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On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
Home Caregiver @Self-Employed2019 ~ 2024
・
Data Entry Specialist or Customer Service Representative.
Within one month
which had more than two dozen computers on their network that needed to be maintained. Upon my graduation from High School in May of 2005 I was officially given the title of Customer Service Representative. My job included answering customer questions and concerns, setting appointments for services and creating the tickets for service calls to establish billable hours, calculating fuel usage for outcalls and processing payments. I also handled minor IT needs of our customers via phone and e-mail. Became proficient in Microsoft Office particularly Excel, Remote Desktop software and Virtual Desktop enviroments in Windows
Unemployed
・
Open to opportunities
Full-time / Remote Only
More than 15 years
Antioch High School
・
HS Diploma
UI/UX Designer @PT. Narindo Solusi Telekomunikasi2020 ~ Present
・
Senior UI/UX Designer
Within six months
immense satisfaction. I have a deep passion for User Interface (UI) and User Experience (UX) design, and this company provides an environment that supports the exploration of this interest. Narindo offers me the opportunity to develop creative ideas and play a role in creating innovative solutions in my work. I highly appreciate the freedom granted by this company to be creative within the confines of my tasks and responsibilities, allowing me to craft unique and effective designs. Participating in app development at Narindo is fulfilling, as I can see the direct impact of my work on
Employed
Full-time / Not interested in working remotely
4-6 years
Universitas Trisakti
・
Visual Communication Design
Lead iOS Developer @SamaTech2022 ~ 2022
・
iOS App Development
Within two months
Lee, Ming-Wei iOS App Development • Taipei，TW Organized, collaborative and multidisciplinary iOS developer with 8+ years of professional experience in dynamic and deadline-driven work environments. I make it my goal to create software with the user in mind, creating applications with a usable and intuitive user interface experience. I am also constantly striving to learn new technologies and look for ways to enhance myself in this rapidly changing industry. Core Competencies Hard Skills UIKit/SwiftUI MVC/MVVM/TCA Objective-C/Swift Combine CoreData Git Soft Skills Good Team Player Interpersonal
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Queen's University, Belfast, UK
・
Music Technology
Room Service / Waiter / Barista @Summerbird Hotel Bed and Brasserie2018 ~ Present
・
Within two months
Full-time / Interested in working remotely
4-6 years
PKBM MDC kesetaraan paket C SMA
・
pariwisataWeb developer @Swaragh Technologies2012 ~ 2013
・
Team Lead and Scrum Master
Within one month
Full-time / Interested in working remotely
4-6 years
Nagarjuna college of Engineering and technology
・
IT
Nurse Coordinator @Rex OB GYN and Midwifery2021 ~ Present
・
Office Nurse/Surgical Scheduler
More than one year
Pamela Britt Nurse Coordinator Registered Nurse Highly skilled career professional with more than 24 years of practical experience in hospitals and ambulatory settings. Consistently recognized for the ability to solve problems and provide excellent customer service in high stress environments Work Experience JanuaryPresent Nurse Coordinator Rex OB GYN and Midwifery Responsible for the daily operations of a new specialty practice in a rapidly growing area. Oversees and supports all administrative duties in office, develops policies and procedures and ensures proper implementation. Provides administrative support as necessary, including conducting staff meetings and training, scheduling a surgical calendar for
Full-time / Interested in working remotely
More than 15 years
Western Governors University
・
Master's Of Business Administration Candidate - Est. Graduation June 2022
Offline
Offline
Consultant ll @EY2023 ~ Present
・
Consultant
Within two months
ensure that the Configuration Items (CIs) are populated with necessary data. Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates. Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations. Project 1: AstraZeneca FebPresent Description: Worked on creating to End-to-end process flow of Vendor Onboarding. Work on creating Questionnaire Templates for the Vendor Contacts. Worked with Database views to create reports to be published ...
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Birla Institute of Technology and Science, Pilani
・
Computer SciencePresenter and editor @SHOOF YOU TUBE CHANNEL2021 ~ Present
・
Owner and founder
More than one year
Part-time / Interested in working remotely
6-10 years
High institute of translation
・
.
Video Editor /Motion graphic designer/ Fountain Programmer / @RELIANCE INDUSTRIES LIMITED2019 ~ Present
・
Creative Director
Within six months
Joby George Alappuzha, Kerala, [email protected] https://www.linkedin.com/in/joby-thampan-george/ Results-driven Full-Stack Motion Graphics Designer with a passion for creating engaging visual experiences. Work Experience Full Stack Motion graphic designer • RELIANCE INDUSTRIES LIMITED MarchPresent | Mumbai, Maharashtra A full-stack motion graphic designer, who independently manage the entire creative process, from ideation to completion. DI Colorist / Video editor • Wight Bird JanuaryFebruary 2017 | Kochi, Kerala Worked as Video editor and Colorist DI Colorist & Image Editor • Fine Frames JanuaryDecember 2014 | Chennai, Tamilnadu Worked as
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
CETA
・
Media production
Past
Product Designer @Groundhog Technologies2021 ~ Present
・
UI/UX Designer
Within two months
Vivian Kuei UX/UI Designer Taipei City, Taiwan I am a proactive and collaborative UI/ UX designer with 5 years of experience. I have had the opportunity to work in both fast-paced startup environments and large-scale companies, where I have collaborated across teams to create products with different objectives. These experiences have sharpened my ability to think from a user-centered perspective, and have enabled me to design aesthetically pleasing and functional products that meet the needs of users. Portfolio: https://viviankuei.squarespace.com/ (Password: vvn2023) Education National
Unemployed
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Leadership
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Within two months
ServiceNow ITSM | CSA, CAD Certified | ITOM | HRSD | Custom Application | Agent Workspace
EY
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Software Engineer
Fields of Employment
Software, SaaS / Cloud Services
Work experience
4-6 years
Management
Skills
Languages
English
・
Fluent
Hindi
・
Fluent
Job search preferences
Positions
Consultant
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Birla Institute of Technology and Science, Pilani
Major
Computer Science
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent