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4-6 years
6-10 years
10-15 years
More than 15 years
Product Designer @吉樂健康資訊科技股份有限公司(La Vida Tec.)2022 ~ Present
・
Product Manager
Within one month
markets. ．Drive adoption of globally design system and make the consistent looking software. ．Daily e-commerce emails, pop-ups, and marketing ad geared toward a variety of consumers. ．Create LandingPage using Webflow, efficiently integrate CMS for rapid data retrieval, all while minimizing backend overhead. DORCHESTER HOTEL Waitress , Mar 2017 ~ Jan 2019 Working holiday visa in the UK, I worked in the hospitality for two years.I founded bacchuspirit and organized multiple cocktail experience classes ．Teach mixology techniques, Hosting 80+ people cocktail course in Taichung since． I created my mixology website, eleva...
Employed
Full-time / Interested in working remotely
4-6 years
嶺東科技大學
・
商品設計系
Manager @Locker & Loft, Damansara Kim2016 ~ Present
・
Bar/F&B Manager
Within one month
Full-time / Not interested in working remotely
6-10 years
Edward's College, Peshawar
・
Sociology
Bartender @The Bellezza Suites2017 ~ Present
・
Bartender
More than one year
Harun Ar Rasyid Bartender Jakarta, Indonesia Professional Bartender with 12+ years of experience. Knowledge of international cocktails. To obtain a bartending position where I can bring my hospitality skills, efficiency, attention to detail, and cocktail knowledge to the bar area. A position as bartender with Convenient Catering using serving and sales experience to increase the bar's profits at special events. Work Experience Bartender • The Bellezza Suites OctoberPresent - Verify identification and age requirements of customers - Mix traditional and creative cocktails - Process payment from customers - Clean glasses and bar utensils - Make suggestions based on customer tastes
Full-time / Interested in working remotely
10-15 years
SMU
4-6 years
馬偕醫護管理專科學院
・
護理系Store Manager @PT. Jepsoe Masakin Baba Menantea2021 ~ Present
・
More than one year
Full-time / Interested in working remotely
4-6 years
SMK ICB Cinta Wisata
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Senior Customer Success Engineer
Armorblox
・
2020 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Work experience
10-15 years
Management
Skills
Languages
English
・
Native or Bilingual
Korean
・
Beginner
Job search preferences
Positions
Project Lead / Tech Lead / Team Lead / Technical Manager
Job types
Full-time
Locations
Salt Lake City, UT, USA, Seattle, WA, USA, Portland, OR, USA
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
Thomas Edison State University
Major
Information Technology
Joshu
a E Dunbar
Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Linkedin
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
a E Dunbar Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Apple Certified Technical Coordinator -- April 2013
Apple Certified Support Professional -- May 2013
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
- Developing a consistent and accurate system with abuse team involving detection of floods, improved customer expectations, and documentation for increased acumen.
- Created the CSAT and NPS system that lead to more accurate tracking of customer relationships and providing analytics to the company.
- Improved multiple aspects of the customer experience via feedback. Aiming on improving customer on-boarding, handling of abuse, and first response.
CUSTOMER SUPPORT ENGINEER, WITOPIA; RESTON, VA — 2013 - PRESENT
- Coaching and mentoring third shift in communication and troubleshooting techniques leading to average of 10 minute chat times, and lower escalation requests.
- Providing feedback to third shift on chats and email based client interactions leading to higher client retention and satisfaction
- Highest performance in company for client retention rate, sales, and satisfaction on third shift
BUSINESS SPECIALIST, APPLE; MCLEAN, VA — 2011 - 2013
- Top lead generator on a team of six bringing in an average of 1000 warm leads a quarter.
- Spearheaded information technology action plans that integrate post-sale solutions involving big picture understanding of networking, deployment, and security.
- Lead business workshops team of five and created the template for market wide adoption of B2B technical workshops throughout the five store market.
Joshua E Dunbar
Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Linkedin
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
a E Dunbar Customer Support Evangelist
Location: Washington, D.C.
Email: [email protected]
Github
Summary
Accomplished customer support engineer with proven track record of customer satisfaction, quality assurance, and technical workshop development. Strengths are in business acumen, drive for results, self-knowledge, customer-savvy, learning on the fly, and intellectual horsepower.
Core Strengths
Systems: Ubuntu, RedHat, Mac OSX, Windows
Web Based Applications: Trello, Basecamp, SparkCentral, Zopim, JIRA, Confluence
Programming Languages: Python, Ruby
Frameworks: Ruby on Rails
Certifications
Apple Certified Technical Coordinator -- April 2013
Apple Certified Support Professional -- May 2013
Education
Northern Virginia Community College; Annandale, Va — A.S of Biology, 2012
Thomas Edison State College; Trenton, NJ — B.S. of Information Technology, Present
Experience
CUSTOMER SUPPORT ENGINEER, DIGITALOCEAN; NEW YORK CITY — 2014 - PRESENT
- Developing a consistent and accurate system with abuse team involving detection of floods, improved customer expectations, and documentation for increased acumen.
- Created the CSAT and NPS system that lead to more accurate tracking of customer relationships and providing analytics to the company.
- Improved multiple aspects of the customer experience via feedback. Aiming on improving customer on-boarding, handling of abuse, and first response.
CUSTOMER SUPPORT ENGINEER, WITOPIA; RESTON, VA — 2013 - PRESENT
- Coaching and mentoring third shift in communication and troubleshooting techniques leading to average of 10 minute chat times, and lower escalation requests.
- Providing feedback to third shift on chats and email based client interactions leading to higher client retention and satisfaction
- Highest performance in company for client retention rate, sales, and satisfaction on third shift
BUSINESS SPECIALIST, APPLE; MCLEAN, VA — 2011 - 2013
- Top lead generator on a team of six bringing in an average of 1000 warm leads a quarter.
- Spearheaded information technology action plans that integrate post-sale solutions involving big picture understanding of networking, deployment, and security.
- Lead business workshops team of five and created the template for market wide adoption of B2B technical workshops throughout the five store market.