Business Development / Customer Success
[email protected]
+886930860958
✓ Email Marketing: Mailchimp, Mailjet, Campaign Monitor
✓ Other Martech: Iterable, OptiMonk, OneSignal, Crescendo Lab (LINE)
✓ Trello, Slack, HubSpot, Google Analytics
✓ Business development and sales
✓ Cross-cultural communication
✓ Content and campaign design for Email marketing & LINE based on data driven
✓ customer relationship management and product onboarding training
1. Managed products on baby feeding products such as pacifier, bottles, baby carriage
2. Managed website display and layouts
1. Business development on kids and parents marketing
- Developed new merchants that providing kids-friendly lessons and travel experience
- Assisted merchants to sale on MamiBuy platform and maintain good relationship
2. Sales
- Managed working flow and SOP for product selling and exposure
- Drove sales to hit the goal. 2017 Q3 & Q4 hit over 110% achievement within 3 months.
- Introduced new products by posting on FB, LINE or unboxing articles and videos.
3. Social Media
- Managed 4 fan pages on FB to gain engagement
- Directed and make unboxing articles and videos
4. Others
- Translate website and App into English in order to help company launch branches in Indonesia, Hongkong and Malaysia
- Promoted third-party payment & online payment service, E-receipt and E-donation service to the market.
- Followed and assist clients throughout project, from the beginning to business launch e.g. paktor, 17 Live, In My Playground, Vacanza, American Express
- Developed new markets, new partnerships, new ways to reach existing markets, or new product or service offerings to better meet the needs of existing markets
1. Department Management
- Supervise and execute Pre-owned team on operation and marketing
- Overviewed and drive pre-owned sales
(Pre-owned target achieved for the end of Q4 :113% )
- Conduced inventory monthly and manage stocks for financial department
- Reported to cross-countries managers in weekly meeting with Singapore,Thailand, Malaysia and Hong Kong.
2. Marketing & Creative
- Developed and implement new marketing strategies and promotions
- Generated EDM with designers for promoting campaign
- Collaborated with IT team in Jakarta and Singapore for Closets App testing
- Reported technical issues and UX from website, mobile or backend system
- Expanded merchants and business partners
- Planed offline and online sale event by seeking profitable products, price the products
- Managed pre-owned daily orders, including item picking and shipping
- Originated pre-owned item production SOP from copy-writing to photo shooting
- Participated in PR event and develop VIP members
- Researched, developed and introduced new business marketplace
- VAS, value added service such as managing and in charge of FAQ and T&Cs
Business Development / Customer Success
[email protected]
+886930860958
✓ Email Marketing: Mailchimp, Mailjet, Campaign Monitor
✓ Other Martech: Iterable, OptiMonk, OneSignal, Crescendo Lab (LINE)
✓ Trello, Slack, HubSpot, Google Analytics
✓ Business development and sales
✓ Cross-cultural communication
✓ Content and campaign design for Email marketing & LINE based on data driven
✓ customer relationship management and product onboarding training
1. Managed products on baby feeding products such as pacifier, bottles, baby carriage
2. Managed website display and layouts
1. Business development on kids and parents marketing
- Developed new merchants that providing kids-friendly lessons and travel experience
- Assisted merchants to sale on MamiBuy platform and maintain good relationship
2. Sales
- Managed working flow and SOP for product selling and exposure
- Drove sales to hit the goal. 2017 Q3 & Q4 hit over 110% achievement within 3 months.
- Introduced new products by posting on FB, LINE or unboxing articles and videos.
3. Social Media
- Managed 4 fan pages on FB to gain engagement
- Directed and make unboxing articles and videos
4. Others
- Translate website and App into English in order to help company launch branches in Indonesia, Hongkong and Malaysia
- Promoted third-party payment & online payment service, E-receipt and E-donation service to the market.
- Followed and assist clients throughout project, from the beginning to business launch e.g. paktor, 17 Live, In My Playground, Vacanza, American Express
- Developed new markets, new partnerships, new ways to reach existing markets, or new product or service offerings to better meet the needs of existing markets
1. Department Management
- Supervise and execute Pre-owned team on operation and marketing
- Overviewed and drive pre-owned sales
(Pre-owned target achieved for the end of Q4 :113% )
- Conduced inventory monthly and manage stocks for financial department
- Reported to cross-countries managers in weekly meeting with Singapore,Thailand, Malaysia and Hong Kong.
2. Marketing & Creative
- Developed and implement new marketing strategies and promotions
- Generated EDM with designers for promoting campaign
- Collaborated with IT team in Jakarta and Singapore for Closets App testing
- Reported technical issues and UX from website, mobile or backend system
- Expanded merchants and business partners
- Planed offline and online sale event by seeking profitable products, price the products
- Managed pre-owned daily orders, including item picking and shipping
- Originated pre-owned item production SOP from copy-writing to photo shooting
- Participated in PR event and develop VIP members
- Researched, developed and introduced new business marketplace
- VAS, value added service such as managing and in charge of FAQ and T&Cs