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4-6 years
6-10 years
10-15 years
More than 15 years
Taipei City, Taiwan
軟體開發資深工程師 @緯創軟體股份有限公司2022 ~ Present
・
Software engineer
Within one year
the end result in mind. Blog： https://marketingliveincode.com Taipei City, Taiwan Skill Tech Stack Python Java Html CSS JavaScript TypeScript MongoDB PostgreSQL OracleSQL MySQL Flask Django Angular Vue Codeigniter Laravel Airflow Kafka Nifi Grafana Docker Design Tools VS Code Spyder Intellig Idea GCP Heroku Figma Work Experience Senior Software Engineer Wistron Information Technology and Services Corporation(4953.TWO) • 2022/8 - Present I worked independently and founded my own system in the company. I collaborated with other teams and proposed an improvement plan while researching for their system. Team work cooperation of
Employed
Full-time / Interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
資訊管理所
More than one year
amgad Experienced Technical Architect with a demonstrated history of working in the construction industry. Skilled in Auto Cad, Ecological Design and green architecture, sustainability , Computer-Aided Design (CAD), IBM modeling , and Shop Drawings. Strong professional with a Bachelor of Architecture (B.Arch.) focused in Architecture and Related Services from Minia University. Phone:Technical Office Architect Taipei, TW [email protected] Skills Architectural Skills and Tools AutoCAD Photoshop 3D Max Skatchup Lumion Leed Green Design Technical Office Construction Personal Skills 02 Team Player Hard Worker Cooperation With others Commitment and Dedication Detail
6-10 years
Past
Marketing & PR Manager 行銷公關經理 @超朋興業股份有限公司2022 ~ 2023
・
Marketing Manager · Public Relations Manager · Event Manager · Communication Manager · Sales Marketing Manager
Within two months
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
NTUA 國立台灣藝術大學
・
Department of Visual Communication Design 視覺傳達設計學系Business Development Associate @CakeResume2024 ~ Present
・
Business Development
Within one month
Employed
・
Not open to opportunities
Full-time / Not interested in working remotely
4-6 years
Trisakti University
・
Visual Communication DesignDigital Marketing Chief @SOLOMON Technology Corp.2021 ~ Present
・
電子商務主管
Within one month
Employed
Full-time / Interested in working remotely
6-10 years
University of Glasgow
・
Management with enterprise and business growth
Past
Breeze Couture Marketing Specialist 微風代理精品 行銷企劃 @微風集團 Breeze Department Store2022 ~ 2022
・
Marketing/ PR Specialist/ Event planner
Within one month
and execution #marketing product planning and execution #cross industry cooperation AugDec 2020 MICE Event Planner Lion Travel Service Co., Ltd. Event Planning: customize oversea events based on corporate background, activity demands combining with destination culture, including award ceremony, gala dinner and team building. Creative Content: work with design department to develop key idea and visuals. Executive PIC: effectively cooperate with suppliers from various countries and implement events locally. #physical event planning and execution #customer relationship management #cross industry cooperation and execution #presentation skills #budget management and payment handling
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Queen Mary University of London
・
Marketing
Past
Streetscaper: Taiwan Freelance Cultural Researcher @Kantar Consulting 2019 ~ Present
・
資深視覺設計師 / 網頁設計師 / 設計主管
Within one month
and switch on growth. • Culture Research • Trend Observation Visual Designer (Freelance) • XChange DecemberDecember 2021 XChange is the largest community of internet professionals in Taiwan, dedicated to enhancing the global impact of Taiwan's internet workforce. Guided by the core values of 4C+1A (Community, Connecting, Cross-border, Cooperation, Accelerate), they established a non-profit, collaborative community that facilitates the exchange of knowledge and resources within the internet industry. To support XChange branding visual design works remotely : • Co-working • Remote Work • Visual Design • Motion Graphic • Self Development Visual / Web Designer • iStaging JuneNovember 2021 iStaging is a
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
London College of Fashion
・
Fashion Design Management
Past
業務經理 @Amorepacific_愛茉莉太平洋股份有限公司2022 ~ Present
・
Sales Manager
Within two months
管理運動休閒業種: 樓面事務執行、樓面業績管理、客訴處理、廠商洽談 ・2012年獨立負責特賣活動檔期，招商9家，業績達成率102% Work Experience Sales Manager • Amorepacific Taiwan - Sulwhasoo JanAug 2023 Sulwhasoo offline sales management : Sales strategy arrangement and execution. ・Managing brand all department store counters in Taiwan, sales target is 200 million in・Setting sales plans and monitoring the progress, always prepare action plans for any time. ・Controlling investment
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立臺北大學 National Taipei University
・
公共行政暨政策學系
群眾集資行銷顧問／視覺設計 @Freelancer2021 ~ Present
・
專案經理、產品經理、創意總監、設計管理
Within one month
design, analytical thinking, and creative problem-solving. I am also skilled at applying customer service concepts to designers in order to improve marketing strategies for clients, employees, and administration ３ things about me ♦ Results-driven individual with a passion for creating and improving systems that make life and work easier ♦ highly organized and believe that good file management is key to working efficiently ♦ eager to research new ways to increase the efficiency of my work Portfolio Website (Traditional Chinese)： https://lihi2.cc/EmC6y [email protected] Expeirence Crowdfunding
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
台灣藝術大學
・
工藝設計系
Offline
Offline
Past
Product Operation Manager @Digital Forest Technologies2021 ~ 2023
・
Project Manager, Product Operations, Product Support, Program Manager, Customer Success Manager, Business Analyst
Within one month
Jessica Chang Product Operations Manager Taipei City, Taiwan I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products. I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc. I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
International Trade Institute, TAITRA
・
Full time trainee at International Business ProgramThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Product Operations Manager
Digital Forest Technologies
・
2021 ~ 2023
Professional Background
Current status
Unemployed
Job Search Progress
Open to opportunities
Professions
Project Manager, Project / Product Management, CS Advisor
Fields of Employment
Software, SaaS / Cloud Services, Games
Work experience
6-10 years work experience (4-6 years relevant)
Management
None
Skills
Languages
Chinese
・
Native or Bilingual
English
・
Professional
Job search preferences
Positions
Project Manager, Product Operations, Product Support, Program Manager, Customer Success Manager, Business Analyst
Job types
Full-time
Locations
Taipei, 台灣, New Taipei City, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
International Trade Institute, TAITRA
Major
Full time trainee at International Business Program
Jessica Chang
Product Operations Manager
Taipei City, Taiwan
I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products.
I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc.
I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials.
Experience
Products Operations Manager • Digital Forest Technologies
July 2021 - November 2023
Skills: project management, product release, cross-national cooperation, presentation
- Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%.
- Led an urgent project, building up new servers in just 1/6 of the regular timeline. Successfully launched the service preventing a potential stability crisis during a peak period.
- Tested packet logs directly and organized results into easy-to-understand comparison tables, helping the Product Owner to understand complex technical problems and speed up the decision-making process by 2 weeks.
- Elevated the server stability report to a highly anticipated presentation at the cross-national general managers meeting, by delivering compelling insights backed by persuasive data.
- Managed transition project, organized training and quizzes for the team, driving a smooth shift of business operations to a new subsidiary.
Product Support Coordinator • Digital Forest Technologies
April 2019 - June 2021
Skills: customer service, cross-functional collaboration, documentation, analysis, reporting
- Conducted B2C service support by directly managing 50+ Skype channels, easing the load for the team, and playing a key role in enhancing service efficiency and quality.
- Simplified complex integration processes into streamlined documentation, empowering team members to guide customers through integrations with a clear SOP and know-how.
- Took the lead on revamping the monthly analysis report, reduced the completion time by 60%, as well as elevating the report’s value with more accurate insights.
- Optimized the deployment scheduling process by leveraging various tools, helping the team to reduce daily manual work by 20%, while improving efficiency in cross-functional communication.
Sales and Marketing Specialist • Acacia Company (UNT)
December 2016 - March 2019
Skills: e-commerce webpage management, marketing campaign planning, customer service, Google Analytics, social media management, copywriting
- Led website revamp project, guiding the team to successfully migrate and launch the new website within the specified timeframe.
- Successfully resolved challenging customer delivery issues, receiving acknowledgment and appreciation by a physical letter from the customer.
- Analyzed consumer behaviors in different regions using Tableau, applying insights to campaign planning to achieve business goals in every season.
Overseas Project Coordinator • X-Legend Entertainment
July 2014 - February 2016
Skills: Communication, problem-solving, multi-tasking, cultural awareness, data analysis
- Directed the team in identifying root causes of live issues, delivering optimal solutions to customers promptly, and preventing additional financial losses.
- Led weekly maintenance, ensuring smooth communication and visibility with overseas agents.
- Monitored gameplay trends, and proactively raised potential issues, facilitating early detection and resolution by the team.
Education
National Sun Yat-Sen University
Bachelor of Business Administration, Interdisciplinary Program in Marketing
Jul 2009 - Jun 2013
International Trade Institute, TAITRA
International Business Program, International Marketing
Full-time trainee Jul 2013 - Jun 2014
Licenses & Certifications
Professional Scrum Master I
Scrum.org
September 2023
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
March 2021 - March 2024
Other Certifications
- Excel Power BI 14-Hour Course
Institute for Information Industry, Aug 2020 - Programming Foundations: Databases
LinkedIn, Dec 2019 - Google Analytics Course Completion Certification
National Taiwan University, Feb 2018 - Introduction to Computer Networks
National Tsing Hua University, Jan 2016
Skills
- Cross-functional Collaboration
- Cross-organization Collaboration
- Project Management
- Customer Service
- Tech Release Note Writing
- Presentation Skills
- Product Copywriting
- Marketing Skills
Language
- Mandarin — Native
- English — Professional
- Taiwanese — Basic
Jessica Chang
Product Operations Manager
Taipei City, Taiwan
I have 6+ years of experience working in the gaming industry and a total of 8+ years of experience working with software products.
I acquired good skills in cross-functional and cross-national collaboration through experiences working directly with software engineers, first-line customer support, account managers, product owners, project stakeholders, marketing teams, designers, etc.
I love to observe and also enjoy analyzing problems with my logical thinking. At the same time, I am a detail-oriented person who is very good at organizing complex information and turning it into easy-to-understand communication materials.
Experience
Products Operations Manager • Digital Forest Technologies
July 2021 - November 2023
Skills: project management, product release, cross-national cooperation, presentation
- Established standard guidelines with flowcharts and templates as a cohesive framework for internal cross-functional teams, reducing customer announcement process lead time by 30%.
- Led an urgent project, building up new servers in just 1/6 of the regular timeline. Successfully launched the service preventing a potential stability crisis during a peak period.
- Tested packet logs directly and organized results into easy-to-understand comparison tables, helping the Product Owner to understand complex technical problems and speed up the decision-making process by 2 weeks.
- Elevated the server stability report to a highly anticipated presentation at the cross-national general managers meeting, by delivering compelling insights backed by persuasive data.
- Managed transition project, organized training and quizzes for the team, driving a smooth shift of business operations to a new subsidiary.
Product Support Coordinator • Digital Forest Technologies
April 2019 - June 2021
Skills: customer service, cross-functional collaboration, documentation, analysis, reporting
- Conducted B2C service support by directly managing 50+ Skype channels, easing the load for the team, and playing a key role in enhancing service efficiency and quality.
- Simplified complex integration processes into streamlined documentation, empowering team members to guide customers through integrations with a clear SOP and know-how.
- Took the lead on revamping the monthly analysis report, reduced the completion time by 60%, as well as elevating the report’s value with more accurate insights.
- Optimized the deployment scheduling process by leveraging various tools, helping the team to reduce daily manual work by 20%, while improving efficiency in cross-functional communication.
Sales and Marketing Specialist • Acacia Company (UNT)
December 2016 - March 2019
Skills: e-commerce webpage management, marketing campaign planning, customer service, Google Analytics, social media management, copywriting
- Led website revamp project, guiding the team to successfully migrate and launch the new website within the specified timeframe.
- Successfully resolved challenging customer delivery issues, receiving acknowledgment and appreciation by a physical letter from the customer.
- Analyzed consumer behaviors in different regions using Tableau, applying insights to campaign planning to achieve business goals in every season.
Overseas Project Coordinator • X-Legend Entertainment
July 2014 - February 2016
Skills: Communication, problem-solving, multi-tasking, cultural awareness, data analysis
- Directed the team in identifying root causes of live issues, delivering optimal solutions to customers promptly, and preventing additional financial losses.
- Led weekly maintenance, ensuring smooth communication and visibility with overseas agents.
- Monitored gameplay trends, and proactively raised potential issues, facilitating early detection and resolution by the team.
Education
National Sun Yat-Sen University
Bachelor of Business Administration, Interdisciplinary Program in Marketing
Jul 2009 - Jun 2013
International Trade Institute, TAITRA
International Business Program, International Marketing
Full-time trainee Jul 2013 - Jun 2014
Licenses & Certifications
Professional Scrum Master I
Scrum.org
September 2023
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
March 2021 - March 2024
Other Certifications
- Excel Power BI 14-Hour Course
Institute for Information Industry, Aug 2020 - Programming Foundations: Databases
LinkedIn, Dec 2019 - Google Analytics Course Completion Certification
National Taiwan University, Feb 2018 - Introduction to Computer Networks
National Tsing Hua University, Jan 2016
Skills
- Cross-functional Collaboration
- Cross-organization Collaboration
- Project Management
- Customer Service
- Tech Release Note Writing
- Presentation Skills
- Product Copywriting
- Marketing Skills
Language
- Mandarin — Native
- English — Professional
- Taiwanese — Basic