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On
4-6 years
6-10 years
10-15 years
More than 15 years
India
Past
Senior Associate @GreyCampus EduTech2014 ~ 2023
・
Senior Associate
Within one month
to improve database performance and functionality. Designed and developed analytical data structures to support business intelligence and reporting needs. Managed and maintained critical databases to ensure data integrity, availability, and security. Diagnosed and resolved complex system issues using SQL Profiler, improving problem resolution times. Conducted regular database backups and implemented recovery processes to prevent data loss and ensure business continuity. Collaborated with cross-functional teams to integrate database functionality into web applications and portals. Created web-based dashboards and reporting tools for data visualization, aiding decision-making processes. Provided expert consultation on database
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Jyothishmathi institute of technology and science
・
M.Tech(VLSI Desin)
Cloud Services Manager @AIA2021 ~ 2022
・
DevOps Engineer, Site Reliability Engineer
Within one month
Boto3, AWS CLI Monitoring & Logging Prometheus , AlertManager Grafana Dashboards, AWS CloudWatch, Azure LogAnalytics Azure Monitor, Kibana, Thanos, Graylog , Opsgenie , Slack Network & Security Istio Service Mesh, SSL and TLS Certs Network Firewalls Ingress & Egress Controllers Routing, TGW and VPC Peering Infra As Code Terraform Terragrunt Go Lang ARM Templates, AWS CloudFormation Database Administration PostgreSQL MongoDB DynamoDB MSSQL Scripting python Scripting Bash & Shall Scripting :: Work Experience:: Skyflow Inc. FebruaryPresent Engineering Lead | SRE A WS | Kubernetes | Argo CD | Istio | Go Lang | GitLabs | Terraform | Terragrant| PGsql Manage the overall design and implementation of secure, scalable, and fault-tolerant infrastructure Managing and Automating Infrastructure
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
Information Technology
Digital Marketing Manager
Within two months
. Set-up a marketing automation system (CRM + email + Social Media). Ensure marketing message is conveyed clearly and delivered properly to prospects. Strong analytical ability to evaluate end-to-end customer experience across multiple channels. Coordinate and monitor the maintenance, integrity, and security of several databases. Asst. Team Lead - SMM at Sovereign Health Group MarchJun 2018 Developed and implemented marketing analytics and ROI tracking. Set-up a marketing automation system (CRM + email + Social Media). Tracked industry trends and adapted company language to match. Grew monthly unique visitor percentage
Unemployed
・
Ready to interview
Part-time / Interested in working remotely
6-10 years
Ready to interview
Full-time / Interested in working remotely
10-15 years
PGP College of Engineering & Technology
・
Information TechnologySenior Data Engineer @Larsen Toubro Infotech Mindtree2021 ~ Present
・
Senior Cloud Consultant
Within three months
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Dehradun Institute Of Technology
・
B.E Information Technology
Offline
Offline
Consultant ll @EY2023 ~ Present
・
Consultant
Within two months
and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows. Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices. Contributed to efficiency by creating SNMP OID classification records. Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations. Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard. Worked on 3 C's in CMDB mean which are required to monitor
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Birla Institute of Technology and Science, Pilani
・
Computer Science
Past
Learning and Development Lead @MarketStar2023 ~ Present
・
Training Manager
Within two months
review. Web development. E-learning development. Senior Learning Development Consultant • ADP MarchApril 2021 Create blueprint of communication and behavioral training tailor-made to enhance the skills of employees handling USA taxation and payroll. Used Litmos LMS to maintain SCORM standards for the content and E-learning database. E-learning content development with Vyond and Storyline and PowerPoint. Senior Training Lead • Tech Mahindra Ltd AugustMarch 2019 Training facilitation scheduling. Mentor Training facilitation team. Learning content development. Billing strategy. Recruitment drives. Training data analysis. Senior Training Specialist • Synchrony JulyMarch 2016
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Nizam Institute of Engineering & Technology
・
Computer Science
Senior Software Engineer @Calsoft2021 ~ Present
・
Software Engineer / Backend Engineer
Within three months
. Deployed Services Using Kubernetes. Written Unit test for Golang Services. Written Python Script for upgrading services. Software Engineer • Eastern Enterprise AprilSeptember 2021 | Taipei, Taiwan ● Developed Microservices in Golang . ● Developed Rest API For communication Between services with low Latency. ● Used GORM for Database transactions. ● Using Python For Behavioral Testing using behave Framework. ● Written Unitest to ensure software should work as expected. ● Using Docker to run the microservices. ● Used GIT for version control. ● Following Agile Methodology. Software Engineer • Infinitas Technology Pvt.
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of Mumbai
・
Information Technology
Sr. PHP Developer Lead Developer @Byasa Tech Solutions Pvt Ltd2021 ~ Present
・
Sr. PHP Developer Lead Developer
Within one month
Engine / Cloud SQL . 3. Responsible for managing and driving small teams. 4. Working on multiple projects simultaneously with a team. 5. Writing reusable, testable, and efficient code. 6. Integration of User-Facing Elements Developed with Server-side Logic. 7. Database Design Collaboration and Creating Stored Procedure/ ETL for fast query result set and reports. 8. Working on a large set of Data / Optimizing MySQL Queries. 9. Following Agile Development Methodology. 10. Collaborating with project manager and clients to meet the project
Employed
Full-time / Interested in working remotely
4-6 years
Viva College
・
BSC ITSenior Partnerships Manager @Boston Institute of Analytics2024 ~ Present
・
Senior Business Development Executive
Within one month
Full-time
6-10 years
K.I.C Ajoshi Inter College, Jaunpur
・
Higher School Certificate, Correspondence - ArtsThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
ServiceNow ITSM | CSA, CAD Certified | ITOM | HRSD | Custom Application | Agent Workspace
EY
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Software Engineer
Fields of Employment
Software, SaaS / Cloud Services
Work experience
4-6 years
Management
Skills
Languages
English
・
Fluent
Hindi
・
Fluent
Job search preferences
Positions
Consultant
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Birla Institute of Technology and Science, Pilani
Major
Computer Science
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent