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4-6 years
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Avatar of 賴瑋瑋.
Avatar of 賴瑋瑋.
專員 @和碩集團_和碩聯合科技股份有限公司
2012 ~ 2021
軟韌體工程師
Within one month
/2018/06/09/Scheduling platform,Responsible for automating and sequentially executing license-limited jobs by uploading necessary files to servers. Tasked with parsing the uploaded files, transforming them into Allegro scripts, and executing these scripts on a high-performance server. Cable modem OEM/ODM ,Responsible for customizing the current firmware based on customer requests, including modifications to the web GUI, SNMP for cable modem remote management system, gateway functions, and DOCSIS-related features. Two business trips to Tokyo and Osaka were both successfully resolved customer issues. Education Tamkan...
C
Python
Docker
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
淡江大學 Tamkang University
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Customer Service
PT. Ruang Raya Indonesia (Ruangguru)
2021 ~ 2021
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Service / Support
Fields of Employment
Consumer Goods
Work experience
Less than 1 year
Management
None
Skills
good communication skills
Good Interpersonal Skills
Customer Service Skills
Time Management Skills
Problem Solving Skills
empathy
Microsoft Office
Patience
Adaptability
Deadline Oriented
PowerPoint
Teamwork
Multitasking
Public Speaking
Upselling
Self Motivated
Languages
English
Intermediate
Indonesian
Professional
Job search preferences
Positions
Customer Service
Job types
Full-time
Locations
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Remote
Interested in working remotely
Freelance
No
Educations
School
Universitas Al Azhar Indonesia
Major
Hukum
Print

muhammad isra subhi

saya memiliki pengalaman di bidang Customer Service dan saya ingin terus mengembangkan diri saya agar dapat menjadi customer service yang profesional dan berintegritas tinggi dengan melakukan pelayanan terbaik.

 

Pengalaman Kerja

Inbound education consultant  •  PT. Ruang Raya Indonesia (Ruangguru)

Agustus 2021 - Oktober 2021

melakukan pelayanan terhadap konsumen produk Skill Academy dengan menjawab pertanyaan maupun keluhan pengguna Skill Academy yang berkaitan dengan Program Prakerja melalui sosial media Skill Academy by Ruangguru

Staff Administrasi   •  PT Lion Parcel

Juni 2021 - Agustus 2021

- melakukan pelayanan administrasi pengiriman logistik dari dalam kota maupun luar kota
- melakukan perekapan data administrasi yang masuk saat pengiriman logistik berlangsung

legal internship  •  Institute For Criminal Justice Reform

Februari 2020 - Juni 2020

-Melakukan riset mengenai Kasus Hukuman Mati di Indonesia dan membuat resume Putusan Pengadilan Negeri mengenai Hukuman Mati di Indonesia
- Melakukan kunjungan ke Pengadilan Negeri Jakarta untuk berdiskusi mengenai Kasus Hukuman Mati di Indonesia

legal internship  •  BKPM

September 2019 - Desember 2019

- melakukan kunjungan rapat mengenai Penanaman Modal Asing dan Penanaman Modal Dalam Negeri
- melakukan pembuatan resume Putusan Pengadilan Niaga mengenai Kasus Penanaman Modal Dalam Negeri

Pendidikan

2016 - 2020

Universitas Al Azhar Indonesia

Hukum

Skil


  • good communication skills
  • Good Interpersonal Skills
  • Customer Service Skills
  • Time Management Skills
  • Problem Solving Skills
  • empathy
  • Microsoft Office
  • Patience
  • Adaptability
  • Deadline Oriented

Languages


  • English — Intermediate
  • Indonesian — Professional
Resume
Profile

muhammad isra subhi

saya memiliki pengalaman di bidang Customer Service dan saya ingin terus mengembangkan diri saya agar dapat menjadi customer service yang profesional dan berintegritas tinggi dengan melakukan pelayanan terbaik.

 

Pengalaman Kerja

Inbound education consultant  •  PT. Ruang Raya Indonesia (Ruangguru)

Agustus 2021 - Oktober 2021

melakukan pelayanan terhadap konsumen produk Skill Academy dengan menjawab pertanyaan maupun keluhan pengguna Skill Academy yang berkaitan dengan Program Prakerja melalui sosial media Skill Academy by Ruangguru

Staff Administrasi   •  PT Lion Parcel

Juni 2021 - Agustus 2021

- melakukan pelayanan administrasi pengiriman logistik dari dalam kota maupun luar kota
- melakukan perekapan data administrasi yang masuk saat pengiriman logistik berlangsung

legal internship  •  Institute For Criminal Justice Reform

Februari 2020 - Juni 2020

-Melakukan riset mengenai Kasus Hukuman Mati di Indonesia dan membuat resume Putusan Pengadilan Negeri mengenai Hukuman Mati di Indonesia
- Melakukan kunjungan ke Pengadilan Negeri Jakarta untuk berdiskusi mengenai Kasus Hukuman Mati di Indonesia

legal internship  •  BKPM

September 2019 - Desember 2019

- melakukan kunjungan rapat mengenai Penanaman Modal Asing dan Penanaman Modal Dalam Negeri
- melakukan pembuatan resume Putusan Pengadilan Niaga mengenai Kasus Penanaman Modal Dalam Negeri

Pendidikan

2016 - 2020

Universitas Al Azhar Indonesia

Hukum

Skil


  • good communication skills
  • Good Interpersonal Skills
  • Customer Service Skills
  • Time Management Skills
  • Problem Solving Skills
  • empathy
  • Microsoft Office
  • Patience
  • Adaptability
  • Deadline Oriented

Languages


  • English — Intermediate
  • Indonesian — Professional