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Definition of Reputation Credits
Mohamed Yassin
Collection Executive
Cairo, Cairo Governorate, Egypt
Contact
Address : 37 ,Tadros Istfanos , Ain Shams , Cairo
Phone: (+201065797666)
E-mail : [email protected]
LinkedIn : https://www_linkedin.com/in/mohamedvusin-657324175
Personal Data
Date of Birth: February 5th 1993
Nationality: Egyptian
Marital Status: Single
Military Service: Exempt
Work Experience
Collection Executive • Emaar Misr
May 2021 - Present
• Call the clients to informed them about the delay installment and interest and status of the unit
• Contact with finance team to make financial statement for the client
• Contact with sales team to informed us if the customer has new contract or has discount for the total amount .
Customer Care Shift Leader • AXA EGYPT.
January 2021 - May 2021
• Reporting to the supervisor, following up on agents, Follow up on agents shift schedules and Contact with clients that want to speak to a manager
Back office officer & Social Media Admin • AXA EGYPT
January 2020 - December 2020
• Managing social media pages and customers queries on it.
Following up client's medical approvals requests & reimbursement claims status
Coordinating with account managers to maintain client's satisfaction
Customer Care specialist • AXA EGYPT
June 2019 - January 2020
• Handling customers queries on products, processes and information through inbound calls.
Educating customers with requirements or claims status and documents.
Customer Services • National Bank of Egypt , NBE
November 2018 - May 2019
• Talk to the customers about their accounts, credit cards and loans through inbound calls
Sales Agent • Suze Canal Insurance Company
February 2018 - November 2018
• Interviewing clients to collect premiums or meeting new clients to talk about insurance offers
Sales Agent • Chubb Life
May 2017 - January 2018
• Talk to clients to schedule an appointment to talk about Insurance products
Education
Ain Shams University
Islåmic Archaeology Department
2010 - 2014
Skills
Languages
- word
- Excel
- Leadership
- Communication Skills
- Microsoft Office
- Social Media
- Arabic — Native or Bilingual
- English — Intermediate
Mohamed Yassin
Collection Executive
Cairo, Cairo Governorate, Egypt
Contact
Address : 37 ,Tadros Istfanos , Ain Shams , Cairo
Phone: (+201065797666)
E-mail : [email protected]
LinkedIn : https://www_linkedin.com/in/mohamedvusin-657324175
Personal Data
Date of Birth: February 5th 1993
Nationality: Egyptian
Marital Status: Single
Military Service: Exempt
Work Experience
Collection Executive • Emaar Misr
May 2021 - Present
• Call the clients to informed them about the delay installment and interest and status of the unit
• Contact with finance team to make financial statement for the client
• Contact with sales team to informed us if the customer has new contract or has discount for the total amount .
Customer Care Shift Leader • AXA EGYPT.
January 2021 - May 2021
• Reporting to the supervisor, following up on agents, Follow up on agents shift schedules and Contact with clients that want to speak to a manager
Back office officer & Social Media Admin • AXA EGYPT
January 2020 - December 2020
• Managing social media pages and customers queries on it.
Following up client's medical approvals requests & reimbursement claims status
Coordinating with account managers to maintain client's satisfaction
Customer Care specialist • AXA EGYPT
June 2019 - January 2020
• Handling customers queries on products, processes and information through inbound calls.
Educating customers with requirements or claims status and documents.
Customer Services • National Bank of Egypt , NBE
November 2018 - May 2019
• Talk to the customers about their accounts, credit cards and loans through inbound calls
Sales Agent • Suze Canal Insurance Company
February 2018 - November 2018
• Interviewing clients to collect premiums or meeting new clients to talk about insurance offers
Sales Agent • Chubb Life
May 2017 - January 2018
• Talk to clients to schedule an appointment to talk about Insurance products
Education
Ain Shams University
Islåmic Archaeology Department
2010 - 2014
Skills
Languages
- word
- Excel
- Leadership
- Communication Skills
- Microsoft Office
- Social Media
- Arabic — Native or Bilingual
- English — Intermediate