resolve, manage and triage bug queue
- Evaluate new theme templates to make sure they match design specs and are bug-free
- Instituted Bug Fix Friday for less urgent bugs to suggestions to improve user experience or design
- Test new products manually, look for regression issues
- Investigate fixed bugs, confirm resolution
- Fill in for Project Manager when needed (taking meeting notes, following up on tasks)
- Help to determine member personas to ensure we're offering the best experience and the tools they need
- Write user test cases with lead designer, build and run tests, analyze results to inform UI and UX decisions
- Manage support team and fill in coverage gaps, assist customer support team in managing ticket queue

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Bandzoogle, Tech Support / Copywriter, Feb 2015 ~ Apr 2018

- Customer support including troubleshooting, accounting, graphic design, and HTML/CSS design
- Co-host weekly webinar series
- Maintain support database and make sure articles are up to date including writing articles for newly launched features
- Assist with social media
- Copywriting for social media, member e-mail mailouts, and blog posts

B1fju8mlzt0hr8nemmg9

City Winery, Host Team / Interim Graphic Designer, Aug 2014 ~ Oct 2016

Host Team, August 2014-September 2016

- Provide support for guests via phone, email and in person in purchasing tickets, handling booking inquiries, and giving building tours
- Check guests in for events, usher to seats, resolve any day-of-show issues
- Sell merch for bands and settle with artist at venue after performance

Interim Graphic Designer, January-May 2016

- Created all print and digital graphic materials for concert venue, private events, and restaurant, including show posters, sales brochures, food and beverage menus
- Worked closely with Marketing Director on creating e-mail newsletters, social media updates, marketing strategy and more

Vukq7ynxc3slqtksztmc

International Songwriting Competition & Unsigned Only, Head of Artist Relations, Sep 2014 ~ Jan 2015

- Serve as point of contact for all artists and entrants, process each entry and ensure applications are complete and follow up on questions, inquiries, and issues, assemble judging packages and submit to mentors and judges, coordinate fulfillment of prizes with sponsors
- Manage websites for both competitions including troubleshooting, user tech support, updates, HTML QA, and keeping all information up-to-date and accurate
- Work with marketing & sales department on graphic design and soliciting new industry partners and sponsorships
- Oversee internship program

Sxw8lwdk6heo5gu9v1cg

SMG/John Paul Jones Arena, Ticket & Content Manager, Sep 2012 ~ Aug 2014

2013 Pollstar Top 20 Social Media Buildings, 2006 Pollstar Best New Concert Venue

- Managed event ticketing and marketing for national touring acts including Taylor Swift, Jason Aldean, Luke Bryan, and Pearl Jam
- Assistant managed box office including Ticketmaster event creation; settled shows with promoters and artist management; managed ticket staff of 20 sellers including hiring, training, scheduling and supervising; face-to-face and phone customer service, cash handling; prepared daily accounting paperwork and sales reconciliation; coordinated Broadway in Charlottesville subscription series; submitted box office sales information to Pollstar
- Created all graphic materials for print and web; managed social media presence on Facebook and Twitter, web updates and e-mail database; solicited group sales opportunities and suite rentals; prepared e-mail marketing pieces and analyzed traffic and sales patterns

Jhqulmnhtdty60hdsmol

Education

Superhi, Other, 2019 ~ 2019

- Foundational HTML, CSS and JavaScript
- Intro to User Experience Design
- Data Visualization

Skkw5qstqwaghuhzrcqz

Ferris State University, Bachelor of Science (BS), Music Industry Management, 2008 ~ 2011

NAMM Tuition Scholarship, NAMM President's Innovation Award

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Resume
Profile

Desi Rottman

I love writing UX copy for websites and hunting down bugs. If you need some ad hoc help in those areas, give me a holler!

Freelance: UI/UX Copywriting, 

QA Engineering
Skokie, US
[email protected]

Profile 06 00@2x

Work Experience

Bandzoogle, QA Engineer, Apr 2018 ~ Present

- Troubleshoot reported issues, create reproducible bug tickets for developers to resolve, manage and triage bug queue
- Evaluate new theme templates to make sure they match design specs and are bug-free
- Instituted Bug Fix Friday for less urgent bugs to suggestions to improve user experience or design
- Test new products manually, look for regression issues
- Investigate fixed bugs, confirm resolution
- Fill in for Project Manager when needed (taking meeting notes, following up on tasks)
- Help to determine member personas to ensure we're offering the best experience and the tools they need
- Write user test cases with lead designer, build and run tests, analyze results to inform UI and UX decisions
- Manage support team and fill in coverage gaps, assist customer support team in managing ticket queue

Emjbmciryjgz9ont6mpc

Bandzoogle, Tech Support / Copywriter, Feb 2015 ~ Apr 2018

- Customer support including troubleshooting, accounting, graphic design, and HTML/CSS design
- Co-host weekly webinar series
- Maintain support database and make sure articles are up to date including writing articles for newly launched features
- Assist with social media
- Copywriting for social media, member e-mail mailouts, and blog posts

B1fju8mlzt0hr8nemmg9

City Winery, Host Team / Interim Graphic Designer, Aug 2014 ~ Oct 2016

Host Team, August 2014-September 2016

- Provide support for guests via phone, email and in person in purchasing tickets, handling booking inquiries, and giving building tours
- Check guests in for events, usher to seats, resolve any day-of-show issues
- Sell merch for bands and settle with artist at venue after performance

Interim Graphic Designer, January-May 2016

- Created all print and digital graphic materials for concert venue, private events, and restaurant, including show posters, sales brochures, food and beverage menus
- Worked closely with Marketing Director on creating e-mail newsletters, social media updates, marketing strategy and more

Vukq7ynxc3slqtksztmc

International Songwriting Competition & Unsigned Only, Head of Artist Relations, Sep 2014 ~ Jan 2015

- Serve as point of contact for all artists and entrants, process each entry and ensure applications are complete and follow up on questions, inquiries, and issues, assemble judging packages and submit to mentors and judges, coordinate fulfillment of prizes with sponsors
- Manage websites for both competitions including troubleshooting, user tech support, updates, HTML QA, and keeping all information up-to-date and accurate
- Work with marketing & sales department on graphic design and soliciting new industry partners and sponsorships
- Oversee internship program

Sxw8lwdk6heo5gu9v1cg

SMG/John Paul Jones Arena, Ticket & Content Manager, Sep 2012 ~ Aug 2014

2013 Pollstar Top 20 Social Media Buildings, 2006 Pollstar Best New Concert Venue

- Managed event ticketing and marketing for national touring acts including Taylor Swift, Jason Aldean, Luke Bryan, and Pearl Jam
- Assistant managed box office including Ticketmaster event creation; settled shows with promoters and artist management; managed ticket staff of 20 sellers including hiring, training, scheduling and supervising; face-to-face and phone customer service, cash handling; prepared daily accounting paperwork and sales reconciliation; coordinated Broadway in Charlottesville subscription series; submitted box office sales information to Pollstar
- Created all graphic materials for print and web; managed social media presence on Facebook and Twitter, web updates and e-mail database; solicited group sales opportunities and suite rentals; prepared e-mail marketing pieces and analyzed traffic and sales patterns

Jhqulmnhtdty60hdsmol

Education

Superhi, Other, 2019 ~ 2019

- Foundational HTML, CSS and JavaScript
- Intro to User Experience Design
- Data Visualization

Skkw5qstqwaghuhzrcqz

Ferris State University, Bachelor of Science (BS), Music Industry Management, 2008 ~ 2011

NAMM Tuition Scholarship, NAMM President's Innovation Award

Iuwufasvbww1csu4ytkz