- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
The Most Lightweight and Effective Recruiting Plan
Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.
- Browse all search results
- Unlimited access to start new conversations
- Resumes accessible for only paid companies
- View users’ email address & phone numbers
Definition of Reputation Credits
Gisele Liang(梁曼娟)
- I have been working in customer relations industry for 3 years, been working in marketing and communications for 5 years.
- Enjoy communicating with people.
- Outgoing and positive.
- Currently in Singapore.
Client Associate/ Marketing/ Advertising
Singapore / Taipei, Taiwan / Vietnam / Cambodia
Education
2011 - 2015
Shih Hsin University (私立世新大學)
(Department of Communication Management) 傳播管理學系暨行銷組
Skill
Word Processing
Windows:
word、excel、PowerPoint
Adobe:
Photoshop、illustrator
Consumer insight
Periodical effectively communicate with customer,
Understand a consumption need in time,
Insight into it latent need
Language
Chinese: Native
English:
High-intermediate
Experience
TDCX Pte Ltd (Singapore) Sep 2020 - present
Client associate @ social media platform
- To provide post-sales customer service support / troubleshooting support through email/phone/chat to the client's B2B customers.
- To support advertising customers and deliver consultative support
Perform data analysis to improve advertising customer experience and ensure higher return in investment.
- Gather client and partner feedback to enhance ad products and the customer experience.
Freelance (Southeast Asia), Details list below Aug 2018 - Jul 2020
SilverNet global (盈望實業有限公司)(Taiwan, Taipei), May 2017 - Aug 2018
Sales and marketing manager
Responsible for BeautyBlender(make up tools), OFRA(cosmetics) short and long-term marketing strategy and plan including trade, public relations. digital campaigns, electronic commerce and collaboration events in Taiwan and oversea.
- Annual Marketing strategy, execution
- Social media(digital content, campaign, advertisement)
- Event(ex, press event, pop up store)
- Creating a symbiotic relationship between media channels(cosmetics)
- Communication with EC channel and execution
- Communication with retailer
Elite PR Group (楷模公共關係顧問股份有限公司)(Taiwan, Taipei)，Jun, 2015 - Aug, 2017
Account Executive
Brand: MIDO、adidas、Haagen Dazs、evian、summersby、Justgold、The North Face、casio
- Industry、customer analysis
- Media analysis and planning
- Integrated marketing communication
- proposals
- mainly contact person
- event coordination and execution
- Creating a symbiotic relationship between media channels(trends, lifestyle)
- exposure and clipping
- performance evaluation and final report
Freelance
I had been freelancer during 2018 -2020, living in Southeast Asia, helping my clients to improve reputation, achieve the sale's target by on/off line evert, managing social media account and draft the sales and marketing plan.
It was a challenging adventure with sense of accomplishment and joy. Make myself more independence, efficiently and effectively manage my own timeline.
Project - Social media maintenance
- Planning the interesting Facebook/
Instagram posts to increase the engagement.
- Invite KOL to celebrating our event.
Project - Business develop(oversea)
X-lighting Sales and Marketing Representative(Singapore, Vietnam, Cambodia, Taiwan, China)
Focusing on product manufacturing, exploiting market in South East Asia, cooperating with Singapore company.
- Provide mainly marketing plan
- Presentation
- Planing the exhibition(in Vietnam, HongKong)
- Maintaining customer relationship
Project - word-of-mouth marketing
BitYard Exchange Platform - marketing representative(oversea)
- Building relationship between platform and crypto currency related influencer.
- Educating the marketing team and draft the launch plan for the first year.
- Have cooperated with more than 30 unit media/influencer in the first 3 months, planing the affiliate program.
Project - Customer relationship management
Paktor Pte Ltd
- Enhance interplay
- Improve customer support
- Customer communication
- Improve reporting and analysis
- Valuable customer information management
Marketing/branding
I have learned to mediated between different department in this role. Team work is always the key to maximized the sales and results.
We distributed beautyblender at 2017, and the sales and awareness are booming, lead the most famous outlet in Taiwan (SHINKONG MITSUKOSHI(Xinyi) reach out to us, we open more than 10 pop-ups a year in the end of the year.
Also, we did KOL, social media marketing a lot to maintain the brand awareness.
PR event
I am really proud and feel blessed being in media industry as my first job. It require the skill in communication, negotiation and execution. Furthermore, I have learned to achieve the goal efficiently.
Left: adidas (adigirl bootcamp)
KOL invite, media invite, press release, media follow up
- got more than 150 media reports(80% of online media)
Right: Just gold (new launch press event)
Media analysis and planning, proposal, KOL invite, event coordination and execution, media invite, press release, media follow up
- More than 120 media coming(30% of TV), 150% of client's expectation.
Event photos
Gisele Liang(梁曼娟)
- I have been working in customer relations industry for 3 years, been working in marketing and communications for 5 years.
- Enjoy communicating with people.
- Outgoing and positive.
- Currently in Singapore.
Client Associate/ Marketing/ Advertising
Singapore / Taipei, Taiwan / Vietnam / Cambodia
Education
2011 - 2015
Shih Hsin University (私立世新大學)
(Department of Communication Management) 傳播管理學系暨行銷組
Skill
Word Processing
Windows:
word、excel、PowerPoint
Adobe:
Photoshop、illustrator
Consumer insight
Periodical effectively communicate with customer,
Understand a consumption need in time,
Insight into it latent need
Language
Chinese: Native
English:
High-intermediate
Experience
TDCX Pte Ltd (Singapore) Sep 2020 - present
Client associate @ social media platform
- To provide post-sales customer service support / troubleshooting support through email/phone/chat to the client's B2B customers.
- To support advertising customers and deliver consultative support
Perform data analysis to improve advertising customer experience and ensure higher return in investment.
- Gather client and partner feedback to enhance ad products and the customer experience.
Freelance (Southeast Asia), Details list below Aug 2018 - Jul 2020
SilverNet global (盈望實業有限公司)(Taiwan, Taipei), May 2017 - Aug 2018
Sales and marketing manager
Responsible for BeautyBlender(make up tools), OFRA(cosmetics) short and long-term marketing strategy and plan including trade, public relations. digital campaigns, electronic commerce and collaboration events in Taiwan and oversea.
- Annual Marketing strategy, execution
- Social media(digital content, campaign, advertisement)
- Event(ex, press event, pop up store)
- Creating a symbiotic relationship between media channels(cosmetics)
- Communication with EC channel and execution
- Communication with retailer
Elite PR Group (楷模公共關係顧問股份有限公司)(Taiwan, Taipei)，Jun, 2015 - Aug, 2017
Account Executive
Brand: MIDO、adidas、Haagen Dazs、evian、summersby、Justgold、The North Face、casio
- Industry、customer analysis
- Media analysis and planning
- Integrated marketing communication
- proposals
- mainly contact person
- event coordination and execution
- Creating a symbiotic relationship between media channels(trends, lifestyle)
- exposure and clipping
- performance evaluation and final report
Freelance
I had been freelancer during 2018 -2020, living in Southeast Asia, helping my clients to improve reputation, achieve the sale's target by on/off line evert, managing social media account and draft the sales and marketing plan.
It was a challenging adventure with sense of accomplishment and joy. Make myself more independence, efficiently and effectively manage my own timeline.
Project - Social media maintenance
- Planning the interesting Facebook/
Instagram posts to increase the engagement.
- Invite KOL to celebrating our event.
Project - Business develop(oversea)
X-lighting Sales and Marketing Representative(Singapore, Vietnam, Cambodia, Taiwan, China)
Focusing on product manufacturing, exploiting market in South East Asia, cooperating with Singapore company.
- Provide mainly marketing plan
- Presentation
- Planing the exhibition(in Vietnam, HongKong)
- Maintaining customer relationship
Project - word-of-mouth marketing
BitYard Exchange Platform - marketing representative(oversea)
- Building relationship between platform and crypto currency related influencer.
- Educating the marketing team and draft the launch plan for the first year.
- Have cooperated with more than 30 unit media/influencer in the first 3 months, planing the affiliate program.
Project - Customer relationship management
Paktor Pte Ltd
- Enhance interplay
- Improve customer support
- Customer communication
- Improve reporting and analysis
- Valuable customer information management
Marketing/branding
I have learned to mediated between different department in this role. Team work is always the key to maximized the sales and results.
We distributed beautyblender at 2017, and the sales and awareness are booming, lead the most famous outlet in Taiwan (SHINKONG MITSUKOSHI(Xinyi) reach out to us, we open more than 10 pop-ups a year in the end of the year.
Also, we did KOL, social media marketing a lot to maintain the brand awareness.
PR event
I am really proud and feel blessed being in media industry as my first job. It require the skill in communication, negotiation and execution. Furthermore, I have learned to achieve the goal efficiently.
Left: adidas (adigirl bootcamp)
KOL invite, media invite, press release, media follow up
- got more than 150 media reports(80% of online media)
Right: Just gold (new launch press event)
Media analysis and planning, proposal, KOL invite, event coordination and execution, media invite, press release, media follow up
- More than 120 media coming(30% of TV), 150% of client's expectation.
Event photos