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Definition of Reputation Credits
Ishaan Dave
CX and interaction design SME with demonstrated experience in design-led strategy, digital transformation, corporate innovation, and service design. Ishaan is focused and empathic for its clients and their users that drives him in tackling problems and providing value-driven solutions. He plays various key roles in Business Development, User research, Facilitating and collaborating with co-creation design thinking workshops, Rapid prototyping, Scaling design systems, Mentoring Designers, Defining key future innovation research papers, value assets, and case studies. Ishaan holds a B.Des degree in user experience design from MIT institute of design, Pune and is certified with distinction from interaction design foundation for Information visualization and User experience design. He has certifications in Strategic thinking, Persuasive UX and is a recognized IBM-Design thinking Practitioner. He has 5+ years of experience in User-centered design with User research, CX, and Interaction Design where he has conceptualized and delivered complex and exceptional products for Fortune 500's which have a big user base in these industries & functions - Consulting, Corporate Banking, Credit, Risk and obligation, Automotive, F&B and Retail, Travel, Product and Government Infrastructure, Connected Construction, Telecom, Smart City, Extended Reality.
Hyderabad +918983400658 [email protected]
Education
2012 - 2017
MIT Institute of Design, Pune
User Experience Design, Graphic Design
1998 - 2011
Central Board of Secondary Education
Non-Medical Science
Certifications
Information Visualization - Distinction
Issuing authority - The Interaction Design Foundation - 2017
See Credential
User Experience Design - Distinction
Issuing authority - The Interaction Design Foundation - 2017
See Credential
Soft Skills
Business Strategy Design Management Team Leadership Storytelling Public Speaking Leadership Persuasion Inspiring
Core UX Skills
Interaction Design User-centered Design CX Strategy Design Thinking User Research Information Design Rapid Prototyping
Design Tools
Illustrator Photoshop Sketch Figma Invision
Work Experience
Senior UX Consultant • Temenos
August 2020 - Present
Currently, Consulting on 2 full-time roles in Temenos.
1. Product UX
- Worked on 2 full feature releases and enhancements for Quantum Visualizer - Front end design tool with my team of 6 designers. Collaborating as a conduit between business, product managers, and developers with DT workshops, Rapid prototyping.
- Scaling the new Temenos design system for key client-facing products and contributing to the design system.
2. Business solutions group (BSG)
- Driving the SaaS platform of Temenos Banking cloud with my team of 7 UX designers. My role is conceptualization, user research, storytelling, and prototyping for SaaS retail, corporate and wealth banking solutions. I have delivered 20 niche product demos and production software in the last 6 months demonstrated at TKO and TCF events and have 35 new products for next year's event in the pipeline.
- I have built a niche, and I am an SME for conversational\voice banking in Temenos where I have prototyped concepts using conversation design principles — AI-first design
- I have been just recognized for Temenos GEM (going the extra mile) award for 2020 Q4 2021 Q3 for my contributions.
Senior CX & Interaction Design Consultant • Accenture
May 2017 - Present
Some highlights of my role in Accenture Digital:
1. Collaborating and experiencing building products with multi-cultural teams across geographies. Worked with people with diverse roles like business analysts, data science team, product experts, XR team, design leads, managing directors, Client account leads, and development teams. I have led UX design teams and mentored designers.
2. Being a Design consultant and delivered enterprise products for our clients with bleeding-edge tech like:
- XR based HUD display for diagnostic technicians that interact with telematic cars for a global luxury automotive.
- Defined a Data Insights platform for Risks and compliance for a major Australian bank.
- Digital Connected Trade for corporate banking that makes seamless transactions that flow between 2 corporate and their respective banks.
- Defined an end-to-end Digital hyper-personalized and assisted airport travel experience for one of the largest airports in India, Single FaceID security where your face is your boarding pass throughout the airport.
- Driving experience for Geo viz data platform powering a fastest growing smart city in the Middle East.
- Jump started and consulted clients on smart home and office initiatives for the largest telecom in the Middle East.
- Defined design system and strategy for a connected construction platform using IOT's for a gulf petrochemical company.
- Defined a multi-persona connected workflow for estimations, RFP's for a global telecom infrastructure brand.
- Refreshed a Point of sale device experience to expand usability and interactions for a global F&B chain.
3. Growing business here in India and overseas by conducting client visits, design thinking co-creation workshops, storytelling in case studies, and Pitches.
4. Having been awarded an Accenture ACE award twice for exceptional delivery for our clients. Recently, I have also been awarded an epic innovator and social innovator for my product design concepts.
User Experience Design Consultant • CRIF High Mark
August 2016 - April 2017
CRIF is the 3rd Largest Company of Italy, It has Credit Bureaus and Products that are used all over the world. In India, it's an RBI authorized operating bureau that takes out credit reports for users and businesses who require loan and credit approvals from banking institutions. I am consulting CRIF India in UX Strategy & Design for their commercial & personal Products that includes their portals, mailers, digital marketing and all related end to end consumer experiences.
I am also involved in Brand Experience & Strategic Design for CRIF India & working under the Marketing Team
Brand strategy & interface design Intern • Turian Labs
July 2015 - August 2015
Gained exceptional insights of the industry and experienced a great cross-disciplinary learning experience.
As the youngest and enthusiastic member of team ONIO, In the span of 2 months i re-branded Turian Labs, Innovation Consulting brand of Onio Design Pvt. Ltd., that uses ‘Design Thinking’ to drive innovation at the intersection of people, business, technology & governance.
I executed things right from rethinking strategy and designing a new visual language and logo-mark for the brand to endless collaterals for office to User Interface and experience design for web and digital experiences. Crafting a brand manual of design guidelines, illustration and info-graphic styles and proposal and research presentations.
Graphic and Interface Design Intern • Onio Design pvt. ltd
June 2015 - July 2015
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
User experience design Intern • YUJ Designs | Partners in Design
April 2015 - May 2015
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Awards & Honors
Temenos GEM (Going the Extra Mile) Award FY20 Q4 • Temenos
Awarded for my design innovations and delivery of banking prototypes enabling Temenos TKO Event
Social Innovator FY19 • Accenture
Those who earn the social innovation award are committed to using technology and design innovation to solve pressing societal
Challenges and are ensuring that Accenture solutions are designed responsibly. This has been awarded for the Social innovation contest where I worked with FED, XR teams, and our MD Marin Grace to deliver an augmented reality training platform for Autism patients and their Caretakers scalable to any age group.
IoT partner of the year • Microsoft
Awarded in a team for Connected Construction platform
ACE Award Individual FY19 • Accenture
Awarded for exceptional delivery for client and customer category
ACE Award Individual FY18 • Accenture
Awarded for exceptional delivery for client and customer category
Epic Innovator - Technology FY19 • Accenture
Raising the bar on innovation by harnessing disruption to drive new value for our clients and making a difference in the community. It has been awarded for my Assisted and Integrated Travel Concept.
Expert Practitioner UX • Accenture
I have been awarded expert practitioner competency for my primary skill - User Experience Design, where I am a subject matter expert which business development can reach out to me for RFP's and
strategic design estimations.
Publications
Design Strategies & Approach for Innovation Projects
Dec, 2020, Temenos Product R&D Centre
The approach towards Fast thinking innovation projects that we as designers sometimes have to deliver where we have to wear multiple hats of product strategy, planning, marketing, design, and development to convey our concept. These projects are mostly time-bound and have to be delivered in a time span ranging from 2-10 days. The strategies discussed in this will help us make an impact and most importantly have fun while doing it.
ART for Autism — Tech for a social good white paper
Oct 5, 2019, Grace Hopper Conference
We presented our paper "ART for Autism" Challenge for parents of autistic children in predicting the behavior of the kid when exposed to a new environment. PAT-Platform for Autism training addresses the challenge while making use of emerging technologies like Augmented Reality, RPA using AI Decision tree model incorporating the proven science of ABA & ABC technique of training an autistic kid.
XR — Realware usability guidelines for enterprise UX
Jan 8, 2019, Accenture Design Studio
These guidelines define the design system suitable for designing for realware, designing for a view under lense on the HMD as opposed to a screen. It details the necessary typography, color contrast, VUI interaction models, and navigation required to optimize the experience for the first industry-approved HMD.
Connected Home — Understanding of design usability & behavioral guidelines
Sep 10, 2018, Accenture Design Studio
How can we as practitioners shape IoT to be a net positive for society? Connected home — Understanding how it can be designed, how we can engage with it and control it, how we can live with it and still have agency over our data—will be essential to address. Connected homes will impact the lives of millions of people around the globe.
AI-First Design Approach
Jul 17, 2019, Accenture Design Studio
How to design for an AI-First Approach as a framework that gives human users control and interaction for meaningful decision-based actions.These are interaction guidelines that enable minimal contextual interfaces that help users interact with machines. These next-generation product examples are co-authored for machines and users.
Ishaan Dave
CX and interaction design SME with demonstrated experience in design-led strategy, digital transformation, corporate innovation, and service design. Ishaan is focused and empathic for its clients and their users that drives him in tackling problems and providing value-driven solutions. He plays various key roles in Business Development, User research, Facilitating and collaborating with co-creation design thinking workshops, Rapid prototyping, Scaling design systems, Mentoring Designers, Defining key future innovation research papers, value assets, and case studies. Ishaan holds a B.Des degree in user experience design from MIT institute of design, Pune and is certified with distinction from interaction design foundation for Information visualization and User experience design. He has certifications in Strategic thinking, Persuasive UX and is a recognized IBM-Design thinking Practitioner. He has 5+ years of experience in User-centered design with User research, CX, and Interaction Design where he has conceptualized and delivered complex and exceptional products for Fortune 500's which have a big user base in these industries & functions - Consulting, Corporate Banking, Credit, Risk and obligation, Automotive, F&B and Retail, Travel, Product and Government Infrastructure, Connected Construction, Telecom, Smart City, Extended Reality.
Hyderabad +918983400658 [email protected]
Education
2012 - 2017
MIT Institute of Design, Pune
User Experience Design, Graphic Design
1998 - 2011
Central Board of Secondary Education
Non-Medical Science
Certifications
Information Visualization - Distinction
Issuing authority - The Interaction Design Foundation - 2017
See Credential
User Experience Design - Distinction
Issuing authority - The Interaction Design Foundation - 2017
See Credential
Soft Skills
Business Strategy Design Management Team Leadership Storytelling Public Speaking Leadership Persuasion Inspiring
Core UX Skills
Interaction Design User-centered Design CX Strategy Design Thinking User Research Information Design Rapid Prototyping
Design Tools
Illustrator Photoshop Sketch Figma Invision
Work Experience
Senior UX Consultant • Temenos
August 2020 - Present
Currently, Consulting on 2 full-time roles in Temenos.
1. Product UX
- Worked on 2 full feature releases and enhancements for Quantum Visualizer - Front end design tool with my team of 6 designers. Collaborating as a conduit between business, product managers, and developers with DT workshops, Rapid prototyping.
- Scaling the new Temenos design system for key client-facing products and contributing to the design system.
2. Business solutions group (BSG)
- Driving the SaaS platform of Temenos Banking cloud with my team of 7 UX designers. My role is conceptualization, user research, storytelling, and prototyping for SaaS retail, corporate and wealth banking solutions. I have delivered 20 niche product demos and production software in the last 6 months demonstrated at TKO and TCF events and have 35 new products for next year's event in the pipeline.
- I have built a niche, and I am an SME for conversational\voice banking in Temenos where I have prototyped concepts using conversation design principles — AI-first design
- I have been just recognized for Temenos GEM (going the extra mile) award for 2020 Q4 2021 Q3 for my contributions.
Senior CX & Interaction Design Consultant • Accenture
May 2017 - Present
Some highlights of my role in Accenture Digital:
1. Collaborating and experiencing building products with multi-cultural teams across geographies. Worked with people with diverse roles like business analysts, data science team, product experts, XR team, design leads, managing directors, Client account leads, and development teams. I have led UX design teams and mentored designers.
2. Being a Design consultant and delivered enterprise products for our clients with bleeding-edge tech like:
- XR based HUD display for diagnostic technicians that interact with telematic cars for a global luxury automotive.
- Defined a Data Insights platform for Risks and compliance for a major Australian bank.
- Digital Connected Trade for corporate banking that makes seamless transactions that flow between 2 corporate and their respective banks.
- Defined an end-to-end Digital hyper-personalized and assisted airport travel experience for one of the largest airports in India, Single FaceID security where your face is your boarding pass throughout the airport.
- Driving experience for Geo viz data platform powering a fastest growing smart city in the Middle East.
- Jump started and consulted clients on smart home and office initiatives for the largest telecom in the Middle East.
- Defined design system and strategy for a connected construction platform using IOT's for a gulf petrochemical company.
- Defined a multi-persona connected workflow for estimations, RFP's for a global telecom infrastructure brand.
- Refreshed a Point of sale device experience to expand usability and interactions for a global F&B chain.
3. Growing business here in India and overseas by conducting client visits, design thinking co-creation workshops, storytelling in case studies, and Pitches.
4. Having been awarded an Accenture ACE award twice for exceptional delivery for our clients. Recently, I have also been awarded an epic innovator and social innovator for my product design concepts.
User Experience Design Consultant • CRIF High Mark
August 2016 - April 2017
CRIF is the 3rd Largest Company of Italy, It has Credit Bureaus and Products that are used all over the world. In India, it's an RBI authorized operating bureau that takes out credit reports for users and businesses who require loan and credit approvals from banking institutions. I am consulting CRIF India in UX Strategy & Design for their commercial & personal Products that includes their portals, mailers, digital marketing and all related end to end consumer experiences.
I am also involved in Brand Experience & Strategic Design for CRIF India & working under the Marketing Team
Brand strategy & interface design Intern • Turian Labs
July 2015 - August 2015
Gained exceptional insights of the industry and experienced a great cross-disciplinary learning experience.
As the youngest and enthusiastic member of team ONIO, In the span of 2 months i re-branded Turian Labs, Innovation Consulting brand of Onio Design Pvt. Ltd., that uses ‘Design Thinking’ to drive innovation at the intersection of people, business, technology & governance.
I executed things right from rethinking strategy and designing a new visual language and logo-mark for the brand to endless collaterals for office to User Interface and experience design for web and digital experiences. Crafting a brand manual of design guidelines, illustration and info-graphic styles and proposal and research presentations.
Graphic and Interface Design Intern • Onio Design pvt. ltd
June 2015 - July 2015
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
User experience design Intern • YUJ Designs | Partners in Design
April 2015 - May 2015
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Awards & Honors
Temenos GEM (Going the Extra Mile) Award FY20 Q4 • Temenos
Awarded for my design innovations and delivery of banking prototypes enabling Temenos TKO Event
Social Innovator FY19 • Accenture
Those who earn the social innovation award are committed to using technology and design innovation to solve pressing societal
Challenges and are ensuring that Accenture solutions are designed responsibly. This has been awarded for the Social innovation contest where I worked with FED, XR teams, and our MD Marin Grace to deliver an augmented reality training platform for Autism patients and their Caretakers scalable to any age group.
IoT partner of the year • Microsoft
Awarded in a team for Connected Construction platform
ACE Award Individual FY19 • Accenture
Awarded for exceptional delivery for client and customer category
ACE Award Individual FY18 • Accenture
Awarded for exceptional delivery for client and customer category
Epic Innovator - Technology FY19 • Accenture
Raising the bar on innovation by harnessing disruption to drive new value for our clients and making a difference in the community. It has been awarded for my Assisted and Integrated Travel Concept.
Expert Practitioner UX • Accenture
I have been awarded expert practitioner competency for my primary skill - User Experience Design, where I am a subject matter expert which business development can reach out to me for RFP's and
strategic design estimations.
Publications
Design Strategies & Approach for Innovation Projects
Dec, 2020, Temenos Product R&D Centre
The approach towards Fast thinking innovation projects that we as designers sometimes have to deliver where we have to wear multiple hats of product strategy, planning, marketing, design, and development to convey our concept. These projects are mostly time-bound and have to be delivered in a time span ranging from 2-10 days. The strategies discussed in this will help us make an impact and most importantly have fun while doing it.
ART for Autism — Tech for a social good white paper
Oct 5, 2019, Grace Hopper Conference
We presented our paper "ART for Autism" Challenge for parents of autistic children in predicting the behavior of the kid when exposed to a new environment. PAT-Platform for Autism training addresses the challenge while making use of emerging technologies like Augmented Reality, RPA using AI Decision tree model incorporating the proven science of ABA & ABC technique of training an autistic kid.
XR — Realware usability guidelines for enterprise UX
Jan 8, 2019, Accenture Design Studio
These guidelines define the design system suitable for designing for realware, designing for a view under lense on the HMD as opposed to a screen. It details the necessary typography, color contrast, VUI interaction models, and navigation required to optimize the experience for the first industry-approved HMD.
Connected Home — Understanding of design usability & behavioral guidelines
Sep 10, 2018, Accenture Design Studio
How can we as practitioners shape IoT to be a net positive for society? Connected home — Understanding how it can be designed, how we can engage with it and control it, how we can live with it and still have agency over our data—will be essential to address. Connected homes will impact the lives of millions of people around the globe.
AI-First Design Approach
Jul 17, 2019, Accenture Design Studio
How to design for an AI-First Approach as a framework that gives human users control and interaction for meaningful decision-based actions.These are interaction guidelines that enable minimal contextual interfaces that help users interact with machines. These next-generation product examples are co-authored for machines and users.