Engineering Manager  •  Delivery Hero (foodpanda) - August 2022 - December 2023

I helped people to enjoy food easier as well as to love and to be addicted to our product

• To foster growth and customer loyalty through exceptional subscription product offerings, orchestrated a multidisciplinary team of 10 engineers to drive subscription growth for our delivery platform products by executing OKRs.
• Efficiently deployed subscription models across 6 European countries, yielding a 160k subscriber boost and cutting subscription rollout time by 50%, achieving two-country launches in just 2 months.
• Overcame various legal compliance obstacles, ensuring uninterrupted business operations.
• Led an initiative deriving 15% of reduction in payment failures for subscription to decrease churn. 
• Saved ~60% engineering bandwidth for operation by automating daily routines e.g. bulk revocation
  
• Led the Test Automation initiative, significantly enhancing test coverage by 70%-92% across the platform.
• Led the service re-architecture and domain decomposition to augment the autonomy of three teams.
• Cultivated an engaged team with a high eNPS score of +47, surpassing the organization's average.

Engineering Manager  •  Hahow - May 2021 - June 2022
I created more channels and opportunities for people to learn online, making knowledge more accessible

• Led a team of 24 engineers, organized into 5 teams, to ensure alignment with company goals and mission.
• Implemented the initial version of an engineering career framework for the engineering group.
• Established standardized hiring processes and optimized team structures.
• Prioritized engineer development through structured feedback and performance evaluations.
• Achieved a 60% reduction in operational tasks to improve efficiency.
• Implemented Scrum practices and fostered an engineering culture from onboarding to daily operations.
• Implemented Site Reliability Engineering (SRE) practices and tools to enhance service quality.
• Successfully transitioned from a monolithic architecture to microservices, increasing team autonomy.
• Negotiated SaaS contracts resulting in $20,000 USD per month in cost savings.
• Launched a live streaming product, creating a new revenue stream.

Software R&D Manager  •  LSC Ecosystem Corporation - Febuary 2020 - May 2021
I devoted myself to speeding up the evolution of electrification of smart vehicles, to have a better world

• Self-motivated leader, mentor, influencer, and developer simultaneously
• Led dev team (8 devs) to deliver smart keyless solution including FW, mobile, and cloud to win a key client.
• Responsible for business collaboration and technology roadmap & planning.
• Feasibility analysis, prototyping, customer emphasizing and product ideation.
• Patent infringement, FTO analysis, Inventor of a patent.
• Developed PoC platforms providing simulation-based vehicle data and records and connected vehicle service.

Senior Software Engineer  •  ShopBack - May 2019 - Febuary 2020
I helped people to shop smarter by delivering a cashback browser extension.

• Proactive team player who champions positive change.
• Collaborated with Product Managers and international engineering teams to deliver a browser extension product across seven Southeast Asian countries.
• Regularly refined and optimized the team's scrum processes and provided mentorship
• Assisted the SRE and product teams with load testing during ShopBack's peak season.

Team Lead  •  Gogoro - April 2018 - May 2019

Gogoro Battery Swapping Station - I helped two wheelers riders to ride smarter, with a revolutionized way to share energy.

• Managed a team of 5 developers and successfully delivered a high-value platform for managing assets worth over $10 billion, including batteries and charging stations.
• Mentored junior developers, emphasizing best practices and personal growth.
• Designed and implemented a real-time alert system, replacing manual oversight and reducing Field Application Engineer (FAE) dispatches and costs.
• Developed a flexible inline rule engine for the alert system, allowing Network Operating Center (NOC) engineers to configure detailed settings.
• Served as the team's scrum master, driving the adoption of scrum practices.

Gogoro Eeyo - I contributed to a cool, revolutionized product for a smart city bike .

• Lead engineer of the innovative product across multifunctional teams.
• Single-handedly designed, developed, and maintained the IoT backend server.

Sr. Backend Engineer  •  Trend Micro - July 2015 - April 2018

TrendMicro Home Network Security - I delivered a product to safeguard various devices at home.

• Architected and constructed a comprehensive cloud solution for a plug-n-play home network security box, catering to 120,000 members and safeguarding over 2 million devices across various regions.
• Engineered and deployed a near-realtime (micro-batching) service utilizing AWS streaming solution to meet the dashboard requirements of the product.
• Created a real-time streaming data pipeline to handle ETL, rule-based notifications, and log archiving tasks.
• Recognized as a nominee for Employee of the Quarter.
• Skills: AWS, Node.JS, Lambda, RDS, MongoDB, Redis, SNS, Kinesis, CICD