Innovation Digital, Product Manager, Apr 2024 ~ Now

communication between clients and internal departments to enhance product between business and tech.

Evolution, Technical Integration Manager, Apr 2022 ~ Apr 2024

communication between clients and internal departments and leading customers to integrate with software products and identify technical issues.

- Build up test API server on AWS from scratch for system behavior check and debugging.

- Increased working efficiency via building Jira Kanban to visualize project status 

- Reduced work loading and human errors via implement automation tools for routine flow

HTC VIVE Sync, Product Manager, Sep 2021 ~ Mar 2022

- Increase 25% visit for product page by internal link refined

- Provide business insight by user data refine & competitor survey

- Collect feedback via internal and external product demo

Iter, Project Manager, Nov 2020 ~ Aug 2021

- Enhance customer satisfaction via literally feature released weekly

- Enhance department productivity via applying Scrum flow and integrating with Jira management tools

- Iteratively improve performance by applying the A/B test for team management

Titansoft, Senior Technical Consultant (Business & Project Management), Jul 2019 ~ Oct 2020

- Grew revenue from new B2C BU by 1500% QoQ by fast iteration

- Grew CVR 460% & Reduced CPC 77% by Digital ads operation & optimization

- Grew revenue 20% every month by setup Lead measurement & analyst data everyday

- Enhanced productivity via implementing automation routine task by T-SQL

- Maximized team capacity by establishing agile activities & SOP & documentation of products and programs

- Maximized outcome by priority product backlog & transfer business requirement to stories

- Managed business team with 9 members to reach business goal by 1100% growth in 6 months

- Managed project budget and project resource allocation by limited marketing budget & head count

- Decreased revenue lost from malicious user via data-analysis across customers

- Define project tasks and requirements with clients & schedule project timelines

- Attain business goals & enhance products via coordinate internal and external communication

- Tracked project deliverables using Trello & Google tools

- Reduced team loading by Implement E2E integration testing using .NET Core & Selenium

Titansoft, Technical Consultant (Full-Stack), Mar 2018 ~ Jun 2019 in Cambodia

- Simplified releasing process via optimizing CI/CD flow from single to multi-VM using PowerShell

- Grew customers' margin 0.3% via implementing risk-control feature by C#, T-SQL

- Maximized capacity by prioritized tasks with Technical Team & 

- Provided business insight by Initiated and designed customer-orientation dashboard using Metabase, T-SQL

- Increased system stability by developed internal system checking monitor by T-SQL

- Increased data stability by developed DB backup & monitoring mechanism by PowerShell, T-SQL

- Increased IT service quality by developed system fixing tools using T-SQL

- Increased API compatibility by developed API adapter service

- Increased product diversity by integrated 3rd products by API & Code

- Collected business information by visiting and cooperate with business partner

- Monitor project by T-SQL to assure project quality

Titansoft, Product Developer (Full-Stack), Feb 2017 ~ Feb 2018

- Developed web app for Android & iOS using Java, Swift

- Developed web games via Phaser, TypeScript

- Developed APP healthy check mechanism by collecting test result 

- Developed RSA encryption mechanism for stored and transferred data

- Decreased releasing frequency by stored dynamic config data in Firebase 

- Increased APP Availability by applied monitoring via Fabric 

- Increased code readability by implement MVP structure

Shinewave, Software Engineer, Jun 2016 ~ Jan 2017

- Developed HMI for factory production line new using WPF & C#

- Decreased coupling by implement delegate & event

- Enhanced User-Experience by UI/UX flow design & get feedback from real users

- Increased customer satisfaction by customer-facing & iterated communication

New Star Music Center, Funder, May 2013 ~ May 2016

- Grew 20% revenue by managing an online store

- Increased 10% store visits by writing tabs on the blog

- Increased 20% of students count by hosting public concert events

- Increased 20% revenue by creating promotions

- Increased 30% revenue by Teaching instruments (Guitar, Bass, Ukulele, Drum) for 30+ students per month

- Increased 20% revenue by Instruments selling, customer-facing, consulting