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IT Infrastructure @暫時不提供
2022 ~ Present
IT Infrastructure
Within one month
Python
Linux
Grafana
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
東海大學 Tunghai University
Computer Science Information Engineering
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後端工程師 @美商時豪科技股份有限公司
2023 ~ Present
Golang Engineer
Within one month
fiber、cobra、colly、fasthttp、echo、protobuf、grpc、goose、chromedp、goquery、fx、zerolog、decimal... 理解並熟悉使用 goroutine、channel、interface、errors RDBMS MySQL、Postgres、DB2、Oracle、SQL Server 理解並熟悉使用transactions、index、partition、CTE、SP、View Cloud Platform GCP、Azure Java EE & JSP 後端熟悉spring + structs2 前端使用JavaScript、JQuery、StrutsTag、JSTL 去呈現前台頁面 MessageQueue 使用過NSQ、Redis、Nats、Nats Streaming、Kafka Tracing & Logging & Monitor New Relic、Sentry、ElasticSearch、 Fluentbit、Kibana、Graylog、Grafana Others 部屬
MSSQL
golang
GORM
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
東海大學
資訊工程
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Past
Senior DevOps Engineer @Gank Global
2023 ~ Present
DevOps Engineer
Within one month
Build (GCP) BitBucket Terraform Azure DevOps Cloud and Infrastructure GCP Alicloud Azure AWS Digital Ocean Microservices Architecture Event-Driven Architecture CloudFlare VMware ContainerApp Serverless Code and Framework Javascript SQL Bash/Shell Java Python Golang Laravel Flutter SvelteKit Database Cloud RDS MariaDB MySql PostgreSql MongoDB Redis ElasticSearch Sqlite Kafka RabitMQ Monitoring New Relic Sentry Datadog Mezmo Grafana Prometheus UptimeRobot BetterUpTime * more than 4 years experience Work Experience DevOps Engineer Mashroom SeptemberPresent London, UK - Create the Helm charts - Overseeing DigitalOcean and GCP infrastructure - Establishing monitoring systems Grafana and Mezmo - Undertaking infrastructure R&D - Developing Gitlab pipeline libraries - Decoupling CI and CD
Jenkins
Kubernetes
Docker
Unemployed
Open to opportunities
Full-time / Remote Only
4-6 years
Politeknik Negeri Madiun (PNM)
Teknik Komputer Kontrol
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資深工程師 @趨勢科技 TrendMicro
2022 ~ Present
Senior Software Engineer
Within one month
in sharing what I know and what I see to help people overcome their difficulties. C an make the best technology choices based on value orientation. Be patient and communicate with non-technical teams Work Experience Senior Backend Programmer TrendMicro • JunApril 2023 【 Work content 】 Maintaining Kafka on HDInsight - Azure Developing Vision One, an enterprise-level user behavior collection and analysis alert system Backend Updating enterprise user clients remotely through OTA Embracing DevOps culture, handling development, testing, and cloud deployment single-handedly Experience with monitoring tools such as Prometheus, Grafana, ADX, Loki, etc. Senior Backend Programmer Surpavity Inc
Mongo
AWS
ci/cd
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
銘傳大學
資訊工程
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Infra Dev Specialist @Cognizant Technology Solutions
2023 ~ Present
ServiceNow ITOM Admin
Within six months
Knowledge Management
Troubleshooting
Delegation
Employed
Full-time / Interested in working remotely
6-10 years
IILM Academy of Higher Learning
Master of Business Administration
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Senior Software Engineer @CakeResume
2024 ~ Present
後端工程師
Within one month
Python
Django
Django REST Framework
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Warsaw University of Technology
Management
Avatar of Chandrashekar Naik D.
Avatar of Chandrashekar Naik D.
Senior Technical Lead @Hewlett Packard Enterprise (HPE)
2014 ~ Present
Senior Software Developer / Tech lead
More than one year
Chandrashekar Naik Software professional with 13 Yrs. (.NET Technologies) of experience in Software Development with good knowledge and work experience in Application development and being resourceful, innovative, and flexible. Bengaluru, Karnataka, India Tech Stack .Net, .Net Core, Asp.Net Core API, ASP.Net MVC Razor, ASPX Webforms, Telerik Controls, KendoUi, A ngular, Swagger HTML, JavaScript, jQuery, Bootstrap C# Selenium Web driver, Twilio, Microsoft Azure Database & Reporting MS SQL Server, SQL Azure, SQLite, MySQL Entity Framework, Entity Framework Core, LINQ, Dapper, ADO.NET SSIS, Power BI Work Experience Senior Technical Lead Hewlett
Ability To Work Independently
Ability To Prioritize
Organizational Skills
Employed
Full-time
10-15 years
PES College Of Engineering
Computer Science & Engineering

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Within two months
ServiceNow ITSM | CSA, CAD Certified | ITOM | HRSD | Custom Application | Agent Workspace
Logo of EY.
EY
2023 ~ Present
Bengaluru, Karnataka, India
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Software Engineer
Fields of Employment
Software, SaaS / Cloud Services
Work experience
4-6 years
Management
Skills
ITSM
HRSD
ITOM
Custom Application Development
VRM
Languages
English
Fluent
Hindi
Fluent
Job search preferences
Positions
Consultant
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Birla Institute of Technology and Science, Pilani
Major
Computer Science
Print

Harshit Jamwal

5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.

Work Experience

Consultant ll  •  Ernst & Young LLP

Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:

  • Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
  • Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
  • Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
  • Experienced in analysing Discovery results to maintain accurate CMDB records.
  • Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
  • Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
  • Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
  • Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
  • Contributed to efficiency by creating SNMP OID classification records.
  • Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
  • Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
  • Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
    • Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
    • Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
    • Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.

Project 1: AstraZeneca
Feb 2024 - Present
Description:

  • Worked on creating to End-to-end process flow of Vendor Onboarding.
  • Work on creating Questionnaire Templates for the Vendor Contacts.
  • Worked with Database views to create reports to be published on Dashboard.

Senior Software Engineer  •  Wipro

Project 1: Electronic Arts
July 2018 - June 2023
Description:

  • Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3. 
  • Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations. 
  • Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration. 
  • ServiceNow applications implemented: Incident, Problem, Change, third-party integrations 
  • Worked on rest messages to send output messages to the endpoint. 
  • Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts. 
  • Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows. 
  • Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc. 
  • Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
  • Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies. 
  • Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now. 
  • Defining Service Level Agreements SLAs, notifications, and reports. 
  • Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
  • Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs. 
  • Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules. 
  • Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases. 
  • Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules. 
  • Experience in building Custom scoped applications single-handedly.

Certifications

  • Certified System Administrator

  • Certified Application Developer


Education

2019 - 2022

Birla Institute of Technology and Science, Pilani

Computer Science

2014 - 2017

Government College Dharamshala

Computer Science

Skills


  • ITSM
  • HRSD
  • ITOM
  • Custom Application Development
  • VRM

Languages


  • English — Fluent
  • Hindi — Fluent
Resume
Profile

Harshit Jamwal

5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.

Work Experience

Consultant ll  •  Ernst & Young LLP

Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:

  • Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
  • Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
  • Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
  • Experienced in analysing Discovery results to maintain accurate CMDB records.
  • Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
  • Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
  • Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
  • Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
  • Contributed to efficiency by creating SNMP OID classification records.
  • Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
  • Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
  • Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
    • Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
    • Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
    • Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.

Project 1: AstraZeneca
Feb 2024 - Present
Description:

  • Worked on creating to End-to-end process flow of Vendor Onboarding.
  • Work on creating Questionnaire Templates for the Vendor Contacts.
  • Worked with Database views to create reports to be published on Dashboard.

Senior Software Engineer  •  Wipro

Project 1: Electronic Arts
July 2018 - June 2023
Description:

  • Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3. 
  • Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations. 
  • Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration. 
  • ServiceNow applications implemented: Incident, Problem, Change, third-party integrations 
  • Worked on rest messages to send output messages to the endpoint. 
  • Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts. 
  • Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows. 
  • Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc. 
  • Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
  • Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies. 
  • Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now. 
  • Defining Service Level Agreements SLAs, notifications, and reports. 
  • Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
  • Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs. 
  • Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules. 
  • Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases. 
  • Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules. 
  • Experience in building Custom scoped applications single-handedly.

Certifications

  • Certified System Administrator

  • Certified Application Developer


Education

2019 - 2022

Birla Institute of Technology and Science, Pilani

Computer Science

2014 - 2017

Government College Dharamshala

Computer Science

Skills


  • ITSM
  • HRSD
  • ITOM
  • Custom Application Development
  • VRM

Languages


  • English — Fluent
  • Hindi — Fluent