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4-6 years
6-10 years
10-15 years
More than 15 years
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA2023 ~ Present
・
Customer experience director, growth director, operation, strategy management Consulting
Within one month
propositions, translated features into tangible benefits and developed pricing schemes based on service offerings. • Customer Experience and Customer Success: Held experience workshops, mapped customer journeys, improved process efficiencies, and developed service capabilities to meet customer expectations. • Marketing strategies and UI/UX improvements: Multichannel marketing and messaging, set campaign budgets and timelines, achieved average monthly 1.3 million imp. and 1.1 million reach through social media. Improved website layout and SEO, keywords ranked top 3, created new 2,500-3,500 monthly organic traffic. • MQL and Account Management: Bui...
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學（National Chengchi University）
・
Marketing
業務經理 @Amorepacific_愛茉莉太平洋股份有限公司2022 ~ Present
・
Sales Manager
Within one month
target performance of 100 million. ・ Set sales plans and promotion schemes, monitored the progress of sales, controlled expenses and inventory. ・ Set store operation policies and optimized store processes. ・ Developed new business model in cooperation with delivery platforms and payment platforms. ・ Executed brand CRM project, responsible for the construction and optimization of the new membership system. Sales Supervisor • Nestle Taiwan - Nescafe Dolce Gusto AugOct 2019 Key account managing of the department store and home appliances store channel (2017/8~2018/3; 2019/5~2019/11): Planed and optimized t...
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
國立臺北大學 National Taipei University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Account Management Supervisor
LINE Taiwan Limited
・
2021 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Account Manager, Customer Success Manager
Fields of Employment
E-Commerce
Work experience
6-10 years work experience (2-4 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Fluent
Job search preferences
Positions
Account Executive/Account Manager/Brand Development Manager
Job types
Full-time
Locations
台灣台北市
Remote
Interested in working remotely
Freelance
No
Educations
School
國立臺中科技大學
Major
應用英語系
顏孝真 Minnie Yen
擁有快商務(結合即時外送與電子商務)產業2年經驗，負責foodpanda生鮮雜貨台灣市場商家之營運與行銷。
－from Zero to 100－
在一年半內與超過7,000間零售商家合作並創造單月營業額突破2億。
✔️ Quick Commerce
✔️ Account Management
✔️ Business Growth
✔️ Data Analytics (Data Visualization & Data Analysis)
✔️ Operations Management
✔️ Relationship Management
✔️ Team Management
－擁抱變化、熱愛挑戰、不怕失敗、高企圖心－
我熱愛團隊工作、善於鼓勵激勵同事，勇於接受任務並致力於達成，不斷學習不斷成長，期望在下一次的磨練中再提升。
Taipei, TW
[email protected]
+886-987-508-970
工作經歷
LINE Taiwan Limited
Associate Manager｜2021.12 - Present
蝦皮購物 Shopee
Key Account Manager 客戶經理｜2021.10 - 2021.12
- Manage and maintain a close relationship with 70+ Mall brand sellers in the Lifestyle category.
- Analyze competitor dynamics, identifying industry trends, and providing market insights to mall sellers for future improvements.
- Negotiate customized deals and attractive promotions with mall sellers for various campaigns.
- Optimize brand sellers’ In-app keyword ads and enhance ROAS of Facebook CPAS with data analysis.
富胖達股份有限公司 foodpanda
Account Management Supervisor 客戶管理主任｜2019.09 - 2021.07
- 「從零到一」 負責台灣foodpanda生鮮雜貨合作商家之外送營運業績行銷等各項事務
- 「客戶管理」 自 2020 年以來，通過不同的開拓計劃和行銷活動安排，達成超過 242 倍的訂單成長
- 「關係維護」 與合作夥伴建立牢固的關係，2020 年底合約續約達成率超過 90%
- 在一年半內與超過7,000間零售商家合作並創造單月營業額突破2億
- 密切與部門協理、跨部門主管與同仁及亞太總部溝通討論以研擬生鮮雜貨外送中長期發展策略並執行於台灣市場
- 向各類型零售通路業者洽談外送合作並根據消費市場需求提升品類多元性、商品豐富度及外送覆蓋率
- 透過大量數據與報表監控商家的外送營運指標並執行新系統導入及流程改善計畫以確保平台提供良好的用戶體驗。
友勁科技股份有限公司 Cameo
Sales Specialist｜2019.03 - 2019.09
- 協助客戶開立OEM/ODM案件
- 維持現有客戶業績、提供報價確認訂單以準時出貨
- 掌握產品設計時程及量產狀況
- 定期報告銷售進度及預估市場銷售狀況
- 偕同研發團隊開發客需產品以爭取成為客戶主供應商
歐立利國際展覽設計股份有限公司 Olily
Project Coordinator｜2018.07-2019.02
- 業務開發、企劃案撰寫及簡報提案、確認客戶之參展需求(基本設計或需另行追加預算)
- 成本預算控制與工程發包
- 公/協會合作案執行與客戶關係維護
- 專案經歷：
- 2018 G-STAR 韓國釜山國際遊戲展 / 2019 Photonics West 美國西部光電展
- 2019 CES 拉斯維加斯消費電子展 / 2019 NHS 全美五金展
- 2019 InterSolar 德國太陽光電展 / 2019 政府新南向政策－國家實驗研究院駐泰國曼谷辦公室
- 2019 Hannover Messe 漢諾威工業展
統一數位翻譯股份有限公司 PTSGI
Project Manager｜2014.02-2018.03
- 負責國內外業務接洽及訂單處理、產品報價及產品展示
- 從事商品或服務的國外銷售、業務推廣等工作
- 專案管理(報價、訂單處理、售前/售後服務、客戶/廠商關係維持)
- 2015-2016：業績增長 8%
- 2016-2017：業績增長 11% (並榮獲績效優異獎)
台中兆品酒店 Maison De Chine Taichung
Front Desk Executive｜2013.07-2014.01
- 迎賓、大廳接待
- 顧客諮詢相關服務、旅客接待服務、辦理住宿手續作業、排房作業
技能
語言能力
- Chinese (Native)
- Taiwanese (Native)
- English (Advanced)
軟體技巧
- Microsoft Office
- Google G-Suite
- Tableau
- Salesforce
證照
TOEIC (880/990)
TOEIC Speaking Level 6 (140/200)
學歷
國立臺中科技大學, 學士學位, 應用英語系, 2009 ~ 2013
顏孝真 Minnie Yen
擁有快商務(結合即時外送與電子商務)產業2年經驗，負責foodpanda生鮮雜貨台灣市場商家之營運與行銷。
－from Zero to 100－
在一年半內與超過7,000間零售商家合作並創造單月營業額突破2億。
✔️ Quick Commerce
✔️ Account Management
✔️ Business Growth
✔️ Data Analytics (Data Visualization & Data Analysis)
✔️ Operations Management
✔️ Relationship Management
✔️ Team Management
－擁抱變化、熱愛挑戰、不怕失敗、高企圖心－
我熱愛團隊工作、善於鼓勵激勵同事，勇於接受任務並致力於達成，不斷學習不斷成長，期望在下一次的磨練中再提升。
Taipei, TW
[email protected]
+886-987-508-970
工作經歷
LINE Taiwan Limited
Associate Manager｜2021.12 - Present
蝦皮購物 Shopee
Key Account Manager 客戶經理｜2021.10 - 2021.12
- Manage and maintain a close relationship with 70+ Mall brand sellers in the Lifestyle category.
- Analyze competitor dynamics, identifying industry trends, and providing market insights to mall sellers for future improvements.
- Negotiate customized deals and attractive promotions with mall sellers for various campaigns.
- Optimize brand sellers’ In-app keyword ads and enhance ROAS of Facebook CPAS with data analysis.
富胖達股份有限公司 foodpanda
Account Management Supervisor 客戶管理主任｜2019.09 - 2021.07
- 「從零到一」 負責台灣foodpanda生鮮雜貨合作商家之外送營運業績行銷等各項事務
- 「客戶管理」 自 2020 年以來，通過不同的開拓計劃和行銷活動安排，達成超過 242 倍的訂單成長
- 「關係維護」 與合作夥伴建立牢固的關係，2020 年底合約續約達成率超過 90%
- 在一年半內與超過7,000間零售商家合作並創造單月營業額突破2億
- 密切與部門協理、跨部門主管與同仁及亞太總部溝通討論以研擬生鮮雜貨外送中長期發展策略並執行於台灣市場
- 向各類型零售通路業者洽談外送合作並根據消費市場需求提升品類多元性、商品豐富度及外送覆蓋率
- 透過大量數據與報表監控商家的外送營運指標並執行新系統導入及流程改善計畫以確保平台提供良好的用戶體驗。
友勁科技股份有限公司 Cameo
Sales Specialist｜2019.03 - 2019.09
- 協助客戶開立OEM/ODM案件
- 維持現有客戶業績、提供報價確認訂單以準時出貨
- 掌握產品設計時程及量產狀況
- 定期報告銷售進度及預估市場銷售狀況
- 偕同研發團隊開發客需產品以爭取成為客戶主供應商
歐立利國際展覽設計股份有限公司 Olily
Project Coordinator｜2018.07-2019.02
- 業務開發、企劃案撰寫及簡報提案、確認客戶之參展需求(基本設計或需另行追加預算)
- 成本預算控制與工程發包
- 公/協會合作案執行與客戶關係維護
- 專案經歷：
- 2018 G-STAR 韓國釜山國際遊戲展 / 2019 Photonics West 美國西部光電展
- 2019 CES 拉斯維加斯消費電子展 / 2019 NHS 全美五金展
- 2019 InterSolar 德國太陽光電展 / 2019 政府新南向政策－國家實驗研究院駐泰國曼谷辦公室
- 2019 Hannover Messe 漢諾威工業展
統一數位翻譯股份有限公司 PTSGI
Project Manager｜2014.02-2018.03
- 負責國內外業務接洽及訂單處理、產品報價及產品展示
- 從事商品或服務的國外銷售、業務推廣等工作
- 專案管理(報價、訂單處理、售前/售後服務、客戶/廠商關係維持)
- 2015-2016：業績增長 8%
- 2016-2017：業績增長 11% (並榮獲績效優異獎)
台中兆品酒店 Maison De Chine Taichung
Front Desk Executive｜2013.07-2014.01
- 迎賓、大廳接待
- 顧客諮詢相關服務、旅客接待服務、辦理住宿手續作業、排房作業
技能
語言能力
- Chinese (Native)
- Taiwanese (Native)
- English (Advanced)
軟體技巧
- Microsoft Office
- Google G-Suite
- Tableau
- Salesforce
證照
TOEIC (880/990)
TOEIC Speaking Level 6 (140/200)
學歷
國立臺中科技大學, 學士學位, 應用英語系, 2009 ~ 2013