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Senior User Experience Researcher @AJA大予創意設計股份有限公司2021 ~ 2023
・
UX Researcher/Design Researcher
Within one month
questionnaires, 21 prototyping, and the final strategic recommendations. The project was finally presented to the president of the Taiwan area and the director of CX from their HQ. 2. Lead and execute a research project and make strategic recommendations about the new services and the website’s performance for an international training institution. The project includes desktop research, GA analysis, Hotjar, 8 competitive analysis, 5 stakeholder interviews, 6 in-depth interviews, 5 focus group discussions, 1 prototype, and the final strategic recommendations. The project was presented to the board of directors and got a 30
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Savannah College Art and Design
・
Service Design
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA2023 ~ Present
・
Customer experience director, growth director, operation, strategy management Consulting
Within one month
goals, marketing strategy and budgeting process. Strengthen the commercial calendar, devise integrated marketing campaigns based on financial simulations, and utilize different media mixes and in-store commercial activities to maximize brand awareness, traffic/visitation and sales for IKEA's greater Taipei market(5M+ population). Evaluate campaign performance and highlight findings. • CRM and member loyalty: Work on CRM projects to drive member activation, engagement and loyalty based on customer status and behavior data, optimizing marketing effectiveness and ROI. Commercial & Experience Architect and Marketing Lead | Innovation Team | IKEA 11//2023 Commercial launch and go
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學（National Chengchi University）
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Software Engineer, QA / Test Engineer
Fields of Employment
Information Services
Work experience
10-15 years
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Intermediate
Chinese
・
Professional
Job search preferences
Positions
Lead/Staff
Job types
Full-time
Locations
Taipei, 台灣, San Jose, 加利福尼亞美國, 新加坡, 泰國曼谷, 日本東京都東京
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Chengchi University
Major
Management Information Systems
Jackal Kao
Working as an energetic and self-motivated software engineer developing robust code for high-volume businesses and for testing. familiar with automation testing, bringing diverse skill sets and fast learning new technology. Proficient at designing and implementing software applications and automation testing.
Email: [email protected]
Residence: Taipei/Taiwan
Phone number : (+886) 987173934
Summary
11-year software experience in automation testing and tooling with python/pytest/Java/shell script/UI Automator/RobotFramework
7-year experience in testing scenario development includes unit testing, functional testing, integration testing, e2e testing.
5-year experience testing APIs in a Cloud/IoT environment
3-year software experience in Android App development with java experience in software automation testing: API, Android System, BAT, Regression, system integration, unit test, MTBF, stress testing.
Skills
- Python/ Java/ shell script/ Javascript Android/RESTful
- API/Nodejs Pytest/Robot Framework/Selenium/Junit/ UIAutomator
- Jenkins CI/Docker/ DroneCI/K8s
- Database - MongoDB/ DynamoDB/ Realm
Experiences
Netskope., Staff Software Development Engineer in Test, Fed, 2023 ~ PRESENT
Automation/Manual testing for Netskope NSClient and client agent/backend services
- Developed backend API/Integration automation test cases using pytest.
- Design test framework with pytest to improve existing test cases and migrate to auto test cases.
- Responsible for backend services new features test planning/deployment/release and validation on K8s cluster and VMs.
- Troubleshooting, tracking logs and issue in Linux/K8s environment
- Design comprehensive test plan and test cases for projects, and own QE activities for projects.
- Manual testing on client agent(Windows/Mac/Android/iOS/ChromeOS/Linux) Troubleshooting and analyze client/backend issues.
- Regression and sanity testing, both manual and auto.
- Built up Jenkins CI jobs for PDV/Regression/Tools on testing automation within docker container, notify test report in slack channels.
- Developed WebUI e2e automation by Selenium
- Defined performance test common practice, capacity-planning and find performance bottlenecks of system and perform load testing with JMeter/Locust.
- Built up productivity tools for team to accelerate QE/Developer works.
Arlo Technologies, Inc., Staff Software Engineer In Test(SDET)/Team leader, Aug, 2018 ~ Feb, 2023
Automation testing for Arlo Cloud Services
- Managed tasks for QE/SDET team members, Drive team day-to-day scrum meeting and mentoring team members
- Build up and architect test frameworks, ensuring smooth development of test cases for all SDET teammates (in Belarus, India, and Taiwan).
- Hand on developed 20+ micro-services BAT test and Regression test, provided BATs jobs to DevOps team
- Hand on Jenkins CI pipeline integrated with Splunk Dashboard/SonarQube/Slack Notification/RobotFramework
- Build up and leading automation Arlo Camera/Doorbell/Light-Bridge/Payment projects
- Developed various tools, including account creation, device onboarding, and purchase plans tool, to accelerate the work of QE and Developers.
- Developed backend automation testing over 3000+ test cases covered Arlo-Smart home security, ex. Device on-boarding, SaaS features like user subscription, trial plan, payment services, emergency & monitoring services.
- Developed MQTT/SSE pub-sub automation testing cases for Arlo cloud services
- Ability to understand complex user stories and specifications to develop test cases/test plans and convert to auto.
- Collaborated closely with US DEV/QE colleagues to plan test strategy/test plan/test cases and priorities
- Conducted rapid prototyping test cases using tools such as Postman/Jmeter and Mqtt.Fx
Skills: Python (Programming Language) · REST APIs · Robot Framework · Mqtt · Test Automation
NETGEAR, Senior Software Engineer(SDET), May, 2018 ~ Jul, 2018
- Netgear spinned off Arlo to a standalone business
- 1.Design test plan/testing scenarios based on developers spec
- 2.Developed backend API automation testing with Pytest
WD, a Western Digital Company, Staff Engineer(Developer), Aug, 2016 ~ Apr, 2018
- Developed the MyCloud Home app, which synchronizes files from public cloud storage services such as Dropbox, Google Drive, OneDrive, Facebook, and Instagram to our platform.
- Developed MyCloudDevice SDK for on-device apps.
- Built client SDK on top of our REST API and provided documentation and integration samples to supplement it.
Skills: Network-Attached Storage (NAS) · Java · Android App · Android Development
ASUS, Senior Software Engineer (Developer), Sep, 2015 ~ Aug, 2016
- Developed Zenbo product application services.
- Developed IoT smart home Android application using Google Brillo & Weave SDK with Java
- Developed Robot Apps/Framework (such as launcher, Miracast Robot's facial screen) with Java
- Developed httpserver on Android app to bridge Scratch’s blocks.
- Integrated Scratch open source using blocks to control ASUS Robot’s motion, facial expressions and actions
Skills: Android Framework · Java · Android Development
ASUS, Senior Software Engineer(SDET), Sep, 2012 ~ Oct, 2015
- Developed automation testing using java, c#, shell script on Android mobile products
- Developed and maintained automation tool(runner and so on) and script, Android test tool development .
- Developed and maintained Android native API for shell, and Android native app for stress testing.
- Developed and maintained automation script adopting shell script for various test cases for regression testing.
- Developed and maintained SW/FW Automation tools integrated with Ixchariot, PowerMonitor
- Analyzed test reports and clarified Issues for Android products.
Skills: UIAutomator · Android Testing · MTBF · UI Automation · ADB· Java
Microsoft, Intern, Jul, 2009 ~ Jul, 2010
Education
National Chengchi University, Master of Science（MS）, Management Information Systems, 2008 ~ 2012
AWARDS
- Awarded a championship in Taiwan representing Taiwan to participate in IBA baseball competition in Japan in 1995
- Awarded a championship in Taiwan in WCG gaming sports and representing Taiwan to Korea in 2001
Jackal Kao
Working as an energetic and self-motivated software engineer developing robust code for high-volume businesses and for testing. familiar with automation testing, bringing diverse skill sets and fast learning new technology. Proficient at designing and implementing software applications and automation testing.
Email: [email protected]
Residence: Taipei/Taiwan
Phone number : (+886) 987173934
Summary
11-year software experience in automation testing and tooling with python/pytest/Java/shell script/UI Automator/RobotFramework
7-year experience in testing scenario development includes unit testing, functional testing, integration testing, e2e testing.
5-year experience testing APIs in a Cloud/IoT environment
3-year software experience in Android App development with java experience in software automation testing: API, Android System, BAT, Regression, system integration, unit test, MTBF, stress testing.
Skills
- Python/ Java/ shell script/ Javascript Android/RESTful
- API/Nodejs Pytest/Robot Framework/Selenium/Junit/ UIAutomator
- Jenkins CI/Docker/ DroneCI/K8s
- Database - MongoDB/ DynamoDB/ Realm
Experiences
Netskope., Staff Software Development Engineer in Test, Fed, 2023 ~ PRESENT
Automation/Manual testing for Netskope NSClient and client agent/backend services
- Developed backend API/Integration automation test cases using pytest.
- Design test framework with pytest to improve existing test cases and migrate to auto test cases.
- Responsible for backend services new features test planning/deployment/release and validation on K8s cluster and VMs.
- Troubleshooting, tracking logs and issue in Linux/K8s environment
- Design comprehensive test plan and test cases for projects, and own QE activities for projects.
- Manual testing on client agent(Windows/Mac/Android/iOS/ChromeOS/Linux) Troubleshooting and analyze client/backend issues.
- Regression and sanity testing, both manual and auto.
- Built up Jenkins CI jobs for PDV/Regression/Tools on testing automation within docker container, notify test report in slack channels.
- Developed WebUI e2e automation by Selenium
- Defined performance test common practice, capacity-planning and find performance bottlenecks of system and perform load testing with JMeter/Locust.
- Built up productivity tools for team to accelerate QE/Developer works.
Arlo Technologies, Inc., Staff Software Engineer In Test(SDET)/Team leader, Aug, 2018 ~ Feb, 2023
Automation testing for Arlo Cloud Services
- Managed tasks for QE/SDET team members, Drive team day-to-day scrum meeting and mentoring team members
- Build up and architect test frameworks, ensuring smooth development of test cases for all SDET teammates (in Belarus, India, and Taiwan).
- Hand on developed 20+ micro-services BAT test and Regression test, provided BATs jobs to DevOps team
- Hand on Jenkins CI pipeline integrated with Splunk Dashboard/SonarQube/Slack Notification/RobotFramework
- Build up and leading automation Arlo Camera/Doorbell/Light-Bridge/Payment projects
- Developed various tools, including account creation, device onboarding, and purchase plans tool, to accelerate the work of QE and Developers.
- Developed backend automation testing over 3000+ test cases covered Arlo-Smart home security, ex. Device on-boarding, SaaS features like user subscription, trial plan, payment services, emergency & monitoring services.
- Developed MQTT/SSE pub-sub automation testing cases for Arlo cloud services
- Ability to understand complex user stories and specifications to develop test cases/test plans and convert to auto.
- Collaborated closely with US DEV/QE colleagues to plan test strategy/test plan/test cases and priorities
- Conducted rapid prototyping test cases using tools such as Postman/Jmeter and Mqtt.Fx
Skills: Python (Programming Language) · REST APIs · Robot Framework · Mqtt · Test Automation
NETGEAR, Senior Software Engineer(SDET), May, 2018 ~ Jul, 2018
- Netgear spinned off Arlo to a standalone business
- 1.Design test plan/testing scenarios based on developers spec
- 2.Developed backend API automation testing with Pytest
WD, a Western Digital Company, Staff Engineer(Developer), Aug, 2016 ~ Apr, 2018
- Developed the MyCloud Home app, which synchronizes files from public cloud storage services such as Dropbox, Google Drive, OneDrive, Facebook, and Instagram to our platform.
- Developed MyCloudDevice SDK for on-device apps.
- Built client SDK on top of our REST API and provided documentation and integration samples to supplement it.
Skills: Network-Attached Storage (NAS) · Java · Android App · Android Development
ASUS, Senior Software Engineer (Developer), Sep, 2015 ~ Aug, 2016
- Developed Zenbo product application services.
- Developed IoT smart home Android application using Google Brillo & Weave SDK with Java
- Developed Robot Apps/Framework (such as launcher, Miracast Robot's facial screen) with Java
- Developed httpserver on Android app to bridge Scratch’s blocks.
- Integrated Scratch open source using blocks to control ASUS Robot’s motion, facial expressions and actions
Skills: Android Framework · Java · Android Development
ASUS, Senior Software Engineer(SDET), Sep, 2012 ~ Oct, 2015
- Developed automation testing using java, c#, shell script on Android mobile products
- Developed and maintained automation tool(runner and so on) and script, Android test tool development .
- Developed and maintained Android native API for shell, and Android native app for stress testing.
- Developed and maintained automation script adopting shell script for various test cases for regression testing.
- Developed and maintained SW/FW Automation tools integrated with Ixchariot, PowerMonitor
- Analyzed test reports and clarified Issues for Android products.
Skills: UIAutomator · Android Testing · MTBF · UI Automation · ADB· Java
Microsoft, Intern, Jul, 2009 ~ Jul, 2010
Education
National Chengchi University, Master of Science（MS）, Management Information Systems, 2008 ~ 2012
AWARDS
- Awarded a championship in Taiwan representing Taiwan to participate in IBA baseball competition in Japan in 1995
- Awarded a championship in Taiwan in WCG gaming sports and representing Taiwan to Korea in 2001