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Senior User Experience Researcher @AJA大予創意設計股份有限公司2021 ~ 2023
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UX Researcher/Design Researcher
Dans 1 mois
satisfaction feedback. Design Researcher • Walmart JunMay 2021 Worked as a design researcher/service designer in the UX team of the digital transformation department. In charge of executing research and project management. The major responsibilities are: 1. Evaluate existing internal digital tools or devices through quantitative methods(Diary study, CSAT, HaTS, SUS…etc), qualitative methods (in-depth, focus groups), and UX testing methods (heuristic evaluation, expert evaluation) 2. Advising optimization for internal operations by figuring out and defining the current problems, and making short-mid-long term suggestions. 3. Str...
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Temps plein / Intéressé par le travail à distance
4 à 6 ans
Savannah College Art and Design
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
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Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
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Experience
Netflix, Inc.
Senior Software Engineer Feb 2020 - Present
- Engineer on the Enterprise Software Engineering team
- Owner of 5+ internal web applications
Inside Petroleum, Inc.
Lead Full Stack Software Engineer Oct 2018 - Dec 2019
- Built enterprise level Oil and Gas analytics web application from the ground up
- Microservice architecture leveraging Google Cloud Platform
- Fully scalable severless platform using GCP App Engine, GCP Cloud Functions
- Lead and manage startup dev team of 8
- Tech: MongoDB, Node.js, Python/Flask, React.js, Auth0, Material Design, Mapbox, Pusher, SASS, GCP
Aesbus Company
Full Stack Software Engineer Sept 2017 - Oct 2018
- Create and maintain software for all call centers of a major US cell phone provider
- Owner of three separate applications for our product
- Ticketing system to track and work call center customer issues (ReactJS)
- Dashboard for company executives to analyze call center performance metrics (Angular)
- Training app used to train and test new agents as well as rank agents/trainer's on the floor (Angular)
- Other tech: MongoDb, Heroku, Digital Ocean, Postman, CSS3, HTML5, Material Design
Omega Project Solutions Inc.
Software Systems Engineer Mar 2017 - Sept 2017
- Design and implementation of PIMS project management software
- Database design, development with MS SQL Server
- Converted a legacy windows application to a modern web application
- Stack: JavaScript, Bootstrap, HTML5, CSS3, jQuery, C#, WinForms, VB.NET, MSSQL, SSMS and Windows Server
Micro Focus Inc.
Senior Intern - Software Engineer Oct 2015 - Mar 2017
- Promoted to Senior Intern Jan 2016
- PostgreSQL, Oracle SQL, Python, JavaScript, AngularJS, HTML, CSS
University of Houston’s Academic Center for Excellence Jan 2015 - Oct 2015
Tutor and Mentor
- Math tutor to UH's athletes, taught students challenging concepts both individually and in groups
Skills Education
Cloud Infrastructure | Microservices | JavaScript | Python | MongoDB | SQL | React | HTML5 |SASS | CSS3 | Node.js | C++| APIs
University of Houston 2016
Bachelor of Science
Major: Computer Science | Minor: Mathematics
Experience
Netflix, Inc.
Senior Software Engineer Feb 2020 - Present
- Engineer on the Enterprise Software Engineering team
- Owner of 5+ internal web applications
Inside Petroleum, Inc.
Lead Full Stack Software Engineer Oct 2018 - Dec 2019
- Built enterprise level Oil and Gas analytics web application from the ground up
- Microservice architecture leveraging Google Cloud Platform
- Fully scalable severless platform using GCP App Engine, GCP Cloud Functions
- Lead and manage startup dev team of 8
- Tech: MongoDB, Node.js, Python/Flask, React.js, Auth0, Material Design, Mapbox, Pusher, SASS, GCP
Aesbus Company
Full Stack Software Engineer Sept 2017 - Oct 2018
- Create and maintain software for all call centers of a major US cell phone provider
- Owner of three separate applications for our product
- Ticketing system to track and work call center customer issues (ReactJS)
- Dashboard for company executives to analyze call center performance metrics (Angular)
- Training app used to train and test new agents as well as rank agents/trainer's on the floor (Angular)
- Other tech: MongoDb, Heroku, Digital Ocean, Postman, CSS3, HTML5, Material Design
Omega Project Solutions Inc.
Software Systems Engineer Mar 2017 - Sept 2017
- Design and implementation of PIMS project management software
- Database design, development with MS SQL Server
- Converted a legacy windows application to a modern web application
- Stack: JavaScript, Bootstrap, HTML5, CSS3, jQuery, C#, WinForms, VB.NET, MSSQL, SSMS and Windows Server
Micro Focus Inc.
Senior Intern - Software Engineer Oct 2015 - Mar 2017
- Promoted to Senior Intern Jan 2016
- PostgreSQL, Oracle SQL, Python, JavaScript, AngularJS, HTML, CSS
University of Houston’s Academic Center for Excellence Jan 2015 - Oct 2015
Tutor and Mentor
- Math tutor to UH's athletes, taught students challenging concepts both individually and in groups