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Jesse E. Owens II
New York, NY | [email protected] | 757.270.1015
I'm a product management leader with over 14 years of experience spanning multiple industries including Fintech, Education, Consumer Technology and Investment Banking . In addition to my vast leadership experience, I've earned a digital payments patent along with being an award-winning product coach by being selected as the "Top 25 Product People of the Year” in 2018 & 2019 at Product School.
As the Chief Product Officer at SoloFunds (Tech Stars '18), I led the vision and strategy of building a community marketplace that enables financial autonomy for all members through equitable and affordable approaches to consumer lending. As Director of Product at MasterCard, I led product teams with a mission to deliver the best in class platform services and consumer checkout experiences for the Click to Pay e-commerce product via robust system design through microservices architecture, quantitative product analytics, qualitative consumer insights, and scalable A/B experimentation.
Prior to MasterCard, I was the first Product Manager hire at Imagine Easy Solutions (acquired by Chegg), an education technology company that has grown into the largest online bibliography site on the web with over 80 million active users through its flagship product EasyBib. During my tenure at Imagine Easy Solutions, I led the growth of the freemium and subscription business verticals while delivering well-packaged API services to enable a seamless integration with Google Docs to bolster the value proposition for all students.
Before joining Imagine Easy Solutions, I started my career at J.P. Morgan in various software engineering roles in the Asset Management and Investment Banking space focused on the development of global messaging products to communicate securitized trade executions, confirmations, and counterparty settlements for the firm.
I'm also a proud alumnus of Norfolk State University, where I majored in Computer Science while conducting auxiliary research in Iris Recognition, Cryptography, and Cloud Computing.
Skills & Competencies
Digital Payments, E-Commerce, Marketplaces, B2C & B2B Strategy, Market and Consumer Research, API Developer Experience (DX) Design and Implementation, Product Discovery and Delivery, Consumer UX Design Patterns, Developer & Consumer Usability Testing, Product Metrics & Analytics, Microservices Architecture, A/B Experimentation
Experience
Chief Product Officer, Solo Funds (Tech Stars '18)
Jan 2021- Aug 2021, New York, NY
SoLo Funds is a community marketplace that allows members to easily access and supply short-term funds for immediate needs. Many Americans are often forced into taking exploitative loans in order to make ends meet. Our marketplace affords the ability for members mutually beneficial outcomes where members can both improve their financial health. Chief Product Officer, Solo Funds (Tech Stars '18)
Jan 2021- Aug 2021, New York, NY
- Organized the Product organization around ownership pillars to drive member delight, platform reliability and business KPIs through a multi-thread value stream approach of Acquisition, Underwriting, Servicing, and Payments
- Crafted a dual-sided marketplace product strategy centered around member Trust, Convenience, and Discovery to drive company revenue, transaction, and adoption KPIs
- Instituted a dual Agile Product Discovery & Development model to enable cross-functional alignment across the company which led to the delivery of value added member initiatives and increased growth in company KPIs
- Mentored a team of Product Managers on stakeholder management, prioritization, discovery, and product insights through quantitative & qualitative signals
Director, Click to Pay, Consumer Insights and Experience Delivery
Jan 2020 - Dec 2020, New York, NY
Click to Pay is a digital payment solution built on EMVCo standards that offers consumers a simple, fast, and easy checkout experience across merchants. Director, Click to Pay, Consumer Insights and Experience Delivery
Jan 2020 - Dec 2020, New York, NY
- Responsible for leading a team of product managers to design, build, and implement consumer checkout, profile management, and payment card provisioning experiences in adherence to the Click to Pay global product roadmap.
- Led the strategy and delivery of a global A/B Experimentation infrastructure platform thats affords Product teams the ability to test discovery and optimization concepts across checkout and profile management Click to Pay experiences
- Led an analytics program to collect, cleanse, analyze and synthesize checkout conversion, transaction, and experimentation data into insights for Product, Engineering, Design, and Executive stakeholders on opportunities/unmet needs of the customer that helped inform prioritization of product roadmap initiatives
Director, Secure Remote Commerce (SRC), Checkout & Profile Management Services
Jan 2017 - Dec 2019, New York, NY
Secure Remote Commerce (SRC) is an EMVCo specification that enables an online checkout option similar to a point of sale terminal transaction that promotes simplicity, familiarity, interoperability convenience and trust across all participates (merchants, issuers, consumers, payment networks) in a digital checkout experience. Director, Secure Remote Commerce (SRC), Checkout & Profile Management Services
Jan 2017 - Dec 2019, New York, NY
- Led the strategy and implementation of a global product initiative to re-platform the payment interfaces of Merchant & Banking clients from a monolithic app to a decoupled micro-service architecture resulting in faster product go-to-market, improved API responsiveness and throughput, and reduced partner payment integrations
- Led the implementation of the Click to Pay consumer checkout experience leveraging industry EMVCo API standards to achieve streamlined transaction processing across the payment networks
- Organized and led microservices training sessions for the Platform Product Management organization across New York and London offices to strategic design & delivery patterns for cloud infrastructure development of new products & services
- Led and mentored a team of Product Managers on stakeholder management, B2B2C product strategy, API-driven product management, and career development
Senior Product Manager, MasterPass, Merchant & Consumer Wallet Services
May 2014 - January 2017, New York, NY
MasterPass is a digital payment platform that allows consumers to use any payment card or enabled device to transact via in-store, online or mobile app with enhanced card tokenization features leveraging the EMV chip specifications. With the aforementioned platform capabilities, the product was able to successfully launch in 37 markets internationally and 340,000 merchants accepting payments in over 97 countries.Senior Product Manager, MasterPass, Merchant & Consumer Wallet Services
May 2014 - January 2017, New York, NY
- Developed a data analytics API patent (US20190259023A1) on measuring consumer payment activity across a network of white label and 3rd party hosted open-loop digital wallets
- Led the delivery of Consumer and API services to become the first payment network to deliver an omnichannel, digital payment service with card tokenization technology for an enhanced commerce experience for issuers, merchants and cardholders.
- Managed the optimization of the MasterPass merchant onboarding API services which lead to improved service response times and growth rate of merchants on-boarded for payment acceptance year over year.
Lead Product Management Instructor & Curriculum Designer, Product School
July 2016 - December 2020, New York, NY
Lead Product Management Instructor & Curriculum Designer, Product School
July 2016 - December 2020, New York, NY
- Delivered a Product Management 8 week curriculum in partnership with Product School for over 80 students
- Delivered Corporate training workshops aimed at Digital Transformation & Product Management
- Co-authored the Product Management curriculum across Product School's certificate programs
- Received outstanding LinkedIn endorsements from former students on subject matter expertise around how to understand users to drive adoption of your product, influence stakeholders to meet product goals and the Life of a PM at a startup vs. enterprise
Lead Product Management Instructor, 2020 Shift
August 2016 - September 2016, New York, NY
Lead Product Management Instructor, 2020 Shift
August 2016 - September 2016, New York, NY
- Developed a customized Product Management 7 week curriculum in partnership with UBER
- Facilitated product strategy case studies around UBER Eats, Rush & API
- Led in-class activity sessions gearing around UX & API prototyping, roadmap prioritization and customer interviews
- Provided direct feedback to cohort's final presentation geared around product launch, UX design and strategy
- Received LinkedIn recommendations from former students on product leadership, mentorship and delivery of course curriculum
Co-Founder, Chief Technology Officer, Squire (Y-Combinator '16)
Mar 2014 - May 2015, New York, NY
- Led ideation, design, and prototype of the SaaS MVP in which barbershop clients can locate, book service(s), and pay for their appointments through the app
- Designed and implemented the platform technology stack to support core operations of location, booking and payment services
Product Manager
January 2013 - May 2014, New York, NY
- Led the delivery of the redesigned EasyBib flagship product to be become fully responsive across mobile & web channels, streamlined friction points in the consumer journey and adhered to usability best practices while serving over 80 million users globally
- Led the delivery of the EasyBib integration with Google Docs by exposing a suite of citation API services to seamlessly leverage the core functionality of the product
- Developed clear product requirements for new initiatives as well as existing product enhancements, including business justification, revenue potential, and operational impact in order to construct the roadmap of Imagine Easy Solutions
- Built a product development team of designers and engineers while fostering a culture of autonomy, purpose, and mastery of skill sets
- Evangelized a product management culture within the organization, including the establishment of frameworks around UX research, feature prioritization, roadmaps and launching features
- Engaged stakeholders across functional teams including sales, customer support, and product marketing to provide inputs on training, marketing collateral, and product launch
Associate, Technical Business Analyst, Corporate Investment Bank
June 2011 - Jan 2013, New York, NY
- Key contributor to interface analysis of functional and non-functional specifications for data feeds to partner Securities Lending systems that led to $1.2 million annual support/maintenance reduction costs and redesigned the product to leverage the Java J2EE framework from a Cobol-based solution
- Collaborated with application developers, traders, and operations to capture technical design specifications
- Tracked and resolved functional defects in a quality control system raised by end users and testers
Associate, Application Developer, Asset Management
January 2007 - June 2011, Jersey City, NJ
- Designed, developed and implemented a Platform as a Service (PaaS) solution that facilitates SWIFT/Fax messaging to 3rd Party recipients of confirmed trade allocations and settlements of fixed income, cash, and derivative asset classes via Java Message Service
- Interfaced with operations and technology leads to document and implement use cases for unit, integration, and regression testing of Middle Office applications
- Documented API technical specifications on the integration of equity and fixed income trading systems with a Global Middle Office trade confirmation system for more strategic trade message flow for the US and EMEA book of business
Education
General Assembly New York, NY
Certificate in Product Management 10 week business course in 2013
Norfolk State University Norfolk, VA
B.Sc. Computer Science with an emphasis in Information Systems in 2006
Cum Laude Graduate | Louis Stokes Alliance for Minority Participation Research Fellow | NSU Computer Science Scholar
Jesse E. Owens II
New York, NY | [email protected] | 757.270.1015
I'm a product management leader with over 14 years of experience spanning multiple industries including Fintech, Education, Consumer Technology and Investment Banking . In addition to my vast leadership experience, I've earned a digital payments patent along with being an award-winning product coach by being selected as the "Top 25 Product People of the Year” in 2018 & 2019 at Product School.
As the Chief Product Officer at SoloFunds (Tech Stars '18), I led the vision and strategy of building a community marketplace that enables financial autonomy for all members through equitable and affordable approaches to consumer lending. As Director of Product at MasterCard, I led product teams with a mission to deliver the best in class platform services and consumer checkout experiences for the Click to Pay e-commerce product via robust system design through microservices architecture, quantitative product analytics, qualitative consumer insights, and scalable A/B experimentation.
Prior to MasterCard, I was the first Product Manager hire at Imagine Easy Solutions (acquired by Chegg), an education technology company that has grown into the largest online bibliography site on the web with over 80 million active users through its flagship product EasyBib. During my tenure at Imagine Easy Solutions, I led the growth of the freemium and subscription business verticals while delivering well-packaged API services to enable a seamless integration with Google Docs to bolster the value proposition for all students.
Before joining Imagine Easy Solutions, I started my career at J.P. Morgan in various software engineering roles in the Asset Management and Investment Banking space focused on the development of global messaging products to communicate securitized trade executions, confirmations, and counterparty settlements for the firm.
I'm also a proud alumnus of Norfolk State University, where I majored in Computer Science while conducting auxiliary research in Iris Recognition, Cryptography, and Cloud Computing.
Skills & Competencies
Digital Payments, E-Commerce, Marketplaces, B2C & B2B Strategy, Market and Consumer Research, API Developer Experience (DX) Design and Implementation, Product Discovery and Delivery, Consumer UX Design Patterns, Developer & Consumer Usability Testing, Product Metrics & Analytics, Microservices Architecture, A/B Experimentation
Experience
Chief Product Officer, Solo Funds (Tech Stars '18)
Jan 2021- Aug 2021, New York, NY
SoLo Funds is a community marketplace that allows members to easily access and supply short-term funds for immediate needs. Many Americans are often forced into taking exploitative loans in order to make ends meet. Our marketplace affords the ability for members mutually beneficial outcomes where members can both improve their financial health. Chief Product Officer, Solo Funds (Tech Stars '18)
Jan 2021- Aug 2021, New York, NY
- Organized the Product organization around ownership pillars to drive member delight, platform reliability and business KPIs through a multi-thread value stream approach of Acquisition, Underwriting, Servicing, and Payments
- Crafted a dual-sided marketplace product strategy centered around member Trust, Convenience, and Discovery to drive company revenue, transaction, and adoption KPIs
- Instituted a dual Agile Product Discovery & Development model to enable cross-functional alignment across the company which led to the delivery of value added member initiatives and increased growth in company KPIs
- Mentored a team of Product Managers on stakeholder management, prioritization, discovery, and product insights through quantitative & qualitative signals
Director, Click to Pay, Consumer Insights and Experience Delivery
Jan 2020 - Dec 2020, New York, NY
Click to Pay is a digital payment solution built on EMVCo standards that offers consumers a simple, fast, and easy checkout experience across merchants. Director, Click to Pay, Consumer Insights and Experience Delivery
Jan 2020 - Dec 2020, New York, NY
- Responsible for leading a team of product managers to design, build, and implement consumer checkout, profile management, and payment card provisioning experiences in adherence to the Click to Pay global product roadmap.
- Led the strategy and delivery of a global A/B Experimentation infrastructure platform thats affords Product teams the ability to test discovery and optimization concepts across checkout and profile management Click to Pay experiences
- Led an analytics program to collect, cleanse, analyze and synthesize checkout conversion, transaction, and experimentation data into insights for Product, Engineering, Design, and Executive stakeholders on opportunities/unmet needs of the customer that helped inform prioritization of product roadmap initiatives
Director, Secure Remote Commerce (SRC), Checkout & Profile Management Services
Jan 2017 - Dec 2019, New York, NY
Secure Remote Commerce (SRC) is an EMVCo specification that enables an online checkout option similar to a point of sale terminal transaction that promotes simplicity, familiarity, interoperability convenience and trust across all participates (merchants, issuers, consumers, payment networks) in a digital checkout experience. Director, Secure Remote Commerce (SRC), Checkout & Profile Management Services
Jan 2017 - Dec 2019, New York, NY
- Led the strategy and implementation of a global product initiative to re-platform the payment interfaces of Merchant & Banking clients from a monolithic app to a decoupled micro-service architecture resulting in faster product go-to-market, improved API responsiveness and throughput, and reduced partner payment integrations
- Led the implementation of the Click to Pay consumer checkout experience leveraging industry EMVCo API standards to achieve streamlined transaction processing across the payment networks
- Organized and led microservices training sessions for the Platform Product Management organization across New York and London offices to strategic design & delivery patterns for cloud infrastructure development of new products & services
- Led and mentored a team of Product Managers on stakeholder management, B2B2C product strategy, API-driven product management, and career development
Senior Product Manager, MasterPass, Merchant & Consumer Wallet Services
May 2014 - January 2017, New York, NY
MasterPass is a digital payment platform that allows consumers to use any payment card or enabled device to transact via in-store, online or mobile app with enhanced card tokenization features leveraging the EMV chip specifications. With the aforementioned platform capabilities, the product was able to successfully launch in 37 markets internationally and 340,000 merchants accepting payments in over 97 countries.Senior Product Manager, MasterPass, Merchant & Consumer Wallet Services
May 2014 - January 2017, New York, NY
- Developed a data analytics API patent (US20190259023A1) on measuring consumer payment activity across a network of white label and 3rd party hosted open-loop digital wallets
- Led the delivery of Consumer and API services to become the first payment network to deliver an omnichannel, digital payment service with card tokenization technology for an enhanced commerce experience for issuers, merchants and cardholders.
- Managed the optimization of the MasterPass merchant onboarding API services which lead to improved service response times and growth rate of merchants on-boarded for payment acceptance year over year.
Lead Product Management Instructor & Curriculum Designer, Product School
July 2016 - December 2020, New York, NY
Lead Product Management Instructor & Curriculum Designer, Product School
July 2016 - December 2020, New York, NY
- Delivered a Product Management 8 week curriculum in partnership with Product School for over 80 students
- Delivered Corporate training workshops aimed at Digital Transformation & Product Management
- Co-authored the Product Management curriculum across Product School's certificate programs
- Received outstanding LinkedIn endorsements from former students on subject matter expertise around how to understand users to drive adoption of your product, influence stakeholders to meet product goals and the Life of a PM at a startup vs. enterprise
Lead Product Management Instructor, 2020 Shift
August 2016 - September 2016, New York, NY
Lead Product Management Instructor, 2020 Shift
August 2016 - September 2016, New York, NY
- Developed a customized Product Management 7 week curriculum in partnership with UBER
- Facilitated product strategy case studies around UBER Eats, Rush & API
- Led in-class activity sessions gearing around UX & API prototyping, roadmap prioritization and customer interviews
- Provided direct feedback to cohort's final presentation geared around product launch, UX design and strategy
- Received LinkedIn recommendations from former students on product leadership, mentorship and delivery of course curriculum
Co-Founder, Chief Technology Officer, Squire (Y-Combinator '16)
Mar 2014 - May 2015, New York, NY
- Led ideation, design, and prototype of the SaaS MVP in which barbershop clients can locate, book service(s), and pay for their appointments through the app
- Designed and implemented the platform technology stack to support core operations of location, booking and payment services
Product Manager
January 2013 - May 2014, New York, NY
- Led the delivery of the redesigned EasyBib flagship product to be become fully responsive across mobile & web channels, streamlined friction points in the consumer journey and adhered to usability best practices while serving over 80 million users globally
- Led the delivery of the EasyBib integration with Google Docs by exposing a suite of citation API services to seamlessly leverage the core functionality of the product
- Developed clear product requirements for new initiatives as well as existing product enhancements, including business justification, revenue potential, and operational impact in order to construct the roadmap of Imagine Easy Solutions
- Built a product development team of designers and engineers while fostering a culture of autonomy, purpose, and mastery of skill sets
- Evangelized a product management culture within the organization, including the establishment of frameworks around UX research, feature prioritization, roadmaps and launching features
- Engaged stakeholders across functional teams including sales, customer support, and product marketing to provide inputs on training, marketing collateral, and product launch
Associate, Technical Business Analyst, Corporate Investment Bank
June 2011 - Jan 2013, New York, NY
- Key contributor to interface analysis of functional and non-functional specifications for data feeds to partner Securities Lending systems that led to $1.2 million annual support/maintenance reduction costs and redesigned the product to leverage the Java J2EE framework from a Cobol-based solution
- Collaborated with application developers, traders, and operations to capture technical design specifications
- Tracked and resolved functional defects in a quality control system raised by end users and testers
Associate, Application Developer, Asset Management
January 2007 - June 2011, Jersey City, NJ
- Designed, developed and implemented a Platform as a Service (PaaS) solution that facilitates SWIFT/Fax messaging to 3rd Party recipients of confirmed trade allocations and settlements of fixed income, cash, and derivative asset classes via Java Message Service
- Interfaced with operations and technology leads to document and implement use cases for unit, integration, and regression testing of Middle Office applications
- Documented API technical specifications on the integration of equity and fixed income trading systems with a Global Middle Office trade confirmation system for more strategic trade message flow for the US and EMEA book of business
Education
General Assembly New York, NY
Certificate in Product Management 10 week business course in 2013
Norfolk State University Norfolk, VA
B.Sc. Computer Science with an emphasis in Information Systems in 2006
Cum Laude Graduate | Louis Stokes Alliance for Minority Participation Research Fellow | NSU Computer Science Scholar