Senior System Engineer  •  精誠資訊

四月 2023 - Present  |  Taipei, Taiwan

• • VMware Workspace ONE Unified Endpoint Management
   As a project team member, successfully deployed On-Premise VMware Workspace ONE Unified Endpoint Management to the client to secure their devices (including mobile phones, pads, and laptops) and prevent data leaking. Notable clients included large banks, financial holdings, insurance, and electronics manufacturing companies.
   Independently implemented solutions on the client side and completed customer project deployments.
   As a project team member, provide customized service and integrate client systems with UEM services such as SSO, email, internal website, internal file server, AD server, and O365 services.
   As a good service provider, I provide stable maintenance, technical support, and good communication with clients' IT.
   As a first-line problem solver, dealt with the technical issues of end-users and resolved the solutions.
   Lecturer of IT UEM management training. ( 3 times, 20+ people each time) (Positive feedback 90%)
   Lecturer of end-user training. ( 4 times, 50+ people each time) (Positive feedback 90%)
   A good service provider makes UEM SOP documents to reduce time costs and make operating more effective.
  
  •FireEye
   Generate monthly reports to securities firms about email threats, network alerts, IPS events, and endpoint malware alerts to notice the issue and prevent the same problems happens again.
  
  CORE COMPETENCIES
  • Communication
  • Personal development
  • Problem-solving
  • Personal motivation
  • Accepting feedback
  CERTIFICATE / TRAINING
  • Certified Ethical Hacker (CEH)
  • VMware Certified Professional - Digital Workspace 2023
  • ISO 27001:2022 Training (2024-01-15~2024-01-19 )