Kasaragod, Kerala, India
Architected, built, and collaborated on products like Agent Desktop (Angular/.NET C#), Virtual Assistance (ReactJs/Angular) Campaign Manager (JavaScript/ Kendo/.NET Web Service), Omni Channel Manager (.NET MVC/Kendo), and other major products.
Introduced innovative widget-based UI solutions.
Developed a Typescript library (SDK) which provides an interface for commands and events for Tetherfi Agent Desktop.
Worked on WebRTC based audio/video chat applications.
Worked on a window service application developed in .NET C# which handles agent sessions and customer interactions with an agent over different channels such as voice, email, chat, audio/video, social media, etc.
Worked on multiple Web API applications developed in .NET Core implementing Swagger API, Dapper ORM, SignalR, etc.
Worked on a window service scheduler application developed in .NET Core implementing Cronos.
Have on-site experience in customer locations such as Singapore, Hong Kong, and Indonesia for application development, implementation, and support activities.
Responsible for performing builds, packaging, and deployment to various environments, as well as execution of release management tasks.
Provided primary support for production environment and critical test/development instances.
July 2019 - Present
2011 - 2015
2009 - 2011
07 / 2020
09 / 2021
Angular ReactJS JavaScript TypeScript RxJS Kendo UI Material UI Tailwind CSS SASS/SCSS WebRTC MS-SQL My-SQL C# .NET .NET Core Web API Web Service Window Service SignalR Leadership Product Management GitLab SVN
English — Fluent Malayalam — Native or Bilingual
Kasaragod, Kerala, India
Architected, built, and collaborated on products like Agent Desktop (Angular/.NET C#), Virtual Assistance (ReactJs/Angular) Campaign Manager (JavaScript/ Kendo/.NET Web Service), Omni Channel Manager (.NET MVC/Kendo), and other major products.
Introduced innovative widget-based UI solutions.
Developed a Typescript library (SDK) which provides an interface for commands and events for Tetherfi Agent Desktop.
Worked on WebRTC based audio/video chat applications.
Worked on a window service application developed in .NET C# which handles agent sessions and customer interactions with an agent over different channels such as voice, email, chat, audio/video, social media, etc.
Worked on multiple Web API applications developed in .NET Core implementing Swagger API, Dapper ORM, SignalR, etc.
Worked on a window service scheduler application developed in .NET Core implementing Cronos.
Have on-site experience in customer locations such as Singapore, Hong Kong, and Indonesia for application development, implementation, and support activities.
Responsible for performing builds, packaging, and deployment to various environments, as well as execution of release management tasks.
Provided primary support for production environment and critical test/development instances.
July 2019 - Present
2011 - 2015
2009 - 2011
07 / 2020
09 / 2021
Angular ReactJS JavaScript TypeScript RxJS Kendo UI Material UI Tailwind CSS SASS/SCSS WebRTC MS-SQL My-SQL C# .NET .NET Core Web API Web Service Window Service SignalR Leadership Product Management GitLab SVN
English — Fluent Malayalam — Native or Bilingual